Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(631)
Positive reviews(610)
Reviews with photos/video(276)
Easy to get around(83)
Friendly front desk staff(51)
Close to metro(43)
Convenient parking(36)
Well decorated(31)
Perfect for business trips(18)
Delicious breakfast(18)
Stayed multiple times(9)
Negative reviews(21)
Alice Lim1117
Comfort King Room
Stayed in Apr 2025
Business traveler
15 review
10/10
Outstanding
Posted on May 10, 2025
Not bad for facility, breakfast very cheap RMB28, but very sad is no coffee. Spa no good bad service
Response from Property: Thank you for taking the time out of your busy schedule to rate our hotel! We are honored that you have chosen our hotel as your stopover. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We are constantly improving our service quality and look forward to providing you with a wonderful accommodation experience again.
MOONGO
Jincheng Twin Room
Stayed in Apr 2025
Traveling with friends
2 review
9.0/10
Great
Posted on May 17, 2025
Reasonably priced accommodation, comfortable & clean rooms, location ideal for those who want a quiet environment but with access to good amenities within half an hour reach.
Response from Property: Thank you for taking the time out of your busy schedule to rate our hotel! Your affirmation is the biggest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We are constantly improving our service quality and look forward to providing you with a wonderful accommodation experience again.
J J LOUISA
Jincheng Twin Room
Stayed in Sep 2024
Couple
12 review
10/10
Outstanding
Posted on Nov 28, 2024
🍵TEA BAGS DAILY to start A bright morning!
CHEERFUL SMILE at front desk always!
A PROFESSIONAL TEAM LEAD BY Ms Angela LAM!
Thank you for all your advices for Silver lake DISTRICT!
we shall be back next year for our anniversary..
Response from Property: Thank you for your recognition and affirmation. Your satisfaction is the greatest support and encouragement to us. With persistence, effort, care and hard work, we will keep up the good work and look forward to seeing you back home again!
A Backpacker
Jincheng Twin Room
Stayed in Feb 2025
Family
32 review
9.5/10
Amazing
Posted on Apr 2, 2025
Very nice hotel with a great dim sum restaurant attached.
Response from Property: 感謝您對小錦的喜愛和認同。小錦一直專注為賓客打造舒適便捷的商旅體驗,希望我們能為您的旅程增添喜悦和感動。
Dalaina
Jincheng Twin Room
Stayed in Jul 2024
Business traveler
44 review
7.0/10
Posted on Aug 8, 2024
The beds in this hotel are very comfortable with thick blankets and fresh clean very white sheets.
The hotel staff are helpful and kind.
Location is not so far rom luohu. Metro station is a bit far. No self- laundry room.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨。
Guest User
Jincheng Twin Room
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Oct 19, 2024
excellent service!
new beddings,LED TV 👏
MORNING WALKS IN BEIJIASHAN PARK !
Response from Property: 尊敬的賓客:非常感謝您的點評,錦城酒店是一家人文酒店,倡導鄰里般的服務,能夠讓您在小錦家度過愉快的時光,小錦很是開心,希望能經常見面哦,祝您萬事如意,生活愉快!
Mohammad Al Mamun
Jincheng Twin Room
Stayed in Nov 2024
Business traveler
10 review
10/10
Outstanding
Posted on Dec 20, 2024
This hotel can't speak English, but service is good
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務錦城酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。錦城酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇!
Shuqing
Jincheng King Room
Stayed in Mar 2024
Solo traveler
90 review
7.0/10
Posted on Apr 15, 2024
Value for money and it is clean and cozy. The actual size of the room is a bit smaller than 25 square meters. Maybe it is stated as construction size instead of actual usable size.
Response from Property: Dear guest, thank you very much for your favorable review of our hotel. It is good value for money, clean and comfortable. It is not possible to measure the exact size of each room. Thank you for your experience and evaluation. Welcome to come and inform the staff and arrange a room with a larger space. Free upgrade to Comfort King Room and Comfort Twin Room. We look forward to your next visit! Thank you again for taking the time to give us your comments and suggestions. Have a nice trip!
Andy nihao
Jincheng King Room
Stayed in Feb 2024
Business traveler
56 review
10/10
Outstanding
Posted on May 4, 2024
The traffic is very convenient.There is a parking lot.The room layout is also very reasonable.Nice hotel.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
hymin824
Jincheng King Room
Stayed in Mar 2025
Couple
7 review
10/10
Outstanding
Posted on May 13, 2025
Not bad. It feels good. The location is excellent**: 5 minutes walk from Yinhu subway station, close to Luohu Central District, very convenient for business travel! There are complete restaurants and shopping around, and you can easily solve the midnight snack~
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to rate our hotel! We are honored that you have chosen our hotel as your stopover among the vast crowd. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We are constantly improving our service quality and look forward to providing you with a wonderful accommodation experience again.
Guest User
Jincheng Twin Room
Stayed in Mar 2025
Family
77 review
10/10
Outstanding
Posted on Apr 4, 2025
The room is clean and tidy. The newly opened hotel has new facilities, attentive and enthusiastic service. It is close to the subway and convenient for travel. There are shops and restaurants around. The front desk staff is enthusiastic and there is a parking lot, which is convenient for parking.
Original TextTranslated by Google
6/12
Response from Property: Thank you for taking the time out of your busy schedule to rate our hotel! We are honored that you have chosen our hotel as your stopover among the vast crowd. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence more meaningful. We are constantly improving our service quality and look forward to providing you with a wonderful accommodation experience again.
Jason0727
Deluxe Twin Room
Stayed in Mar 2025
Traveling with friends
8 review
1.7/10
Posted on Apr 20, 2025
Super experience. When I booked the room, it showed that I would check out at 3 o'clock. They called at 1:30 in the afternoon to wake me up and ask if I wanted to extend the room. When I woke up at 3 o'clock, the phone rang again, but I had a stomachache so I ran to the bathroom. I checked the anti-theft chain before entering the bathroom, and someone knocked on the door twice halfway through. I exclaimed, and I don't know if the man outside didn't hear me and opened the door and tried to come in. Fortunately, I hung up the anti-theft chain, so he failed to break in. Then the front desk called again and asked if I wanted to extend the room. I said no, and I said I would check out after using the bathroom. The auntie said it was overtime and I had to pay 30 yuan for 1 hour. I said I would pay and she hung up, but which hotel would find a man to open someone's door? I also had a case where I recognized the door and shouted once. It would be better to give you a picture for reference. The door was not closed.
Original TextTranslated by Google
Response from Property: Dear customer: We are very sorry for the unpleasant experience you have had during this trip. Due to the tight room availability on Fridays and Saturdays, we will ask you in advance whether you want to stay longer to avoid the impact of no rooms on your stay. We hope you can understand that we did not satisfy you at the time of communication. We realized the inappropriateness of our work at the first time and will make corrections in the future. We also hope that you will be satisfied with your trip again. We look forward to your visit again and wish you a happy life.
Anonymous User
Jincheng Twin Room
Stayed in Mar 2025
Traveling with friends
18 review
8.0/10
Very Good
Posted on Apr 19, 2025
Facilities: Very good facilities
Hygiene: The room is also very clean
Environment: It is very convenient to take a taxi to the Second People's Hospital.
Service: Parking is very convenient in front of the door, there is also morning tea downstairs, and eating and drinking are very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your comments. Jincheng Hotel is a humanistic hotel that advocates neighborly service. It allows you to spend a pleasant time in Xiaojin's home. Xiaojin is very happy and hopes to meet you often. I wish you all the best and a happy life!
Xinyun
Jincheng Twin Room
Stayed in Mar 2025
Business traveler
13 review
10/10
Outstanding
Posted on Apr 8, 2025
I went to Hong Kong for business and originally planned to stay for only one night, but I found it more cost-effective to stay in Shenzhen the next day, so I extended my stay for another night. I think this is quite wise, because I don't need to go to Hong Kong the next day. You can't stay in such a good hotel in Hong Kong at three times the price.
Although the room is not brand new, the bed and bedding are clean, and the room is clean and tidy. Overall, it is quite good.
The meticulous and thoughtful service is another factor that makes people satisfied.
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中抽出寶貴的時間為小家進行評價!非常榮幸您在茫茫人海中選擇我們酒店作為您停留的驛站,您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們不斷提升服務品質,期待能再次為您提供美好的住宿體驗
Yiqizoujiuzoudelvxingrichang
Comfort King Room
Stayed in Feb 2025
Couple
8 review
10/10
Outstanding
Posted on Mar 15, 2025
Hygiene: Very good
Facilities: Brand new
Environment: Very quiet
Service: Excellent, upgraded my room for free
Original TextTranslated by Google
Response from Property: Thank you for your recognition and affirmation. Your satisfaction is the greatest support and encouragement to us. With persistence, effort, care and hard work, we will keep working hard and look forward to seeing you again!