Yayuan Longjing Hotel

Yayuan Longjing Hotel Reviews

Yayuan Longjing Hotel

6-8F, Longjing Building, Longjing Road, Nanshan District, Shenzhen, Guangdong, 515100, ChinaSee Hotel Details
Yayuan Longjing Hotel
Yayuan Longjing HotelYayuan Longjing HotelYayuan Longjing Hotel
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1 night

Guest Reviews

8.4/10
1234 review
Verified reviews
Location8.3
Amenities8.2
Service8.5
Cleanliness8.5
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All reviews(1234)
Positive reviews(1157)
Reviews with photos/video(81)
Friendly front desk staff(131)
Convenient parking(69)
Classy environment(59)
Easy to get around(46)
Delicious breakfast(29)
Average sound insulation(24)
Close to metro(15)
Perfect for business trips(11)
Negative reviews(77)
Rao Rehan
Family Friendly Themed Room
Stayed in Nov 2023
Family
4 review
8.0/10
Very Good
Posted on Jan 19, 2024
I stayed there for one night with my family. The hotel service was overall good. We enjoyed the breakfast and good sleep. Only problem, I faced was the language. The front desk could not understand the english language and it took us around 1 hour to register and get the room key. It best if you translate your ID document in Chinese.
Response from Property: Dear passengers,Thank you very much for your feedback. We are pleased to serve you and provide you with a wonderful travel experience.We have carefully read and analyzed your feedback one by one. You are satisfied with our service, which is the result of our team's joint efforts.Meanwhile, we also noticed that you mentioned some minor issues. We deeply apologize for any inconvenience caused and hereby promise to immediately correct these issues.Thank you again for choosing our service, and we look forward to serving you again in the future. If you have any other suggestions or questions, please feel free to contact us at any time.Good luck!Thank you very much for your feedback. We are pleased to serve you and provide you with a wonderful travel experience.We have carefully read and analyzed your feedback one by one. You are satisfied with our service, which is the result of our team's joint efforts.Meanwhile, we also noticed that you mentioned some minor issues. We deeply apologize for any inconvenience caused and hereby promise to immediately correct these issues.Thank you again for choosing our service, and we look forward to serving you again in the future. If you have any other suggestions or questions, please feel free to contact us at any time.Good luck!
Davidtp
Business Queen Room
Stayed in Feb 2025
Business traveler
22 review
8.0/10
Very Good
Posted on Mar 11, 2025
Good condition
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！ 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！ 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Anonymous User
Boutique Queen Room
Stayed in May 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jun 21, 2023
very good
Response from Property: 非常感謝親愛的小主給力的好評點贊，您對小雅的認可是小雅最大的動力，小雅一定會不斷努力、不斷創新，給您帶來不一樣的入住感受！我們將繼續維持這份熱情真摯的為您服務。舒適、靜謐、温暖的住宿空間是我們雅園人致力為您打造的生活方式，小雅期待親的再次相遇。
Guest User
Boutique Queen Room
Stayed in May 2024
Other
5 review
5.5/10
Posted on Jun 11, 2024
The construction room was woken up by workers opening the door in the morning. The carpet was dirty, there was a hole in the bathroom ceiling and there were debris on the floor.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel and giving us a positive review! Your satisfaction is the best affirmation and motivation for us. Our hotel is committed to providing you with a cordial and thoughtful stay experience, and we sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Sep 2024
Couple
9 review
6.0/10
Posted on Oct 8, 2024
There is a big difference from the pictures online. The carpet is dirty and it is convenient to eat next to it.
Original TextTranslated by Google
Response from Property: Dear, Xiaoya is a little sad after seeing your comment. But the saddest thing about Xiaoya is that she failed to give you a satisfactory stay experience. This is the biggest regret. Your sincere evaluation is a spur for Yaer's continuous progress. We look forward to your visit again, because Xiaoya will definitely give you a better and more satisfactory stay experience, which will make you feel Xiaoya's greatest sincerity, and will also make you I can see that Xiaoya is constantly working hard to make progress. Xiaoya will always welcome every guest with better service. Finally, Xiaoya, you have a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again to experience Xiaoya's progress.
Liana qinjia
Deluxe Queen Room
Stayed in Feb 2024
Couple
14 review
5.5/10
Posted on Mar 8, 2024
Very very dirty! There are stains all over the sofa, carpet, chairs, and walls! I have no idea where to sit! The room card clearly stated that the check-out time was 2 o'clock, but when I asked the front desk if I could check out at 2 o'clock, she only said that she would give me a good review, making it seem like she was giving me some kind of discount... and specifically asked to name Peng. The service of the escort is good...Okay, now I have named... Pros: The bed is big, comfortable and clean, and the hot water is hot enough. However, after taking a shower, water leaks out onto the entire toilet floor...
Original TextTranslated by Google
Response from Property: Dear little master, Xiaoya is very sorry that I did not bring you a good experience. There are still many things that have not been done well. I hope that when the little master comes next time, he can point out the shortcomings to you. Xiaoya will definitely be in time. Improvement, Xiaoya needs the opportunity to improve and improve from the owner. Xiaoya focuses on the ultimate service. The Yaers look forward to the visit of the owner again.
Guest User
Business Queen Room
Stayed in Dec 2023
Other
1 review
2.0/10
Posted on Jan 24, 2024
The service is poor. There is no heating in the middle of winter. I called five or six times on the phone, but there was no response when I called the waiter in the corridor. I called the switchboard five or six times. It took more than half an hour before a waiter came over. I need to compensate for my losses.
Original TextTranslated by Google
Response from Property: Dear little master, Xiaoya is very sorry that I did not bring you a good experience. There are still many things that have not been done well. I hope that when the little master comes next time, he can point out the shortcomings to you. Xiaoya will definitely be in time. Improvement, Xiaoya needs the opportunity to improve and improve from the owner. Xiaoya focuses on the ultimate service. The Yaers look forward to the visit of the owner again.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Business traveler
4 review
4.5/10
Posted on Jan 8, 2024
I understand that the overall housing prices in Shenzhen will be a bit higher, but this still cannot cover up my dissatisfaction with spending nearly 300 yuan, and the price/performance ratio is very low: 1. There is a KTV next to it, and at two o'clock in the evening, there is a big brother singing passionately; 2. The hotel facilities are very old. It seems that the usual guests are probably middle-aged men playing cards. There are many traces of cigarette burns in the room, and the door bolts are peeling; 3. The air permeability is very poor. The window opens into a rooftop, the kind that opens from the bottom, and there is almost no circulation; 4. The shower gel and shampoo are the worst I have ever seen; 5. There are more than 20 TV channels in total, but only five can be viewed. They are all snowflakes and cannot be projected onto the old TV screen; 6. The sofa and carpet are very dirty, and there are many traces of use that cannot be washed away, such as oil spots? I only dare to sit on the bed; 7. The bed is so big that it can accommodate three people, and the service staff is no problem. All in all, it's close, the service staff is fine, but the facilities and environment experience are very poor.
Original TextTranslated by Google
6/7
Response from Property: Dear little master, Xiaoya is very sorry that I did not bring you a good experience. There are still many things that have not been done well. I hope that when the little master comes next time, he can point out the shortcomings to you. Xiaoya will definitely be in time. Improvement, Xiaoya needs the opportunity to improve and improve from the owner. Xiaoya focuses on the ultimate service. The Yaers look forward to the visit of the owner again.
Guest User
Boutique Queen Room
Stayed in Sep 2024
Other
19 review
5.5/10
Posted on Nov 1, 2024
No hot water
Original TextTranslated by Google
Response from Property: Hello, dear guest! When I saw your comments, I was really ashamed and sad! The hotel's hardware problems give you a bad check-in experience, which makes Xiaoya extremely ashamed. But~~~, objectively, you can feedback the problem to the front desk as soon as possible. Yaer are on call to serve you 24 hours a day. We also hope that you can continue to supervise us. Xiaoya needs the opportunity to improve and improve. We are also looking forward to your next visit!
AnakinMung
Business Queen Room
Stayed in Jun 2025
Business traveler
25 review
10/10
Outstanding
Posted on Jul 14, 2025
這附近性價比最高的酒店了！200多的價格居然有刮鬍刀，很驚喜，房間也乾淨衞生。隔音效果也好，反正強烈推薦#衞生好# #價格划算# #房間大# #位置繁華# #服務好# 設施：很新 衞生：清潔 環境：現代時尚 服務：很好
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
BBY Barbara
Business Queen Room
Stayed in Jun 2025
Booked for others
12 review
3.5/10
Posted on Jul 6, 2025
選擇呢間酒店，原因係因為非常近深圳市公交所去辦理一些事務。但係呢間酒店真係好污糟。地氈全部都係漬，地面還有煙灰。 但係位置方便 到晚上好多食肆燒烤。 附近還有一間平民超市買毛巾或者其他生活用品都可以。
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Response from Property: 尊敬的賓客，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。
Guest User
Boutique Queen Room
Stayed in Mar 2025
Business traveler
6 review
5.2/10
Posted on Apr 20, 2025
1. 地毯非常非常非常臟。照片看着好看但地毯真的很臟 2. 安排給客人用的電蚊香上面全是灰 3. 一次性拖鞋其中一雙雖然裝在塑料裏但鞋底已經有些黑了 3. 經常有人吸煙，走廊一股煙味 4. 每天清潔不給洗杯子的 房間沒有冰箱，這個算我自己訂的時候沒注意
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Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨!
Wozaishenzhen
Deluxe Queen Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 29, 2025
這次旅行住的酒店真的太讓我驚喜了。前台辦理入住的工作人員熱情又高效。房間乾淨整潔，床品柔軟舒適，衞生間乾濕分離，酒店的早餐種類豐富，味道也很棒。位置也特別好，出行方便，周邊美食和商場很多。下次來這邊，肯定還選這家！
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Response from Property: 親愛噠客官~~看到您這麼用心的點評，雅兒們感動的不要不要噠~~~雅兒也感受到了您隔空傳來的熱情和親切，您滿意，我們就很滿足的，看到您字裡行間都是對雅園酒店的讚美，雅園在做其它酒店無法做的事，每個客人都是我們的唯一，極致服務，給您及更多的家人一個完美的住宿體驗，是雅兒們的最大的心願，雅兒們等着您的再次體驗哈~~
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 29, 2025
帶家人來深圳玩入住這家酒店 首先前台的服務態度就很不錯 有求必應 然後離地鐵站也很近 出行方便 停車也方便，就在店門口 房間裏環境也挺不錯的是家老店了 設施什麼都挺齊全 挺滿意的 然後離那些景點世界之窗歡樂谷也都很近 地理位置挺不錯 最主要的是讓我有賓至如歸的感覺 服務態度是很不錯的 也很乾凈 在深圳這個價位能住到這種酒店算很好的了 很滿意，很不錯的一家酒店
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Response from Property: 親愛噠客官~~看到您這麼用心的點評，雅兒們感動的不要不要噠~~~雅兒也感受到了您隔空傳來的熱情和親切，您滿意，我們就很滿足的，看到您字裡行間都是對雅園酒店的讚美，雅園在做其它酒店無法做的事，每個客人都是我們的唯一，極致服務，給您及更多的家人一個完美的住宿體驗，是雅兒們的最大的心願，雅兒們等着您的再次體驗哈~~
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2025
Business traveler
5 review
3.5/10
Posted on May 3, 2025
衞生：房間地毯非常臟，我都不敢不穿鞋在地上走路。 洗澡沙發頭漏水，水温不好控制，沙發也很臟，換了新衣服都不敢坐。 周邊吃飯的還是挺多的，酒店停車免費。
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Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨!