Shenzhen yumeilife Hotel apartment

The self-service check-in system is a bit cumbersome. It requires a deposit of $500. You must have a pw to check in after 1500. It is similar to airbnb listings but requires a hotel check-in pattern. The house is relatively dilapidated and there is a big gap between it and the official picture. It's clean and tidy. I saw tiny cockroaches in the living room and there was dust on the cabinets. The transportation location is convenient, just a few minutes walk from the subway entrance. The price/performance ratio is not high. I think there are better options for the same price.

I was very disappointed with the apartment I booked on trip.com, especially regarding the cleanliness. When I checked in, I found dead flying ants in the room, stains on the bed, and yellowing pillows, indicating that the cleaning work was not done well enough. Secondly, the apartment does not have a front desk to handle check-in, and you need to contact the landlord through WeChat, which makes the entire check-in process very troublesome. Furthermore, the Wi-Fi speed is very slow and it is impossible to surf the Internet smoothly, which brings inconvenience to the travel. What is even more unacceptable, however, is that there are cockroaches in the room. This kind of hygiene problem cannot be tolerated. This situation made me feel very uneasy and nauseated, and completely ruined my mood for the trip. Will definitely not choose this apartment again or recommend it to others. I hope trip.com can strengthen the supervision of housing listings to ensure that users have a clean and comfortable accommodation environment.

The location is very good, the transportation is convenient, it is very close to the subway station, and there are all kinds of food downstairs

The room is clean! Comfortable to live in! A great experience

First of all, the service attitude is not good. The first time I went to the hotel, I couldn’t find the front desk, and no one responded. I called me directly on WeChat and he checked in online. The corridor was hot and troublesome. Not all of us have mainland phone calls. The number, I can't fill in the check-in information at all, and if I call him again, he will just say a few words and hang up on me! Poor service attitude! Fortunately, that person gave us a temporary password and let us in first. Then when I went to the environment in the hotel, the pictures and texts didn't match, they didn't match at all! ! ! Photo cheating is serious! There are big stains on the sofa pillows. I don’t know how the previous passengers did it. The carpet is black, dirty and black. I can’t tell what the original color of the carpet is, and there are leftovers on the floor The melon seeds were not cleaned up, and the used paper towels were not thrown away. Then take a bath with hot water of storage type, you have to wait for a while to wash, the air conditioner is not cold, it is still hot when it is turned on at 16 degrees! I didn't turn it up until it got cooler in the morning! When we finally checked out, because it was raining outside, we wanted to delay check-out by an hour. The person said that we would pay 100 yuan for an hour for late check-out, or give screenshots on the platform with five-star praise, but my problem is 10 It was after two o'clock that I asked if I could delay the check-out. He said at this time that he would have to give 100 yuan to delay the check-out for one hour. That is, if I don't ask you, I won't mention it and see when we press check-out online and then charge. I charge us money, right? I haven't seen this charge on the platform, and I haven't tried this charge after staying in so many rooms! And you should basically remind us before you check in. You shouldn’t prefer. Every guest will carefully look at the conditions and ask you whether you will deduct money for late check-out. There is no one to respond. This attitude requires me to give a five-star praise, which is impossible ! I'll give you this one hundred yuan, praise is impossible! I want to remind everyone not to live in this room again! Really rubbish! Wouldn't it be better to spend six or seven hundred to live in a better hotel!