Yayuan Longjing Hotel Reviews

Name: Yayuan Longjing Hotel
Address: 6-8F, Longjing Building, Longjing Road, Nanshan District, Shenzhen, Guangdong, 515100, China, 6-8F, Longjing Building, Longjing Road, Mainland, China
Rating: 4.2

Yayuan Longjing Hotel

6-8F, Longjing Building, Longjing Road, Nanshan District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details

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Yayuan Longjing Hotel Guest Reviews

4.2/5

1108 review

Verified reviews

Location4.2

Amenities4.2

Service4.4

Cleanliness4.3

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All reviews(1108)

Positive reviews(1040)

Reviews with photos/video(88)

Friendly front desk staff(123)

Convenient parking(74)

Classy environment(52)

Easy to get around(39)

Average sound insulation(28)

Delicious breakfast(25)

Good Internet(14)

Clean bedding(11)

Negative reviews(68)

Rao Rehan

Family Friendly Themed Room

Stayed in Nov 2023

Family

4 review

4.0/5

Very Good

Posted on Jan 19, 2024

I stayed there for one night with my family. The hotel service was overall good. We enjoyed the breakfast and good sleep. Only problem, I faced was the language. The front desk could not understand the english language and it took us around 1 hour to register and get the room key. It best if you translate your ID document in Chinese.

Response from Property: Dear passengers,Thank you very much for your feedback. We are pleased to serve you and provide you with a wonderful travel experience.We have carefully read and analyzed your feedback one by one. You are satisfied with our service, which is the result of our team's joint efforts.Meanwhile, we also noticed that you mentioned some minor issues. We deeply apologize for any inconvenience caused and hereby promise to immediately correct these issues.Thank you again for choosing our service, and we look forward to serving you again in the future. If you have any other suggestions or questions, please feel free to contact us at any time.Good luck!Thank you very much for your feedback. We are pleased to serve you and provide you with a wonderful travel experience.We have carefully read and analyzed your feedback one by one. You are satisfied with our service, which is the result of our team's joint efforts.Meanwhile, we also noticed that you mentioned some minor issues. We deeply apologize for any inconvenience caused and hereby promise to immediately correct these issues.Thank you again for choosing our service, and we look forward to serving you again in the future. If you have any other suggestions or questions, please feel free to contact us at any time.Good luck!

Davidtp

Business Double Room

Stayed in Feb 2025

Business travelers

17 review

4.0/5

Very Good

Posted on Mar 11, 2025

Good condition

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Anonymous User

Boutique Double Room

Stayed in May 2023

Business travelers

1 review

5.0/5

Outstanding

Posted on Jun 21, 2023

very good

Response from Property: 非常感謝親愛的小主給力的好評點贊，您對小雅的認可是小雅最大的動力，小雅一定會不斷努力、不斷創新，給您帶來不一樣的入住感受！我們將繼續維持這份熱情真摯的為您服務。舒適、靜謐、温暖的住宿空間是我們雅園人致力為您打造的生活方式，小雅期待親的再次相遇。

Guest User

Boutique Double Room

Stayed in May 2024

Other

3 review

2.7/5

Posted on Jun 11, 2024

The construction room was woken up by workers opening the door in the morning. The carpet was dirty, there was a hole in the bathroom ceiling and there were debris on the floor.

Original TextTranslated by Google

Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and giving us a positive review! Your satisfaction is the best affirmation and motivation for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!

Guest User

Deluxe Double Room

Stayed in Sep 2024

Couples

7 review

3.0/5

Posted on Oct 8, 2024

There is a big difference from the pictures online. The carpet is dirty and it is convenient to eat next to it.

Original TextTranslated by Google

Response from Property: Dear, Xiaoya is a little sad after seeing your comment. But the saddest thing about Xiaoya is that she failed to give you a satisfactory stay experience. This is the biggest regret. Your sincere evaluation is a spur for Yaer's continuous progress. We look forward to your visit again, because Xiaoya will definitely give you a better and more satisfactory stay experience, which will make you feel Xiaoya's greatest sincerity, and will also make you I can see that Xiaoya is constantly working hard to make progress. Xiaoya will always welcome every guest with better service. Finally, Xiaoya, you have a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to experience Xiaoya's progress.

Mingyue Liana

Deluxe Double Room

Stayed in Feb 2024

Couples

14 review

2.7/5

Posted on Mar 8, 2024

Very very dirty! There are stains all over the sofa, carpet, chairs, and walls! I have no idea where to sit! The room card clearly stated that the check-out time was 2 o'clock, but when I asked the front desk if I could check out at 2 o'clock, she only said that she would give me a good review, making it seem like she was giving me some kind of discount... and specifically asked to name Peng. The service of the escort is good...Okay, now I have named... Pros: The bed is big, comfortable and clean, and the hot water is hot enough. However, after taking a shower, water leaks out onto the entire toilet floor...

Original TextTranslated by Google

Response from Property: Dear little master, Xiaoya is very sorry that I did not bring you a good experience. There are still many things that have not been done well. I hope that when the little master comes next time, he can point out the shortcomings to you. Xiaoya will definitely be in time. Improvement, Xiaoya needs the opportunity to improve and improve from the owner. Xiaoya focuses on the ultimate service. The Yaers look forward to the visit of the owner again.

jay2025

Business Double Room

Stayed in Dec 2023

Other

1 review

1.0/5

Posted on Jan 24, 2024

The service is poor. There is no heating in the middle of winter. I called five or six times on the phone, but there was no response when I called the waiter in the corridor. I called the switchboard five or six times. It took more than half an hour before a waiter came over. I need to compensate for my losses.

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Guest User

Deluxe Double Room

Stayed in Dec 2023

Business travelers

4 review

2.2/5

Posted on Jan 8, 2024

I understand that the overall housing prices in Shenzhen will be a bit higher, but this still cannot cover up my dissatisfaction with spending nearly 300 yuan, and the price/performance ratio is very low: 1. There is a KTV next to it, and at two o'clock in the evening, there is a big brother singing passionately; 2. The hotel facilities are very old. It seems that the usual guests are probably middle-aged men playing cards. There are many traces of cigarette burns in the room, and the door bolts are peeling; 3. The air permeability is very poor. The window opens into a rooftop, the kind that opens from the bottom, and there is almost no circulation; 4. The shower gel and shampoo are the worst I have ever seen; 5. There are more than 20 TV channels in total, but only five can be viewed. They are all snowflakes and cannot be projected onto the old TV screen; 6. The sofa and carpet are very dirty, and there are many traces of use that cannot be washed away, such as oil spots? I only dare to sit on the bed; 7. The bed is so big that it can accommodate three people, and the service staff is no problem. All in all, it's close, the service staff is fine, but the facilities and environment experience are very poor.

Original TextTranslated by Google

6/7

Guest User

Boutique Double Room

Stayed in Sep 2024

Other

19 review

2.7/5

Posted on Nov 1, 2024

No hot water

Original TextTranslated by Google

Response from Property: Hello, dear guest! When I saw your comments, I was really ashamed and sad! The hotel's hardware problems give you a bad check-in experience, which makes Xiaoya extremely ashamed. But~~~, objectively, you can feedback the problem to the front desk as soon as possible. Yaer are on call to serve you 24 hours a day. We also hope that you can continue to supervise us. Xiaoya needs the opportunity to improve and improve. We are also looking forward to your next visit!

Guest User

Deluxe Room (2 Beds)

Stayed in Nov 2024

Business travelers

2 review

5.0/5

Outstanding

Posted on Dec 19, 2024

前台小鑫服務非常熱情，辦理十分迅速。酒店早餐豐富，停車很方便。酒店服務員給了我賓至如歸的感覺特此感謝！

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Response from Property: 謝謝親的支持，心情感覺棒棒噠，一天所有的疲憊都消失了呢！千好萬好不如您説我們服務好，五福臨門不如您對我們的五分好評，您的滿意就是雅兒們最幸福的事情。歡迎您常回來看看，雅兒們還有更多的“內涵”等着您發現呦~

DIhuangfei

Deluxe Double Room

Stayed in Sep 2024

Family

116 review

1.0/5

Posted on Oct 3, 2024

原來給個房間比這個還噁心，我建議不要踩雷，屋裡比什麼都噁心，廁所裡帶黃！攜程還不管，和他們一起割我們韭菜，用過你平台訂購，你們就是吃空餉，不辦事！拿着高額的提成不決問題！那我們用你們做什麼，出了事攜程就應該站出來補償！攜程高管有個男的，********！********！

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Response from Property: 親愛噠小主，沒有給您帶來好的體驗，小雅非常抱歉，還有很多未做到位的地方，希望小主下次的到來能給雅兒們指出不到位的地方，小雅肯定及時改進，小雅需要小主給予提高和改善的機會啊，小雅注重的是極致服務，雅兒們期待小主再次光臨。

Guest User

Deluxe Room (2 Beds)

Stayed in Aug 2024

Family

4 review

4.8/5

Amazing

Posted on Sep 7, 2024

地理位置不錯，環境也好，設施齊全，可以洗烘衣服。周邊有很多飯店，吃飯很方便，離地鐵站也不是很遠，周邊商場有方大城。就是樓上有ktv和網咖，夜晚偶爾會吵，但總體是推薦入住的。

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Guest User

Boutique Double Room

Stayed in Jan 2025

Other

1 review

5.0/5

Outstanding

Posted on Feb 2, 2025

酒店很好，性價比很高，床特別大，2.1米寬，我家三個人都能睡下，酒店早上有早餐，位置也好，來世界之窗玩住這裏，很近，剛好旁邊有東北飯店春節營業，吃飯也很方便。另外特別是前台小哥竇體鑫的服務很好，特地問了他的名字，熱情的回答我們的問題，給我們推薦深圳好玩的地方，服務周到，給我們很好的入住體驗，給小哥竇體鑫點贊！！

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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！