Shenzhen Yingke Homestay (Convention and Exhibition Center) Guest Reviews
4.5/5
Good
292 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(292)
Positive reviews(278)
Reviews with photos/video(69)
Great service(103)
Convenient location(41)
Great value for money(21)
Easy to get around(17)
Average sound insulation(16)
Loved the night views(10)
Located downtown(9)
Perfect for business trips(7)
Negative reviews(14)
Guest User
Queen Room With View
Stayed in Dec 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Good good very good
Response from Property: 感謝您們的入住及5分好評!祝你們旅途愉快!事事如意!!
7tianshidili7
Yunji Exquisite Single Room
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 1, 2024
Facilities: Very good!
Hygiene: Very good!
Environment: Very good!
Service: Very good!
Close to the city center, the boss is very nice and helped me answer many questions. I will definitely book this homestay next time I come to Shenzhen!!!
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6/8
Response from Property: Thank you very much for your stay and 5 points of praise! When people meet, it is destined to be fate. Hello, I am good, and everyone is good. Thank you for meeting a handsome and careful young man. I wish you a pleasant journey, peace and happiness, and no worries!!!
Guest User
Elegant Single Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Very close to the Convention and Exhibition Center, came to see the exhibition, it was a pity it rained, otherwise the view of Futian CBD should be good
Original TextTranslated by Google
Response from Property: Thank you for your stay and 5-point praise! Shenzhen Yingke Homestay welcomes you to visit again! I wish you a pleasant journey! Good luck at work! All your wishes come true! !
Anonymous User
Elegant Single Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The location is convenient for the subway station and the view is good.
Facilities: Complete, with microwave, refrigerator, tea bar, large living room, bathroom bar, charging equipment, Midea air conditioner, bedroom aromatherapy... too many to count
Hygiene: The sheets, bed covers and pillowcases are very clean, the bedside tables are meticulous, the living room table is dust-free, and the tea bar is clean
Environment: Surprise
Service: The landlord is beautiful and kind
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and 5 points praise!
Seeing your thoughtful evaluation is like writing a wonderful little love song for us. I am lucky to meet such a beautiful and just right beauty, who understands life and is gentle and kind!
I wish you a happy life, everything goes well, and happiness in Chang'an!!!
Liyanshuwo
Executive Room - City-View (2 Beds)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 1, 2024
You must stay in a homestay when you come to Shenzhen. The location is amazing, the hostess's service attitude is super good, and the homestay environment is extremely clean. I will stay here again next time I come.
Original TextTranslated by Google
Response from Property: Thank you for your stay and 5-point praise! Shenzhen Yingke Homestay welcomes you to visit again! I wish you a happy life! Everything goes well! ! Good luck in the Year of the Dragon!!!
Shande888
Exceptional Landmark View Twin Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Very clean. Very good. Good location. Great visual experience. Worth staying!
Original TextTranslated by Google
Response from Property: Thank you handsome for staying at our hotel and giving us a 5-point rating! Your satisfaction is our greatest happiness! I wish you a pleasant journey! Good luck at work! May your career flourish!
Guest User
Panoramic Single Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 27, 2024
The boss is very kind and the service is meticulous and thoughtful. It is a very cost-effective house near the convention center. The whole set has 3 bedrooms and 1 living room, a large room, a medium-sized room, and a relatively small room. The living room and sanitary napkins are shared. The toiletries are disposable small packages, which are relatively hygienic. The room is also cleaned. There are wardrobes, desks, and Wifil. It is very convenient to travel (there is a subway and waiting taxis when you come out). I think it is particularly suitable for a few good friends to stay together or for the whole family to travel together. The price is very affordable for business travel. I wish the boss a prosperous business and better and better!
Original TextTranslated by Google
Response from Property: Thank you for your stay and 5 points of praise!
So thoughtful, nothing can compare to your recognition, thank you very much for taking the time to write so many good feedback for us, a very thoughtful and intellectual friend, we will not let down our customers, do not exaggerate the publicity, and try to provide better service. Our house has one living room and three bedrooms, the master bedroom has an independent bathroom, and the guest room shares a bathroom, which is generally shared by up to three people, without crowding or queuing.
I wish my dear customers a harmonious family and full of blessings, and all their wishes come true! ! !
Milumiluhuimilu
Exceptional Landmark View Twin Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This is the Nth time I have stayed here. The city view is so beautiful. I will choose this place every time I come to Shenzhen. The room is simple and clean. When I lie on the bed and look out, I can see the Convention and Exhibition Center. Downstairs are various business districts and shopping centers. It takes only ten minutes to reach Futian Station to go to Hong Kong! ! Friends who want to go to Hong Kong and those who want to see the city view and light show are blessed. You must try it!
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Response from Property: Thank you very much for your stay again and 5 points praise!
The product is loved because of the quality, and the service is trusted because of the integrity. Thank you for your affirmation of us, a polite and gentlemanly handsome man!
Thank you for your recognition, looking forward to your next visit... I wish you all the best, all your wishes come true, happiness and success!!!
Guest User
Panoramic Single Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
It was very comfortable to live here. I can only say that it is a great value for money. I will come again next time.
The hygiene is very good, clean and tidy.
The boss is very nice and the service is very good. Hahaha
The facilities are still very complete. Anyway, it is very satisfactory for students like me who come to Shenzhen for a few days. The price for three nights is also very good.
The cost performance is very high. There are also residents next to them, but they are all of good quality and do not affect each other. Although there is no independent bathroom, the personal schedule is different, so it is equivalent to an independent bathroom.
Summary: I will come again next time
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay and 5 points of praise! Your satisfaction is also the good wish of our Yingke Homestay! Warmly welcome you to come again! I wish you a happy work in the new year! Everything goes well! ! 2024 is full of good things! ! !
Zuimeideyejing
Elegant Single Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Very good, very good, very good. Very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your stay and 5-star sharing! Shenzhen Yingke Homestay ㊗️Happy New Year to you! Have a nice trip! All the best!!!
Anonymous User
Executive Room - City-View (2 Beds)
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 16, 2024
The store's service attitude is good, the location is good, and the scenery outside the window is good.
The water temperature in the shower room in the room was unstable. In the end, I had to take a bath in the public shower room in the living room!
The sound insulation is not good. When the door is closed, the light from the living room corridor can come in through the crack in the door, so it is not soundproof at all! Other guests in the same suite waited until 11 or 12 pm to check in. All kinds of noises affected their rest. The next day at around 6 pm, children and adults started talking loudly and opening and closing doors constantly. They were woken up early!
Original TextTranslated by Google
Response from Property: Thank you very much for your stay, recognition and comments! I'm very sorry for the bad experience you had when you checked in. 1. The water temperature problem was really strange. It got better the next day. I will pay special attention to it in the future and do regular maintenance to try to prevent similar problems from happening. 2. Regarding the sound insulation issue, it will inevitably be affected when entering and exiting under the eaves, so please understand. 3. Regarding the lighting issue, we will immediately seal it with door seam strips, because the corridor lights are left in order to make it easier for everyone to come in and out in the dark as much as possible in a strange place. Please understand.
Guest User
Cozy Room - With View (Double Bed)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The boss's service attitude is very good. You can see a beautiful night view. It is worth staying
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and 5-point praise!
We are lucky to meet such a kind and warm-hearted customer like you!
Good people have a safe life. I wish you a pleasant journey and all your wishes come true. Welcome to come again next time!!!
Wilson215
Executive Room - City-View (2 Beds)
Stayed in Feb 2024
Family
18 review
3.7/5
Posted on Feb 20, 2024
The location of the B&B is about a 15-minute walk from the Convention and Exhibition Center Station and a 10-minute walk from the nearest Galaxy Coco Park shopping mall. The location is pretty good. The room area is 300 square feet. The rent is more than 300 yuan, which is acceptable. However, the room is actually a suite in an independent unit. Although it has an independent bathroom, it is adjacent to two other rooms and shares the entrance and exit of the lobby of the same unit (commonly known as a subdivided room). It is also poorly soundproofed and lacks privacy. . On the day of check-in, the cleanliness of the room was average. There were no paper towels in the toilet. The hot and cold water system in the shower was a bit broken, resulting in unstable hot water supply. The wardrobe door was loose, etc. It was disappointing.
Original TextTranslated by Google
6/7
Response from Property: Dear customer: Thank you for your stay. We are very sorry that we failed to bring you a perfect experience. We have asked a professional master to check and repair the water temperature problem, and the wardrobe is also being replaced. It’s just that the delivery was delayed during the Spring Festival. We sincerely apologize for the inconvenience caused to you. We look forward to presenting you with a better stay experience in the future. I wish you a happy life and everything goes well! ! !
Guest User
Cozy Room - With View (Double Bed)
Stayed in Jan 2024
Other
14 review
2.0/5
Posted on Feb 1, 2024
The first partition room was too cold, gloomy and cold. I caught a fever on the first day I moved in. I went to the hospital for a checkup and prescription and spent nearly 300 yuan. Then the landlord asked me to upgrade this room type with my own money (under the pretext that he could help me "cancel" the reservation of this room type for free so that I could book the upgraded room type. I have to praise his hypocrisy), because the single electric blanket in that room had not arrived yet, and only the double bed in this room had an electric blanket and a variable frequency air conditioner that could heat (I thought, an air conditioner that can heat, shouldn't you have done it long ago?) Then the next day, Ctrip wrote that you could check out for free until 14:00. I woke up from illness the next day and sent a WeChat message to the housekeeper at 11:00 noon. She blamed me for not telling her in advance (???). Someone else had booked this room today and wanted to check in early, so she could only extend it for half an hour, so I reluctantly got up, packed up and left. . . . Also, on the first day, I sent a selfie for face recognition. I didn’t really want to send it (after all, it involves privacy, sending photos to strangers), so I just found a random photo, and the housekeeper asked me to send another one. . He didn’t say what was wrong, and I really felt very uncomfortable.
I stayed for two days (if I hadn’t had a fever, I would have left the next day). I was speechless and awkward. I was really dissatisfied with the service attitude.
After I left here, I booked a room in Dameisha. Because no one had booked the 35㎡ large room, I didn’t mention it. As soon as I came, the landlord took the initiative to upgrade my room from 25㎡ to 35㎡ for free. I called to ask if there was also heating and air conditioning. . . This... I can only say that the service attitude is obvious. To be honest, this place really made me feel very uncomfortable. I went all the way from Nanjing, Suzhou, Jiangsu to Guangzhou and Shenzhen, and this was one of the two rooms that made me feel the most uncomfortable.
Original TextTranslated by Google
Response from Property: First of all, thank you very much for taking so long to leave us your thoughts! 1. The room was so cold that I had a fever: When the guest checked in, it happened to be cold and wet in Guangdong. I also asked the guest if he needed to add a quilt, but he said no, so I took a hot water bottle. 2. No variable frequency air conditioner: Most houses in this community do not have heating function, and it is clearly marked in the room description. Later, the room I changed to for the guest had heating, and I also added an electric blanket. 3. No free upgrade of room type: This right should belong to me, not the guest. I cannot upgrade for free without reason, otherwise it would be unfair to other guests, and the guest did not object to my proposal to change rooms. 4. Check-out time was only delayed by half an hour: The normal check-out time is 12 o'clock, which can be delayed for free to 2 o'clock in the afternoon. When checking in, a warm reminder "If there are special circumstances, you can inform me in advance to delay check-out" was sent to the guest. The guest did not inform me in advance, and only told me around 11 o'clock, and there were already guests who booked the room. 5. Why do you want to post a selfie: For safety reasons, people entering this community must register their ID cards. Asking guests for photos in advance is to facilitate guests to check in without waiting in the lobby, and they can freely enter and exit the gate at ordinary times. This is the safety regulation of the community. After I reminded the guest that the photo might not be successful, the guest said it was too troublesome, and I did not continue to ask for other photos. I adjusted the photo myself at the property office so that the guest's face recognition could be successful. 6. Every hotel and homestay has its own differences. The above statement of the guest does not conform to the actual situation of this store.
It is indeed not easy for a girl to go out and feel unwell without anyone to take care of her. You may not have the energy to pay attention to our care and greetings. It doesn't matter. Time will tell. A person's good or bad cannot be changed by words. Sincerity is the purpose of our service. We will not change our original intention. It may be that our way made you not understand. I am deeply sorry that you left unhappily. I wish you good health.
Lisa202005
Panoramic Single Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 12, 2023
The boss is very nice, the service attitude is first-class, and snacks and fruits are prepared, making guests feel at home.
The scenery in the room is also very good.
It is only one road away from the exhibition, which is very convenient.
The surrounding facilities are quite complete, and the transportation is also convenient and fast.
For people attending the exhibition, it is a very good travel choice.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shenzhen Yingke Folk Custom (Convention and Exhibition Center Branch) and taking the time to share your experience. We are glad that you are satisfied with our service. We wish you all the best in Shenzhen and hope that Yingke Folk Custom can become your home in Shenzhen and continue to create a warm, comfortable and intimate experience for you in the future. We look forward to seeing you again.