Mossland Hotel

Mossland Hotel Reviews

Mossland Hotel

‌1F, Jingpinju Plaza, No. 4052 Nanhai Avenue, Nanshan District, Shenzhen, Guangdong, ChinaSee Hotel Details
Mossland Hotel
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Guest Reviews

9.7/10
Excellent
466 review
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(466)
Positive reviews(458)
Reviews with photos/video(128)
Awesome amenities(87)
Classy environment(48)
Well designed(39)
Friendly front desk staff(31)
Well decorated(28)
Perfect for business trips(23)
Good views(3)
Convenient public transportation(2)
Negative reviews(8)
Guest User
Budget Queen Room
Stayed in Mar 2025
Business travelers
11 review
10/10
Outstanding
Posted on Apr 9, 2025
Nice place totally worth the money! Staff is very helpful and the daily room service was very good. The location is in a calmer area but you have everything you need nearby... including some nice parks and a local area for food.
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Eunice b711
Queen Room
Stayed in Mar 2025
Couples
10 review
10/10
Outstanding
Posted on May 27, 2025
Nice stay here and the service is good, the room is clean and I have a happy stay here, would come again,
Response from Property: 真誠感謝您的五星好評!我們深知,一次完美的入住體驗,離不開每一位客人的包容與信任。希望下次能為您安排更貼心的服務,給您帶來不一樣的旅途温暖!
Bing
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
16 review
7.0/10
Posted on Mar 9, 2025
The man came into my room while I was showering . Everything looks pretty fine, but it is very noisy and smells in toilet.
Response from Property: Dear Guest:We are very sorry to hear about your unpleasant experience at our hotel. We deeply apologize and promise to immediately strengthen employee training to ensure effective measures are taken to prevent such incidents from happening again.At the same time, we also understand that you have feedback on the noise in the room and the smell in the toilet. Please rest assured that we will immediately arrange professional personnel to inspect the room and take necessary sound insulation measures to reduce noise interference. We will also strengthen supervision of the cleaning and disinfection work of the toilets to ensure that all sanitation facilities are in good condition and provide you with a more comfortable and tidy accommodation environment.Your valuable opinions are crucial to us, and we will take every piece of feedback seriously and strive to improve our services and facilities to meet your expectations and needs. If you have any further questions or need assistance, please feel free to contact us. We are always here, committed to providing you with the best service and experience.
Guest User
Standard Queen Room
Stayed in May 2025
Business travelers
2 review
10/10
Outstanding
Posted on Jun 8, 2025
Perfect for traveling 🤭 staff are friendly room is very clean and cozy
Response from Property: 尊敬的賓客您好, 感謝您對我們的認可, 客人的每一絲需求都是我們真誠為 之努力的方 向。我們一定更加努力, 打造五星級水準, 期待下一次的出行, 我們能 為您創造更加完 美服務。
CCchen!
Budget Queen Room
Stayed in Apr 2025
Couples
7 review
10/10
Outstanding
Posted on May 14, 2025
The overall style of the room is what I like, clean, tidy and comfortable. It's only a few minutes' drive from the surrounding entertainment and shopping malls. I will still choose this apartment next time I come!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and support for Mushanxi Serviced Apartments! We are very glad that you were satisfied with the room size and overall experience. Your recognition is our greatest motivation to continuously improve and enhance our service quality. At Mushanxi Serviced Apartments, we are always committed to providing every guest with a comfortable and warm accommodation environment. The spacious rooms are designed to bring all the comforts and conveniences of home while you're travelling. We believe that such a space can not only allow you to relax, but also bring you a better stay experience. Thank you again for your valuable comments and we look forward to seeing you again! I wish you a pleasant journey and a happy life!
qhqlyz
Queen Room
Stayed in Apr 2025
Business travelers
26 review
8.7/10
Very Good
Posted on May 12, 2025
I took my girlfriend back to Shenzhen on a business trip and checked in on May 5th. Before checking in, I screened for hotels with washing machines and blindly booked this one. Let me start with the advantages: The overall price/performance ratio is very high. The facilities and equipment are smart home. The washing machine is a washer-dryer and comes with laundry detergent. The hair dryer is also from Lifen, with relatively stable hot and cold water. The toilet is also smart and can wash your butt. I changed rooms during my stay, and the staff upgraded my room for free, which was great. What impressed me most was the lady who cleaned the room. She seemed very happy at work. She always had a smile on her face and greeted us proactively when she saw us. It gives people a good feeling and the emotional value is well given. Finally, let’s talk about the disadvantages: 1. Some room types do not have windows. Although they do not have windows, they are still breathable and ventilated. There is artificial landscaping on the other side of the window, which can also be understood as having windows. This type of room has the best value for money. It is fine to stay there for a day or two, but if you stay there for a long time, you will find that you cannot see the sunrise or sunset, and you don’t know whether it will be sunny or rainy, which can be quite depressing. Second, the lighting in the bathroom is dim, which is a bit regrettable for men and women who need to put on makeup. The blemishes on the face and the details of the hair makeup cannot be seen clearly due to the dim light. 3. Parking is free, but the parking spaces are tight and the passages are narrow. If you don’t have good parking skills, there is a risk of scratching or being scratched. Since I didn't take any pictures of the hotel, I just posted a random picture of the hotel. The picture was taken by me and given to the staff after I changed rooms. They helped me move my luggage. Finally, one more thing: the photos of this hotel on Ctrip are very real! Stay as you wish in the photos! This is very good! Because many of the hotel's promotional photos are a bit fake. This one is very authentic.
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Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience.
Anonymous User
Budget Queen Room
Stayed in Apr 2025
Travel with friends
6 review
10/10
Outstanding
Posted on May 8, 2025
10 points for a refined hotel, 10 points for cost performance. The room facilities are 10 points complete, especially the washing machine with drying function and the voice-controlled home system. I will stay here again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Guest User
Queen Room
Stayed in Apr 2025
Travel with friends
15 review
8.5/10
Very Good
Posted on May 11, 2025
The room facilities and environment are all good, but the carpet on the second floor is too rough. It's easy to trip. And the room type is weird. I didn't tell me that I was upgraded. I didn't know which room type I was staying in until the end.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!
Guest User
Standard Queen Room
Stayed in Apr 2025
Couples
8 review
10/10
Outstanding
Posted on May 3, 2025
Facilities: The facilities are complete and professional! Hygiene: This large room is clean and tidy! Service: The service attitude is very satisfactory and excellent! Environment: The environment is beautiful, pleasant and full of vitality!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and support for Mushanxi Serviced Apartments! We are very glad that you were satisfied with the room size and overall experience. Your recognition is our greatest motivation to continuously improve and enhance our service quality. At Mushanxi Serviced Apartments, we are always committed to providing every guest with a comfortable and warm accommodation environment. The spacious rooms are designed to bring all the comforts and conveniences of home while you're travelling. We believe that such a space can not only allow you to relax, but also bring you a better stay experience. Thank you again for your valuable comments and we look forward to seeing you again! I wish you a pleasant journey and a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10/10
Outstanding
Posted on May 2, 2025
The hotel was newly opened in 2014, and the facilities in the rooms are relatively new. The rooms have independent washing machines, which are convenient for washing and drying. Free drink review
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and support for Mushanxi Serviced Apartments! We are very glad that you were satisfied with the room size and overall experience. Your recognition is our greatest motivation to continuously improve and enhance our service quality. At Mushanxi Serviced Apartments, we are always committed to providing every guest with a comfortable and warm accommodation environment. The spacious rooms are designed to bring all the comforts and conveniences of home while you're travelling. We believe that such a space can not only allow you to relax, but also bring you a better stay experience. Thank you again for your valuable comments and we look forward to seeing you again! I wish you a pleasant journey and a happy life!
Guest User
Budget Queen Room
Stayed in Mar 2025
Travel with friends
7 review
10/10
Outstanding
Posted on Apr 28, 2025
The hotel is warm and has a sense of atmosphere. The room is very clean, the environment is good, the surroundings are convenient for travel and eating, and the cost performance is very high
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
Guest User
Budget Queen Room
Stayed in Mar 2025
Travel with friends
3 review
10/10
Outstanding
Posted on Apr 27, 2025
The room is very clean and new. The bed is very comfortable. Although the room is not big, the price/performance ratio is very good. The intelligent voice control is also very useful. The voice control of the lights, curtains, air conditioners and TVs is basically very effective. The washing machine is sometimes a bit strange and always stops by itself. The service is very good, and generally they will reply in time. There was only one night when the music was a bit noisy. I contacted the customer service and solved it quickly, so it basically had no impact. The network is very useful, but sometimes the screen projection is often stuck. I don’t know what’s going on. I stayed here once and recommended it to my mother this time. She was also very satisfied. It happened to be near my friend’s house. I should choose here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
Guest User
Queen Room
Stayed in Mar 2025
Business travelers
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Very good. I have stayed here many times. I come here every time I go on a business trip. There is a washing machine with a dryer.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, I wish you a happy life
isagrace-li
Queen Room
Stayed in Mar 2025
Solo travelers
13 review
10/10
Outstanding
Posted on Apr 24, 2025
good Facilities: The room is very clean and tidy. I like it very much. Environment: Very good facilities Service: Good service attitude
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for choosing to stay in our hotel and sharing such a thoughtful review! Your recognition is our greatest motivation to move forward. We look forward to bringing you more thoughtful service next time and wish you a happy life and all the best!
cheonghung kwok
Standard Queen Room
Stayed in Mar 2025
Couples
1 review
10/10
Outstanding
Posted on Apr 21, 2025
The room is great value for money. The smart home has washing and drying functions, which is very convenient on hot summer days. I will book again if I come to Nanshan District next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝您生活愉快!