To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(283)
Positive reviews(265)
Reviews with photos/video(64)
Easy to get around(36)
Classy environment(25)
Close to metro(22)
Convenient for shopping(19)
Friendly front desk staff(14)
Shower difficult to use(9)
Loved the view(7)
Perfect for business trips(3)
Negative reviews(18)
Spiderweb
Deluxe Studio
Stayed in Jun 2024
Business travelers
14 review
4.7/5
Amazing
Posted on Jul 7, 2024
the appartement was clean with nice view and in the middle of futian district
Response from Property: Dear guests, thank you for staying at Binhe Guoguo Apartment. We look forward to seeing you again and wish you a happy life.
Guest User
Deluxe Apartment with Garden View
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The place was very nearby to the metro station just a 2 min walk .and there were many good restraunt nearby.the place was soo neat and tidy. The host helped me a lot and helped me reached there to the place.
Response from Property: Thank you for staying at Binhe Guoguo Apartment. We look forward to seeing you again and wish you a happy life.
Vardistraction
Deluxe Studio
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Comfortable and polite service! I was enjoying the staying in this apartment. So clean and sunny room. Thanks guys for understanding and helping to foreigner customer 🙏
Guest User
Deluxe Apartment with Garden View
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Amazing experience and an excellent location. The staff is friendly and helpful even though I do not speak Chinese.
Response from Property: 尊敬的賓客您好!非常感謝您對果果公寓酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着,歡迎您隨時回來。
Wong
Deluxe Two-bedroom
Stayed in Feb 2024
Family
3 review
2.7/5
Posted on Mar 30, 2024
Bed frame has mold, bathroom shower cabinet door broken, hygiene quite horrible
Guest User
Deluxe Studio
Stayed in Aug 2024
Couples
19 review
5.0/5
Outstanding
Posted on Sep 16, 2024
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨! 祝生活愉快!
SAW TEONG HUP
Deluxe Studio
Stayed in Oct 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Nov 10, 2023
Location perfect only embark and disembark problem
Christy Ting
Deluxe Two-bedroom
Stayed in Nov 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 16, 2025
There are no major health issues, and the location is very convenient. KKone and Xiasha stations are just downstairs. This is my first time living in an apartment in the Mainland and I feel good about it. I will consider staying here again next time I go near Kaini District.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Deluxe Studio
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The front desk service is warm and thoughtful. The room on the 27th floor can see the sea. There are Starbucks and restaurants nearby🍴, which is very convenient. The hot water in the bathroom🛀♨️ is very powerful🧸🎈I will come again next time😎
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨! 祝生活愉快!
Mumuxxr
Deluxe Studio
Stayed in Feb 2025
Solo travelers
11 review
5.0/5
Outstanding
Posted on Mar 24, 2025
This is my second time here. It is very comfortable to come here every time I go on a business trip. There is also a kitchen, refrigerator and washing machine. It is also a good choice for long-term stay.
Original TextTranslated by Google
MLO-HK
Deluxe Two-bedroom
Stayed in Aug 2024
Family
11 review
2.7/5
Posted on Oct 19, 2024
The shower door is missing a piece, the rails are also very worn, the balcony door is broken and cannot be closed, and the balcony has no protective net and it feels very unsafe. When I asked the waiter, he told me that the room was newly decorated. The air conditioner is also very noisy.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. It is our regret that we did not bring you a satisfactory experience. We have arranged for a technician to install a new bathroom glass door and repair it the next day. We will strengthen management in our future work. Improve the service level to make guests feel comfortable and satisfied. I hope I will have the opportunity to satisfy you next time. I look forward to your next visit and wish you a happy life!
Banshengguaaaa
Deluxe Studio
Stayed in Feb 2025
Solo travelers
20 review
4.8/5
Amazing
Posted on Mar 24, 2025
emmmmm, everything is pretty good. The room was upgraded for me. There are toilets, bedrooms, living rooms, kitchens, and laundry rooms. The storage is also very considerate. The front desk service is also OK. 🤡The only problem is that I don't know if the water heater has been hot for a long time. When I took a shower, it was hot at first, but it cooled down after a while, and I felt very cold. There are no other problems.
Original TextTranslated by Google
carry
Deluxe Apartment with Garden View
Stayed in Feb 2025
Family
25 review
1.2/5
Posted on Mar 16, 2025
Very bad service. The room could not be renewed before the time came. They said the room had been reserved for someone else. Bad review
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that you are not satisfied. When you checked in, the front desk told you that the room was tight on Saturday and you need to book as soon as possible if you need to extend your stay. You replied that you were not sure. The next day, when you checked out, you said you wanted to extend your stay. At that time, the room was full. The next time you booked, you can book one day in advance. I believe you will have a better stay experience next time. The hotel looks forward to your visit again and wish you a happy life!
Guest User
Deluxe Studio
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Facilities: The room is well-equipped with refrigerator, washing machine and microwave oven
Hygiene: Clean and tidy
Environment: Warm and comfortable, convenient transportation, there is a subway downstairs
Service: Thoughtful service, also introduced the surrounding places for eating, drinking and entertainment
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and also the driving force for our progress. At the same time, thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Chui Tao Sing
Deluxe Apartment with Garden View
Stayed in Jan 2025
Solo travelers
2 review
3.0/5
Posted on Feb 26, 2025
Average! No service! No one was found when checking out! Only the time card was left at the registration door!