Jinhang Hotel (Shenzhen Shawan) Reviews

Name: Jinhang Hotel (Shenzhen Shawan)
Address: Busha Road Section of the Buji Shawan Guankou, Longgang District, Shenzhen, Guangdong, 518114, China, Busha Road Section of the Buji Shawan Guankou, Mainland, China
Rating: 8.7

Jinhang Hotel (Shenzhen Shawan)

Busha Road Section of the Buji Shawan Guankou, Longgang District, Shenzhen, Guangdong, 518114, ChinaSee Hotel Details

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Rooms and Guests

Guest Reviews

8.7/10

400 review

Verified reviews

Location8.8

Amenities8.6

Service8.7

Cleanliness8.8

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All reviews(400)

Positive reviews(370)

Reviews with photos/video(70)

Great value for money(22)

Friendly front desk staff(20)

Large rooms(17)

Easy to get around(17)

Classy environment(16)

Convenient parking(16)

Perfect for business trips(7)

Stayed multiple times(4)

Negative reviews(30)

Bekir K.

2-bed Room

Stayed in Sep 2022

Business traveler

70 review

7.0/10

Posted on Oct 31, 2022

Hotel is in busha road where is close to business center. There is kfc and McDonald’s near it. It looks clean place. Good option to stay 1-2 nights

Response from Property: Distinguished Guests! Welcome! Thank you very much for your affirmation and recommendation of the hotel! We'll keep trying. Look forward to seeing you again! Have a nice life!

Guest User

Light Luxury Queen Room

Stayed in Aug 2024

Booked for others

10 review

10/10

Outstanding

Posted on Sep 22, 2024

Facilities: Very convenient and fast Hygiene: Very clean and comfortable Environment: High cost performance

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Response from Property: Dear guests: Hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.

Guest User

Boutique Room (Double Bed)

Stayed in Apr 2024

Traveling with friends

2 review

10/10

Outstanding

Posted on May 10, 2024

The hotel has a good location and is considered the best hotel in Phuket. It is very cost-effective. The room is also very good and spacious. The bathroom is also very large. The bedding is comfortable, clean and sanitary. The service is very good. I will stay here again next time.

Original TextTranslated by Google

Response from Property: Dear guests: Hello! Thank you for choosing Jinhang Hotel! Your praise is like a warm current in winter, which warms our hearts. We will continue to work hard with your encouragement and support, and I believe we will do better! Thank you for your continued support!

Anonymous User

Light Luxury Queen Room

Stayed in Feb 2025

Business traveler

21 review

1.0/10

Posted on Mar 9, 2025

酒店是老式酒店，價格貴，不是牌子，還是很貴，又不衞生！衞生打掃沒乾淨，房間有點潮，睡了一晚，全身起紅疹！到樓下買皮膚葯！

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Response from Property: 尊敬的顧客：首先，對於您在入住期間遇到的種種不愉快，我們表示深深的歉意。您所反饋的問題我們非常重視，並且已經立即着手調查和處理。關於您提到的價格問題，我們會重新審視我們的定價策略，確保能夠為顧客提供更具性價比的住宿體驗。衞生方面是我們工作的重中之重，出現這樣的情況我們深感抱歉，並加強了整個酒店的清潔監督流程，保證類似的情況不會再次發生。針對房間潮濕的問題，我們的維修團隊正在排查原因，會盡快解決這一問題，為顧客營造一個舒適的住宿環境。我們誠摯地希望您能給我們一個改進的機會，如果您願意，我們想邀請您再次入住，體驗我們改進後的服務。為了表達我們的歉意，我們願意為您提供一定的優惠或補償。再次為給您帶來的不便致歉。

Chung Hang Matthen

Family Friendly Family Room

Stayed in Mar 2025

Business traveler

5 review

10/10

Outstanding

Posted on Apr 20, 2025

房間不錯，下次還会選擇這個酒店

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Response from Property: 尊敬的貴賓！您好！非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！《住錦航送温暖》

Guest User

Light Luxury 2-bed Room

Stayed in Apr 2025

Solo traveler

2 review

4.0/10

Posted on Jun 1, 2025

不及時提供充電器，到前台要求服務員提供，服務員態度及差，並且二人保安辱罵本人，並且遭到另一個不明身份人員的辱罵（懷疑是酒店內部人員）

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Response from Property: 您好先生，我們這邊用機器人給您送了充電器，結果您自己不拿，不是我們沒送哦，事情的經過你在前台故意找事辱罵我們前台，來一個員工您罵一個，保安來您罵保安，把我們前台兩位小姑娘直接罵哭，你自己還報警説酒店員工打你，想訛酒店，想必沒有哪家酒店員工敢打客人把，警察來後把您和酒店員工一起帶去派出所，您還一直挑釁警察，到派出所您的手機沒電了還要告派出所警察不給您提供充電器，警察在派出所測您的酒精度超高哦，

Guest User

Light Luxury 2-bed Room

Stayed in Jun 2025

Family

9 review

10/10

Outstanding

Posted on Aug 1, 2025

乾淨整潔，還可以。但是在價格方面感覺沒有連鎖酒店性價比那麼高。酒店內有餐廳可以喝早茶和吃飯，也很方便。

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Kandalakeshaliuzhen

Light Luxury 2-bed Room

Stayed in Mar 2025

Traveling with friends

5 review

7.5/10

Posted on Jun 9, 2025

房間有點小，設施一般般吧，晚上睡覺比較吵，免費停車這個比較好，有親戚朋友來找方便，好評吧，要是隔音效果好點就好了。

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Response from Property: 小錦收到您的反饋了，感謝指出不足之處，我們會向上反應，爭取下次您過來入住給您帶來不一樣的體驗《住錦航送温暖》

Guest User

Light Luxury Queen Room

Stayed in Mar 2025

Traveling with friends

7 review

10/10

Outstanding

Posted on Apr 10, 2025

前台小姐姐很漂亮，服務也很好。大堂的香氛味道很好聞，房間整體乾淨，延遲退房到14:00，總體來説還是可以的

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Response from Property: 多給讚美的人，運氣都不會差，相信這也肯定是您，願您好運不斷，生活愉快~《住錦航送温暖》

Guest User

Light Luxury 2-bed Room

Stayed in Dec 2024

Family

2 review

8.0/10

Very Good

Posted on Mar 23, 2025

服務態度不錯，誠懇有禮。新年期間，入住有小禮物送贈。房間整潔，但酒店設施有點殘舊。酒店價格相宜，總括而言性價比頗高。

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Guest User

Light Luxury Queen Room

Stayed in May 2025

Other

2 review

2.0/10

Posted on Jun 3, 2025

凌晨回來洗澡剛塗完沐浴露突然沒水，聯繫前台後換房房卡半天送不上來，有點離譜。

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Response from Property: 首先非常抱歉讓您入住不愉快，酒店設施出問題是我們的問題，接到您的反饋，前台立馬安排了工程師傅和機器人給您送新房間的房卡給您換房，可是機器人送上去您把門打開了並沒有取卡，之後過來10幾分鐘您又通知前台説房卡怎麼還沒送上去，我們前台又叫機器人送的時候才發現您並沒有取卡，機器人送物上樓客人打開櫃門是默認取物的，衹有房間沒人沒開櫃門，機器人才會通知前台客人未取物哦、再次抱歉沒能讓您入住愉快，是我們的失誤《住錦航送温暖》