Shenyang Guomao Hotel Reviews

Very good, good attitude and good service from the front counter.

The hardware facilities are relatively old and overall good. The service awareness and processing efficiency of the front desk need to be improved. After observing that there is not much passenger flow at ordinary times, three front desk staff are enough to meet the needs of guests. There are still some situations where the phone is often busy and the staff does not respond to complaints in a timely manner. The front desk The grooming and etiquette of personnel should also be strengthened. At least the clothes should be ironed properly. There is a big gap compared with the same company's Guomao.

The room is clean and tidy, spacious and comfortable. The sanitation is very clean. The environment is beautiful. It is located in the downtown area. The transportation is convenient. Travel is convenient and fast. There are many food nearby. The hotel service attitude is very good. You can also swim and exercise for free.

I booked a room after five o'clock in the evening, and it happened to show that there was one room left. It was really not easy to book this room during the National Day. The room was very big, and it was convenient for shopping next to the Shengjing Grand Outlet. It was good, and it was clean. The only drawback was the window in the room. It cannot be opened. There is a smell of smoke in the room and it cannot be ventilated, which greatly reduces the feeling of staying.

The facilities in the room are a bit old. For example: the air conditioner does not work well, is average and noisy, and the room is very large. There are fewer parking spaces on the ground, but you can park underground. However, parking in the underground parking lot is not easy. Newbies should consider carefully. Check-in is on the third floor, and it takes a long time to walk there.

It doesn’t matter if the room decoration is a bit older, or the attitude of the front desk staff is still the same as the old state-owned enterprises. At least your sewer should be smooth, right? Breakfast is also very strange. There is nothing to eat. It is understandable that new people are not welcomed after ordering. People who eat inside are all taken away before they finish eating. It is indeed strictly in accordance with working hours... I am speechless. , it’s really good, I won’t stay here next time…

My family members booked a total of four rooms. The smell was terrible. The carpet was full of dirt. The breakfast was after so many years of travel. No matter whether the hotel was high-end or not, I had never had such a terrible breakfast. Even in a farmhouse, I would not ask for such a bad breakfast. I will give you a bowl of white noodles and a condiment pack. There is no trace of meat in the whole place. It is all starch sausage and the like. All the windows cannot be opened. I want a bed and quilt at night. The waiter is very bitter.

Let’s move in with our kids! 2 big and 2 small. The twin room is quite big, but the bed is too small! Only two bottles of water are given a day. If you ask for more, you will be charged. If you ask for more slippers, you will be charged! There are so many hotels in so many cities across the country. There really is nothing like this. It’s so outdated! Breakfast is very average, the noodles are instant noodles. Overall, the experience in all aspects is disappointing! No desire to stay again!

First time staying at a very average hotel; the room was very dark and the breakfast was average; not worth the price; the only advantage is that the location is pretty good, very close to the subway station, and I eat more nearby;

1. The rooms are old, generally musty and smelly, and many have no windows. 2. The front desk deceived customers and told them in advance that there were more than 70 elderly people who needed care. They tried to arrange them on the same floor. The reply was that there were no rooms on the same floor. Later, because the smell of one room was really strong, another room was changed. 3. The hotel has no sense of responsibility. Because the corridor is dark and the signage is unreasonable, when I left the hotel, my head hit the sharp sign, and blood was left on the two holes in my head. The hotel manager said that our hotel has absolutely no responsibility. Later, they claimed to be caring, but in the end they just called a car to the hospital and asked us, unfamiliar foreign tourists, to go to the hospital on our own, and then ignored her. When I returned to the hotel, I discovered that there was actually a potted plant placed under the sign (since the setting is reasonable and there is no responsibility, why bother?). This pleasant trip to Shenyang ended hastily. Shenyang left me with a swollen and sore head and a burning mood.

The room is old, the hygiene is mediocre, the hot water is slow, the waiter is inattentive, the parking is not available, the third-party parking lot is available, and I can't get out the next day, the attitude is bad, and the hot water is slow. I parked the car and waited for half an hour to no avail.

There was something in the room that I don’t know was a machine or something. It was buzzing in the middle of the night. The windows were very small, and the air conditioner didn’t work. The worst thing was that there were no signs to go upstairs in the parking lot, and there were no waiters either.

The room is big, but it smells of cigarette smoke. Overall, it's okay. It's just that the hotel is old. The price in the wine cabinet is very affordable. The price/performance ratio is good. The gym opens a little late.

Transportation is convenient, with bus stops, subway stations, and tram stops downstairs. This hotel bar feels like five-star hardware and three-star operation and management. A room costing 300 yuan is very spacious, the bathroom has double basins, a large bathtub, and the super king bed is very comfortable; but the entrance on the first floor is too inconspicuous, the restaurant lobby bar is generally closed, and there are not enough types of guest room supplies. There was a family holding a wedding. They thought they were a big customer, so they were so angry that they smoked crazily in the corridor, and the waiters didn't dare to stop them. There is also a list in the guest room full of cigarettes. I hate people who want to make a fortune selling cigarettes.