Spring Chain Hotel (Harbin Hadong Railway Station Store) Guest Reviews
4.7/5
Outstanding
997 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(997)
Positive reviews(969)
Reviews with photos/video(130)
Easy to get around(77)
Convenient location(64)
Classy environment(60)
Great value for money(57)
Friendly front desk staff(42)
Close to metro(26)
Clean bedding(7)
Average decor(5)
Negative reviews(28)
Anna22
Discount Double Room
Stayed in May 2023
Travel with friends
37 review
5.0/5
Outstanding
Posted on Jun 24, 2023
It’s good and the front desk staff are nice
Response from Property: 滿滿的驚喜與感動,再從不回頭的歲月裏,相遇、相知、相伴大概是最能讓人三生有幸的事情了,不枉紅塵不枉光陰,多謝客官的五星好評,春天一定不忘初心,砥礪前行。
DABHI
Discount Twin Room
Stayed in Jan 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Hotel's staff are very polite and helpfull
Response from Property: 因為選擇,我們在這裏相遇,因為信任,就此拉近了我們之間的距離,因為小春的熱情,在這裏給您留下了旅途中的記憶與温暖。就是因為這些種種的回憶,讓我們的緣分才能在這裏繼續蔓延。期待與您的再次相遇~~
Guest User
Discount Double Room
Stayed in Jan 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Nice staff, very informative.
Response from Property: 滿滿的驚喜與感動,再從不回頭的歲月裏,相遇、相知、相伴大概是最能讓人三生有幸的事情了,不枉紅塵不枉光陰,多謝客官的五星好評,春天一定不忘初心,砥礪前行。
Nikita
Comfy 2-bed Room
Stayed in Dec 2022
Travel with friends
6 review
4.0/5
Very Good
Posted on Jan 29, 2023
Clean, warm, and cheap.
Response from Property: 滿滿的驚喜與感動,再從不回頭的歲月裏,相遇、相知、相伴大概是最能讓人三生有幸的事情了,不枉紅塵不枉光陰,多謝客官的五星好評,春天一定不忘初心,砥礪前行。
Guest User
Comfy Family Room
Stayed in Jul 2024
Family
3 review
2.8/5
Posted on Aug 8, 2024
I want to make a big complaint. I have stayed at Harbin and Mudanjiang in Yichun during my seven-day trip to Northeast China. This hotel has the worst experience. I don’t know how to create a chain, and I don’t know where so many good reviews come from.
Let’s talk about the hardware first. The room is very small, the table is very old and has many cracks, and the stool has a very dirty cover. These two pieces of furniture are the kind of furniture that most people would want to throw away at home. They look dirty and broken. , the most terrible thing is the bathroom. The side facing the room is made of glass, and it is transparent. The children take a bath first, which is almost live broadcast. The elder was so frightened that he didn't take a shower that night.
Original TextTranslated by Google
Response from Property: Dear, I am very sorry to bring you a bad check-in experience. We will seriously improve upon your valuable suggestions and hope to give you a good stay.
Guest User
Discount Double Room
Stayed in May 2024
Couples
2 review
2.0/5
Posted on Jun 19, 2024
The female receptionist who checked in had a bad attitude. She was very tired from the car ride and didn't bother to argue with her. I was woken up twice in the morning. Several waiters were noisy and the hygiene was visible to the naked eye. There are many choices at the same price. I will not come again.
Original TextTranslated by Google
Response from Property: Dear, we are very sorry for the trouble and inconvenience caused to you. We will strictly manage and improve the quality of service and guest rooms. We will also strengthen building inspections and timely reminders for loud noises in the rooms. Thank you again for your choice and let us see Our shortcomings should be improved and improved in a timely manner.
tfc1109
Discount Twin Room
Stayed in Jun 2023
Travel with friends
9 review
1.0/5
Posted on Jul 24, 2023
The environment was extremely poor, and the sanitary conditions were so disgusting that I felt sick. The sheets had hair from the previous guests, and the thin quilt under the sheets was full of urine stains and dirt. Please be careful when staying at this hotel.
Original TextTranslated by Google
Response from Property: We are very sorry to give you a bad experience during your stay this time. We are a hotel chain that requires one change per guest. We will investigate the specific situation clearly. We apologized and offered you a free upgrade to another room that day. Because you said it was inconvenient, the manager on duty that night also gave you a new sheet and quilt. I hope you can understand.