Grand Hyatt Shenzhen
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All properties in Shenzhen
Grand Hyatt Shenzhen
No. 6 of Gourmet Hotels in Shenzhen
No.1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518001, China
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We Price Match
Last booked 11 mins ago
China travel essentials
Easy to reach
Varied breakfast
Most card payments accepted
Lots to doAmenities
Outdoor swimming poolFree
Sauna
Spa
Executive lounge
Gym
Parking
Priority airport pick-up
Car rentals
All amenities
Property Description
Grand Hyatt Shenzhen is located in the heart of the Luohu district, Shenzhen’s dynamic business and entertainment area. The hotel is adjacent to the prestigious MixC Shopping Mall and only minutes away from the Luohu Border Crossing to Hong Kong. With the metro station within walking distance, city landmarks and tourist attractions are easily accessible. The hotel features 471 spacious rooms including 53 suites and 37 apartments, all with floor-to-ceiling picture windows to best capture the panoramic views of Shenzhen or the breathtaking Hong Kong mountains. Our 2,769-square-meter dedicated event space provides options for everything from a cozy party of 10 to functions for hundreds. Adhering to the catering philosophy of Hyatt, "thoughtfully sourced, carefully served," Grand Hyatt Shenzhen is truly the city’s major dining hub, offering a total of seven distinctive restaurants and a bar, including The Show Kitchen, 1881, La Terrazza, China Lodge, Belle-Vue Grill, Sugar Box, The Penthouse and The Lounge, which will meet the diversified needs of guests.
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9.4/10
Pleasant hotel stay with great helpful staff Kitty and Joy. Would love to return again.
All 5,859 reviews
Surroundings
Metro: Ludancun
(290m)
Metro: Grand Theater
(710m)
Airport: Shenzhen Bao'an International Airport
(37.6 km)
Train: Shenzhen Railway Station
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Family Friendly Deluxe Room
1 King bed
60m² | Floor: 12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Family Room (Grand Twin Bed Room + Deluxe King Bed Room)
1 Queen bed and 2 Single bed
100m² | Floor: 8-18
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Interconnecting Family Room - Twin And Twin
4 Single bed
90m² | Floor: 8-13
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Cherry Maruko Deluxe Family Room
1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Family Deluxe Room (Double Bed)
2 Queen bed
100m² | Floor: 5-7
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Two twin beds view
2 Single bed
46m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Deluxe Room
1 Queen bed
60m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Club King Room
1 Queen bed
46m² | Floor: 5-31
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
13
Grand Club Deluxe Room
1 Queen bed
60m² | Floor: 5-31
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Grand Deluxe Family Room
1 Queen bed and 1 Single bed
60m² | Floor: 5-18
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Suite
1 Queen bed
65m² | Floor: 5-31
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Executive Suite
1 Queen bed
80m² | Floor: 5-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
One king bed view
1 Queen bed
46m² | Floor: 15-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Premier Suite
1 Queen bed
130m² | Floor: 19-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
1 King Bed
1 Queen bed
46m² | Floor: 5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Family Suite
1 Queen bed and 1 Single bed
90m² | Floor: 26-31
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Suite · Living Grand
1 Queen bed
65m² | Floor: 5-31
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Presidential Suite
1 Queen bed
278m² | Floor: 21-22
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Family One-Bedroom Apartment
1 Queen bed
90m² | Floor: 26-31
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Ultraman Deluxe Family Room
1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Ultraman Family Suite
1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Room - Double Occupancy
2 Single bed
60m² | Floor: 5-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
10
Club Twin Room
2 Single bed
46m² | Floor: 19-23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
2 Twin Bed
2 Single bed
46m² | Floor: 5-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Grand Executive Suite · Living Grand
1 Queen bed
80m² | Floor: 5-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
5,859 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.4
- Location9.5
- Service9.4
Average for similar properties in Shenzhen
flightops_av
September 27, 2025
Great stay, very nice room with comfortable bed.
Visited the Penthouse bar, lovely ambience with great selection of alcohol and a Teppanyaki bar.
Located directly next to and connected to a luxury mall, so lots to explore.
My only gripe would be the need to change lifts, moving from ground to check-in floor at L35 then changing again to get to your room (as most are below the 35th floor).
Arrived just before Typhoon Ragasa, so the hotel posted daily updates on typhoon status in the main lobby which was most useful.
Guest User
September 10, 2025
I've returned to stay at the Grand Hyatt Shenzhen again! The service from the Guest Relations team is as warm and enthusiastic as ever. They knew I was coming back and proactively contacted me to confirm my check-in time. They even sent me a message to check in on me during the Shenzhen typhoon – excellent service! The MixC mall downstairs has also opened new stores, offering plenty of great dining options to explore. Highly recommend staying here often!
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Anonymous User
September 11, 2025
Definitely a five star hotel standard. Room was upgraded to the grand hyatt suite which was very spacious and comfortable. Room has a very nice view with electronic curtains. Location is very convenient if you are hanging around Luohu district. Will definitely revisit again if there is attractive price deals.
Guest User
September 10, 2025
The Grand Hyatt is always my preferred hotel whenever I'm in Shenzhen for business. Joy consistently arranges fantastic rooms that are perfectly to my liking, and her service is always prompt, efficient, and professional! The hotel boasts comprehensive and modern facilities, and the 33rd-floor lobby offers stunning panoramic views. Its location in Luohu District is incredibly convenient for business trips and boasts excellent transportation links. Plus, right downstairs, there are multiple shopping malls for shopping, dining, and exploring. All in all, it's supremely convenient!
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Guest User
August 30, 2025
I had specifically booked a room with breakfast, and to my delight, we received a complimentary room upgrade during check-in. The room was incredibly spacious, and we even found a fresh fruit platter waiting for us. This truly showcased the high service standards one would expect from a well-established hotel. The room itself was spotless. As for the breakfast, it definitely lived up to the rave reviews; it was easily one of the best hotel buffet breakfasts I've ever experienced. It had a wonderful, authentic atmosphere, and the food was absolutely delicious. I was thoroughly impressed and extremely satisfied!
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Guest User
August 30, 2025
The room was spotlessly clean and tidy. There was even a fresh lily placed on the vanity. The blackout curtains were excellent for a good night's sleep. I was very satisfied with the service, especially the staff from the hotel's VIP Services department. They contacted me a day in advance to inquire about my preferences and any special requests for my stay.
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Guest User
August 29, 2025
Grand Hyatt Shenzhen was a delightful surprise! Before check-in, they provided excellent recommendations for local attractions. Upon arrival, our room was perfectly arranged, spacious, and spotless. The room's view was absolutely stunning, offering a panoramic city vista with such a great ambiance. The MixC shopping mall is right downstairs, making it incredibly convenient for shopping and dining – truly a one-stop destination for everything you could wish for. The service was exceptional, absolutely flawless; Selina from VIP Services was particularly warm and helpful. The hotel also boasts a wide array of dining options, and we were thoroughly satisfied with all our meals. Next time I visit Shenzhen, I will definitely choose to stay here again!
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yee kwan galaxy
August 31, 2025
Good value for the room size and service. The staff was very helpful and politeness. Nice to have birthday decoration and The swimming pool was great! But the bath room area in the middle of the room.
CHEN
August 29, 2025
The room is fully equipped, the bedding is clean and fresh, and the shower and toilet are in separate cubicles. The room also offers a great view, with cityscapes visible both day and night. The hotel's amenities, including the pool and gym, are in excellent condition. The lobby is also clean and spacious, with fresh flowers replaced daily. The hotel provides dedicated service staff who are always ready to assist with any requests. Overall, the service is excellent, and the room offers great value for money!
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Services & Amenities
Most popular amenities
Outdoor swimming pool
Free
Sauna
Spa
Executive lounge
Gym
Parking
Priority airport pick-up
Additional charge
Car rentals
Bar
7 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Multi-function room
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Outdoor swimming pool
Spa
Executive lounge
Gym
Bar
7 Restaurants
Conference room
Multi-function room
7 Restaurants
1881中餐厅
Cuisine: Chinese, Sichuanese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
THE PENTHOUSE酒吧
Business hours: [Mon - Sun] 18:00-02:00 the next day
悦景扒房
Business hours: [Tues - Sun] 18:00-22:00
主席楼
Cuisine: Cantonese
Business hours: [Mon - Fri] 11:00-14:30, 17:30-22:00,[Sat - Sun] 10:00-14:30, 17:30-22:00
意合园·意式风味
Business hours: [Mon - Sun] 11:00-23:00
糖立方
Business hours: [Mon - Sun] 10:09-22:00
乐厨海鲜自助餐
Cuisine: Seafood
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Heated pool
Opening times
Business hours
Parking
Parking
Transportation
Taxi booking service
Car rentals
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Bar
Lobby bar
Room service
Public areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Humidifier
No smoking in public areas
ATM
Health & wellness
Gym
Sauna
Foot bath
Spa
Manicures
Body care
Cleaning services
Laundry service (off-site)
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for children
Children's meals available
Children's toothbrushes
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 12 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 109.00 (approx. SGD 19.73) per person |
Children 12–17 years old | CNY 218.00 (approx. SGD 39.46) per person |
Adult | Buffet:CNY 218.00 (approx. SGD 39.46) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2009
- Number of Rooms: 471
Phone:+86-755-82661234
Grand Hyatt Shenzhen is located in the heart of the Luohu district, Shenzhen’s dynamic business and entertainment area. The hotel is adjacent to the prestigious MixC Shopping Mall and only minutes away from the Luohu Border Crossing to Hong Kong. With the metro station within walking distance, city landmarks and tourist attractions are easily accessible. The hotel features 471 spacious rooms including 53 suites and 37 apartments, all with floor-to-ceiling picture windows to best capture the panoramic views of Shenzhen or the breathtaking Hong Kong mountains. Our 2,769-square-meter dedicated event space provides options for everything from a cozy party of 10 to functions for hundreds. Adhering to the catering philosophy of Hyatt, "thoughtfully sourced, carefully served," Grand Hyatt Shenzhen is truly the city’s major dining hub, offering a total of seven distinctive restaurants and a bar, including The Show Kitchen, 1881, La Terrazza, China Lodge, Belle-Vue Grill, Sugar Box, The Penthouse and The Lounge, which will meet the diversified needs of guests.
Frequently Asked Questions
What’s the cancellation policy at Grand Hyatt Shenzhen?
The cancellation policy at Grand Hyatt Shenzhen depends on your room type and booking terms.What’s the cancellation policy at Grand Hyatt Shenzhen?
What are the check-in and check-out times at Grand Hyatt Shenzhen?
Check-in at Grand Hyatt Shenzhen starts from 15:00, and the standard check-out time is by 12:00.What are the check-in and check-out times at Grand Hyatt Shenzhen?
Is breakfast available at Grand Hyatt Shenzhen?
Yes, Grand Hyatt Shenzhen provides breakfast. Options include Western, Chinese, Asian. Is breakfast available at Grand Hyatt Shenzhen?
Are pets allowed at Grand Hyatt Shenzhen?
No, pets are not allowed at Grand Hyatt Shenzhen.Are pets allowed at Grand Hyatt Shenzhen?
Does Grand Hyatt Shenzhen have a restaurant on-site?
Yes, Grand Hyatt Shenzhen features an on-site restaurant serving Sichuanese, Chinese, Cantonese, Seafood cuisine.Does Grand Hyatt Shenzhen have a restaurant on-site?
How do I get to Grand Hyatt Shenzhen from the nearest airport?
The nearest airport is Shenzhen Bao'an International Airport, located about about 37 mins from hotel by car (37.6 km) away.How do I get to Grand Hyatt Shenzhen from the nearest airport?
Does Grand Hyatt Shenzhen offer airport transfer services?
Yes, Grand Hyatt Shenzhen offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Grand Hyatt Shenzhen offer airport transfer services?
About This Property
| Nearest Airport | Shenzhen Intl. Airport |
|---|---|
| Distance to Airport | 37.7KM |
| Nearest Train Station | Shenzhen Railway Station |
| Distance to Train Station | 1.54KM |
| Nearest Subway Station | Ludancun |
| Distance to Subway Station | 0.29KM |
| Average Price From | SGD440 |
| Hotel Star Rating | 5 |