Tower Residences by Blue Orchid Reviews

Response from Property: Dear Guest,We regret to hear that your expectations were not fully satisfied on this occasion. The reservation details are unknown or verifiable, therefore, we are unable to comment on your particular feedback. All our apartments are equipped with ceiling fans along with a portable air-conditioning unit. As the Tower Residences feature rooms with kitchens, guests have the option to prepare their own breakfast or choose a boxed breakfast for £10 per person. Accordingly, we offer two different rate types.Should guests prefer to upgrade, a full English breakfast is served buffet-style at our sister property which is at a 5 minutes walk.We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

Response from Property: Dear Chetna,Thank you for sharing your experience with us and for your kind recommendation.We are delighted to hear that your expectations were fully met and you enjoyed our attractive location. It is wonderful to hear that you found our staff to be professional and courteous. Your recognition means a lot to our team, and we will be sure to commend them for their outstanding services.The team at Tower Residences will look forward to the opportunity of welcoming you back during your next visit to London. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Residences.The team at Tower Residences will look forward to welcome you back in the future for yet another wonderful experience. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Weni16,Thank you for taking the time to share your experience following your recent stay with us. We are delighted that we satisfied your expectation and pleased to know you truly enjoyed the exciting view which contributed to your memorable time! We take this opportunity to thank you for choosing to stay with us and look forward to welcoming you back again soon to experience yet again another perfect stay! Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,We are pleased to hear you found our location suited your needs and delighted that your expectations were fully satisfied.We hope to welcome you back to the Tower Residences in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Residences, by Blue Orchid Hospitality.We hope to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. Whilst we are pleased to note that you have previously enjoyed staying with us at the Tower Suites, we regret that your expectations at the Tower Residences were not fully satisfied on this occasion. Unlike Tower Suites, which is a 5 star hotel and Tower Residences is a collection of one and two-bedroom independent living apartments. We offer housekeeping service every three days, however, the room is equipped with a hoover and new sheets can be provided upon requests.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid Hospitality. Until then, we remain With kind regards, Blue Orchid Guest Relations

Response from Property: Dear Guest,We are pleased to hear you found our location suited your needs and delighted that your expectations were fully satisfied. We are so pleased to note that Aroona made your experience a memorable one and will certainly ensure that she is commended for her services.We hope to welcome you back to the Tower Residences in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,Tower Residences offer a collection of newly refurbished, stylish serviced apartments located in a historic building from the 1900s. Due to building regulations, we preserved many original features to maintain the property's historic charm. One of these features is the primary windows, though we installed double glazing to accommodate the increased city noise compared to the 1900s.We apologise for any inconvenience caused by the busy location of the apartments. Had you raised your concerns with our staff during your stay, they would have addressed the issues or offered alternative accommodations, such as a room in our sister hotel, the Tower Suites. Just a three-minute walk away, Tower Suites is a purpose-built 5-star hotel with 273 rooms and a variety of room types.We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to one of our hotels to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

Response from Property: Dear RobinVSGOD,Thank you for such kind comments. We are pleased to hear you found our location suited your needs and that you enjoyed the spacious apartment and our facilities.We take this opportunity to thank you for choosing to stay with us and look forward to welcome you back to Tower Residences in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Response from Property: Dear Guest,We regret to hear that your expectations were not fully satisfied on this occasion. The reservation details are unknown or verifiable, therefore, we are unable to comment on your particular feedback. We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

Response from Property: Dear Guest,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. We take this opportunity to thank you for choosing to stay with us and look forward to welcoming you back to Tower Residences for yet another great experience. Until then, we remain With kind regards, Blue Orchid Guest Relations

Response from Property: Dear Guest,Thank you for taking the time to provide feedback following your recent stay at the Tower Residences.We are pleased that we generally satisfied your expectation.We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

Response from Property: Dear Guest,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Residences.We take this opportunity to thank you for choosing to stay with us and look forward to welcoming you and you family back to the Tower Residences on your next visit to London. Until then, we remainWith kind regards,Blue Orchid Guest Relations