Baige Road, Longgang Avenue, Buji (intersection with Luohu District), Longgang District, Shenzhen, Guangdong, 518112, ChinaView Hotel Details
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Century Kingdom Hotel Guest Reviews
4.3/5
628 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(628)
Positive reviews(589)
Reviews with photos/video(57)
Easy to get around(46)
Classy environment(29)
Friendly front desk staff(21)
Large rooms(13)
Close to metro(13)
Convenient parking(12)
Many amenities(11)
Stayed multiple times(4)
Negative reviews(39)
Anonymous User
Superior Twin Room
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Dec 25, 2024
Very pleased on my stay. The room is clean and spacious. Have to take taxi most time. And the taxi fare is very affordable.
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Lily Hotel. The hotel is located in Longgang Avenue, Buji, Longgang District, Shenzhen (intersection with Luohu District), close to Shenzhen East Station, Metro Line 3/Line 5/Line 14, with a superior geographical location. We sincerely hope that you will stay again and look forward to providing you with more satisfactory services.
Guest User
Superior Twin Room
Stayed in Oct 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Good location, room is clean and good service
Response from Property: 尊敬的賓客,您好!非常感謝您下榻深圳百合酒店,酒店位於深圳市龍崗區布吉龍崗大道(羅湖區交匯) 臨近深圳東站、地鐵3號線/5號線/14號線,地理位置優越,百合酒店真誠期望您再次入住,我們期待為您提供更滿意的服務。
Guest User
Superior Twin Room
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Jan 1, 2024
Good hotel rooms and good breakfast provided.
Response from Property: Dear guest, thank you for staying at Shenzhen Lily Hotel. I am very happy to know that you are satisfied with your stay experience. We hope to continue to serve you and look forward to welcoming you back!
Anonymous User
Superior King Room
Stayed in Jan 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 3, 2023
Great hotel, metro station and commercial area .
Response from Property: 尊的賓客,您好!感謝您下榻深圳百合酒店,酒店位於深圳市龍崗區布吉龍崗大道(羅湖區交匯) 臨近深圳東站、地鐵3號線,地理位置優越。若您下次至此,希望能再次預訂本酒店,我們期待為您提供更滿意的服務。
Anonymous User
Superior King Room
Stayed in May 2023
Travel with friends
9 review
3.7/5
Posted on Jun 11, 2023
room not clean enough
Response from Property: 尊敬的賓客,您好!感謝您下榻深圳百合酒店,給您帶來不便入住體驗我們深表歉意,您的意見我們很重視並已轉交相關部門跟進改善,酒店位於深圳市龍崗區布吉龍崗大道(羅湖區交匯) 臨近深圳東站、地鐵3號線,地理位置優越。我們真誠期望您再次入住,期待為您提供更滿意的服務。
DapengyouC
Superior Twin Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Convenient transportation and parking. Quiet in a busy area. Large and clean room. Super good breakfast! I like it very much
Original TextTranslated by Google
PeterWong0617
Superior Twin Room
Stayed in Nov 2024
Family
34 review
5.0/5
Outstanding
Posted on Dec 26, 2024
I came here to spend the Christmas holiday this year. The hotel offers many activities and the prices are favorable. Since it is not a holiday in China, there are not many people in the surrounding restaurants, so it is very comfortable to eat and shop.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shenzhen Lily Hotel. We are very happy to know that you are satisfied with your stay. We hope to continue to serve you and look forward to seeing you again!
Anonymous User
Superior King Room
Stayed in Oct 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel is convenient for parking, dining and massage. The room is clean and tidy. The hotel entrance and front desk staff are very friendly and hospitable, especially Tommy, who helped us a lot. It was a great service and deserves a thumbs up!
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您下榻深圳百合酒店,很開心得知您對此次的入住體驗感到滿意。希望能持續為您服務,期待並歡迎您的再次光臨!
Huoyingdaren
Superior Twin Room
Stayed in Jul 2024
Booked for others
29 review
5.0/5
Outstanding
Posted on Aug 27, 2024
Very good, I booked it for my relatives. There were too many people coming and my house couldn't accommodate them, so I booked a hotel near home. The transportation is very convenient, the parking lot is large, and the morning tea on the second floor is good. It is worth recommending!
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您下榻深圳百合酒店,很開心得知您對此次的入住體驗感到滿意。希望能持續為您服務,期待並歡迎您的再次光臨!
Anonymous User
Superior King Room
Stayed in Jul 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Aug 11, 2024
Ordered for parents
Old hotel
Stay one night + eat buffet
The room is decorated in an old style and is generally OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shenzhen Lily Hotel. I am very happy to know that you are satisfied with your stay experience. We hope to continue to serve you and look forward to welcoming you back again!
gbgbgb
Superior King Room
Stayed in Jun 2024
Other
9 review
3.2/5
Posted on Jul 18, 2024
Many things in the room were broken, especially the shower pipe was leaking, I got myself wet when I gave my baby a bath. The window glass was very dirty, I wiped it myself. The waiter was very friendly and helped to change the sheets. The best thing is that there is a swimming pool, which is less crowded, clean and in a good location.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您下榻深圳百合酒店,對於未達到您的期望值我們深表歉意,您寶貴的建議我們很重視,已交由相關部門跟進完善,如您有更好建議,請您在空閑時聯繫我們公關部符經理,我們會盡快給您滿意的答覆,百合酒店真誠期望您再次入住,我們期待為您提供更滿意的服務。
Guest User
Superior King Room
Stayed in Dec 2024
Business travelers
2 review
3.1/5
Posted on Jan 11, 2025
Be sure to note that water in the room is charged.
The hotel puts paid water and free water together. If you take the wrong one, it will be deducted from the deposit of 500.
It is unreasonable for a hotel of this price to put some easily confused paid items in the room.
The attitude of the front desk was very good. After contacting, I chose to refund, but the manager did not deal with the situation. It can be seen that guests have already commented and feedback on this situation last year.
I hope the hotel can put the paid items together and the free water together, instead of putting the paid and free water in the same place, which is easy to confuse people. I will report this situation to the platform and the hotel manager will pay attention to it in time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住深圳百合酒店。給您帶來不愉快入住體驗我們深表歉意,關於您對於客房迷你吧消費品疑問,因之前有客人強烈要求酒店把客房飲用水全部放一起方便取用,因此我們無法隨時滿足您的隨性需求,敬請諒解,且我們客房內每個收費、免費物品都有詳細的標簽價格和温馨提示,您有需要閲覽可聯繫我們公關部符經理為您提供照片,若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。我們期待為您提供更滿意的服務。
Andy 7758
Superior Twin Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I have stayed in the hotel many times. The hotel environment is very good, the lobby is high-end and atmospheric, the flower art is a plus, the transportation is convenient, the parking is convenient, the front desk reception service is warm and thoughtful, the check-in procedure is simple and fast, and the efficiency is very high. It is worthy of being a star hotel and the cost performance is also very high.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您下榻深圳百合酒店,很開心得知您對此次的入住體驗感到滿意。希望能持續為您服務,期待並歡迎您的再次光臨!
Dennyzhoushaoxiong
Superior King Room
Stayed in Oct 2024
Business travelers
60 review
2.0/5
Posted on Nov 29, 2024
The room facilities are old, and they call themselves a star hotel. They don't let the deliveryman come upstairs after ordering takeout, but they can't even afford a delivery robot, so guests have to come down to get the takeout in the middle of the night. Really **
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您下榻深圳百合酒店,對於未能達到您的預期我們深表歉意,另酒店採用安全智能電梯鎖,如無相關樓層房卡是無法到達指定客房樓層的,考慮到客人人身財產安全,酒店禁止外賣員送餐至客房。如您有更好的建議或意見,請您在空閑時聯繫我們公關部符經理,我們會盡快給您滿意的答覆,百合酒店真誠期望您再次入住,我們期待為您提供更滿意的服務。
Guest User
Superior King Room
Stayed in Oct 2024
Business travelers
3 review
2.7/5
Posted on Nov 17, 2024
The hotel is shabby, the quilts are all torn, the front desk service is bad, they don't even look at people, the rooms are old, the quilts are all torn, the breakfast is average. There are only 2 bottles of charged water in the room, and a deposit of 500 yuan is required, which is outrageous. 500 yuan a night, it's not worth it
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您下榻深圳百合酒店,給您帶來不愉快入住體驗我們深表歉意,關於按金,平台不提供免按金入住,是根據酒店財務相關規定執行的,所有客人到店都需付款的,其他對於您反映的敲門情況我們將深入調查,為具體瞭解事情的經過,請您在空閑時聯繫我們公關部符經理,我們會盡快給您滿意的答覆,百合酒店真誠期望您再次入住,我們期待為您提供更滿意的服務。