Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.1
Amenities6.9
Service6.8
Cleanliness7.0
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All reviews(61)
Positive reviews(7)
Reviews with photos/video(4)
Negative reviews(3)
CarolinaSousa
Single Room
Stayed in Jul 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Aug 8, 2024
The moment I entered the room I could smell a little bit of cigarette, but when I switch on the aircon, the smell disappeared. The room, the bedsheets and the towels were really clean. The only problem was that I could hear people going in and out the room and it’s super loud.
My stay include breakfast, but I think it could do better specially the eggs. And the coffee machine only provided espresso when I pressed macchiato or cappuccino.
Overall, I really enjoyed my stay. Thank you!
Anonymous User
Single Room
Stayed in Mar 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Apr 21, 2025
The room is clean, there is a good air conditioner, the Wi-Fi works. There is a gas water heater in the bathroom, so you won't be able to wash for a long time under a hot shower
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Guest User
Standard Double Room
Stayed in Aug 2024
Couple
18 review
10/10
Outstanding
Posted on Oct 18, 2024
This hotel is located in the center of Palermo. The elevator is also old-fashioned and there is no parking. The waiter recommended outdoor parking, which costs a higher fee of 20 euros a night. Breakfast was average.
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Guest User
Standard Double Room
Stayed in May 2024
Family
2 review
6.5/10
Posted on Jun 27, 2024
It was renovated and clean. There was no refrigerator or safe. It faces the main road but it was quiet at night.
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Thomas Seiler
Double Room
Stayed in Jul 2022
Couple
13 review
8.5/10
Very Good
Posted on Aug 21, 2022
Kept very simple. Price - performance is ok. The breakfast was surprisingly rich. Unfortunately, from 6:45 a.m. onwards, sleeping longer on vacation is over, because it was very loud from the reception. This is a pity. The rooms are just a few meters from the reception.
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Noemi
Double Room
Stayed in Nov 2022
Couple
2 review
5.5/10
Posted on Dec 28, 2022
Arriving at the hotel, we realized that everything was closed, we called and they told us that 38 Aira Hotels is under maintenance, consequently our reservation was moved to 55 Aira Hotels, at the central station, about 20 minutes walk away. We would have preferred to know beforehand, but we had booked half an hour before, so they didn't have time to notice the booking and notify us. We were given a quadruple room, very nice and clean. The biggest flaw, which we had difficulty with, was the fact that the air conditioner, despite being set to heat mode, did not work, and you would die from the cold in the room. We were forced to move to the other adjoining single room, with the air conditioner working. (As it was a quadruple, with two rooms, we took advantage of that). Despite this, the positive note is that the receptionist who welcomed us was very kind.
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Guest User
Standard Double Room
Stayed in May 2025
Traveling with friends
1 review
3.5/10
Posted on Jun 16, 2025
Arrivati verso le 14 le stanze non erano pronte e siamo andati a visitare Palermo. Tornati in serata verso le 19 abbiamo avuto la sorpresa,stanze molto decadute, in 5 avevamo 3 stanze 1 doppia così piccola che non si poteva neanche aprire la valigia,un'altra con una piccola finestrella ad altezza più di 2 m in caso di incendio non si poteva scappare,comunicato alla reception non hanno fatto niente. La mattina incontrato 2 ragazze che uscivano dalla loro stanza e hanno detto che nei letti mancavano le lenzuola!!! Mai più in questo albergo
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Lorena Coniglio
Standard Double Room
Stayed in Jun 2025
Couple
1 review
2.0/10
Posted on Jul 24, 2025
Hotel da INCUBO!
Blatte all’interno della camera e mille formìche sopra il piano della colazione, praticamente sul cibo…
Ho fatto notare alla signora che era all’accoglienza quello che avevo notato e mi ha prontamente risposto
-è normale che ci sono le formiche (ovviamente io ho risposto con una battuta, dicendole che a casa mia veramente non è normale, non è normale per niente vedere delle formiche sul cibo)…
Per la blatta mi ha risposto che dovevo essere io a chiamare il Tim delle pulizie e riferirlo!
Mha
In quale Hotel il cliente di mette a parlare con il personale delle pulizie?
Servizio pessimo!
Ps:anche il copri letto era sporco!
Ho mandato delle email per parlare con il Manager del posto, ancora non rispondono.
Sconsiglio vivamente
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Anonymous User
Standard Double Room
Stayed in Jan 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 19, 2025
Fui hace unos meses y mi experiencia fue genial, los empleados super amables y el hotel muy acogedor. Ubicación perfecta, fui andando a todos lados.
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Guest User
Single Room
Stayed in Aug 2024
Solo traveler
21 review
8.0/10
Very Good
Posted on Sep 26, 2024
Basique hôtel room, quite big but noisy (mostly coming from the corridors). Stayed there for a night so it was good and conveniently located