DoubleTree by Hilton Hotel Shenzhen Longhua

DoubleTree by Hilton Hotel Shenzhen Longhua Reviews

DoubleTree by Hilton Hotel Shenzhen Longhua

No. 8 Donghuan 2nd Road, Longhua District, Shenzhen, Guangdong, 518131, ChinaView Hotel Details
DoubleTree by Hilton Hotel Shenzhen Longhua
DoubleTree by Hilton Hotel Shenzhen LonghuaDoubleTree by Hilton Hotel Shenzhen LonghuaDoubleTree by Hilton Hotel Shenzhen Longhua
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DoubleTree by Hilton Hotel Shenzhen Longhua Guest Reviews

4.8/5
Excellent
2289 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2289)
Positive reviews(2243)
Reviews with photos/video(356)
Friendly front desk staff(221)
Near shopping area(151)
Convenient for shopping(117)
Delicious breakfast(104)
Perfect for kids(63)
Delicious buffet(30)
Great swimming pool(26)
Has play area for children(19)
Negative reviews(46)
iKenTravel
TWIN GUEST ROOM
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 14, 2025
Great room. Big, modern, and clean. Love the design and feel. Very convenient and near ico mall as it is beside it. Liked the free welcome cookie touch as well
Chaku
King Studio Executive Room with Loung Access
Stayed in Nov 2024
Couples
27 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Great Place and good breakfast. Suggest everyone who want to stay over. During count down of new year, there are fireworks outside of the park. Super impressive.
Response from Property: Dear Guest, thank you so much for your wonderful review! We are delighted to hear that you found our hotel to be a great place with a good breakfast. Your recommendation means a lot to us. Additionally, we're thrilled that you enjoyed the fireworks display during the New Year countdown outside the park – it's always a magical moment. We look forward to welcoming you again soon!
Guest User
King Studio Executive Room with Loung Access
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 21, 2024
Hotel was very clean, big room, Lounge was good for its price, breakfast buffet was definitely one of the best out of all hotels so far in Shenzhen. Playroom for kids was... quite rundown but kids loved the mall next door and staff spoke good english, very helpful/hospitable. Cookie was a plus too!
Response from Property: Dear guest, thank you very much for your wonderful review! We are delighted to hear that our hotel was very clean and that you had a spacious room. It's great to know that the lounge offered good value for its price and that our breakfast buffet stood out as one of the best among the hotels you've stayed at in Shenzhen so far.Regarding the playroom for kids, we apologize if it didn't meet your expectations. We'll definitely take your feedback into consideration for improvements. We're glad to hear that the kids enjoyed the mall next door, and we're proud that our staff spoke good English and were helpful and hospitable. The cookie was a nice touch, wasn't it?Thank you once again for your comments. We look forward to welcoming you back and providing you with an even better experience in the future. Have a great day!
Lovely 川川
TWIN GUEST ROOM PARK VIEW
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Nice place with valuable services, should recomment to your friends.
Response from Property: Dear guest, we're extremely delighted to receive your compliment! Your recognition of our hotel as a "nice place" with "valuable services" is the greatest encouragement to our entire team. We're committed to providing excellent experiences for every guest. Your intention to recommend us to your friends means a lot. Word - of - mouth from satisfied guests like you is the best advertisement for our hotel. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We're looking forward to welcoming you back soon!
Guest User
TWIN GUEST ROOM PARK VIEW
Stayed in Feb 2025
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The hotel is perfect, very good location, clean and specially all the staff always willing to help and make you feel like home! See you next time
Response from Property: Dear guest, your comments about your stay at DoubleTree by Hilton Shenzhen Longhua made me smile. We know it’s the little things that make your stay more comfortable along with our great location. Hope to see you again soon.
會尖叫的Coco
TWIN GUEST ROOM
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Nice stay with polite staffs, comfy beds and high CP value, recommended for staycation
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Guest User
KING GUEST ROOM
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
thanks for arranging the twin bed room. it’s close by the shopping mall which is very convenient.
Response from Property: Dear guest, your comments about your stay at DoubleTree by Hilton Shenzhen Longhua made me smile. We know it’s the little things that make your stay more comfortable along with our great location. Hope to see you again soon.
Guest User
KING GUEST ROOM PARK VIEW
Stayed in Jun 2024
Family
4 review
4.7/5
Amazing
Posted on Jul 15, 2024
A very good stay in the hotel. Even we requested for additional bed very late, it was delivered to our room within 5 minutes, what a quick act! And the staffs at the concierge are very polite too, thank you !
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.
Shawn
TWIN GUEST ROOM
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel is new and fresh. Staff are very very nice and helpful. There is a mall nearby so very convenient to have dinner before heading back to hotel for the night.
Response from Property: Dear guest, your comments about your stay at DoubleTree by Hilton Shenzhen Longhua made me smile. We know it’s the little things that make your stay more comfortable along with our good location. Hope to see you again soon.
Guest User
TWIN GUEST ROOM
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel was very clean with amazing service. We were served by Lychee at the reception, he is very nice and helpful.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Sereneeeeee
Twin Executive Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 6, 2024
This hotel is simply too awesome! It was located just beside a mall. Room was rlly huge and Baby cot was provided for free! Love it! The cookie is one of the highlight! MUST TRY🥲
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Anonymous User
TWIN GUEST ROOM
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Nice trip Close to shopping mall Many restaurants Nice hotel
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Jl2967
TWIN GUEST ROOM
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 25, 2024
Nice and clean hotel. Conveniently located near to shopping, eatery and metro. Front desk staffs are nice and attentive. Breakfast is above average.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Guest User
KING GUEST ROOM
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very good service!!!
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service . We look forward to welcoming you back.
Guest User
King Studio Executive Room with Loung Access
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 13, 2024
We had a great time there and thanks for all the help from the wonderful staffs. For sure we will come again.
Response from Property: Dear guest, thanks for staying here at DoubleTree by Hilton Shenzhen Longhua. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.