To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(67)
Positive reviews(54)
Reviews with photos/video(18)
Anonymous User
King Room with Garden View
Stayed in Aug 2023
Couples
2 review
4.0/5
Very Good
Posted on Sep 9, 2023
Nice but kinda old
AHMAD
Classic King Room
Stayed in Aug 2021
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 23, 2022
Good and clean
Guest User
King Room with Garden View
Stayed in Nov 2024
Family
1 review
3.7/5
Posted on Jan 9, 2025
You can go with peace of mind. ***et is clean and comfortable. The sea is great for diving. The pool is a little cold (I went in January) the New Year's program was very good. I would like to thank the 2nd floor cleaning staff Abdullah, Kameel at the pool bar, Mahmood at the bar. The animators were also ***et successful. The food is delicious and the hotel is clean.
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Xianyutang
King Room with Garden View
Stayed in Sep 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Oct 3, 2023
I waited for a long time to check in. The scenery is very good, but as for the hotel, I couldn't find where to buy water. The food is very suitable for European and American tastes. The prices in the hotel are really high. According to the prices I spent in Cairo, You can just cut it in half. I mean taxis and massages. In Egypt, the airport is very expensive. If you can buy it outside, don’t buy it here. For example, 500ml of chestnut water can be bought by Egyptians in small shops outside for only 3 In Egyptian pounds, the price for foreigners at the airport hotel is 30-50 Egyptian pounds. If you buy it in a small store outside, foreigners may sell it for about 10 Egyptian pounds.
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Guest User
Classic King Room
Stayed in Jul 2023
Solo travelers
28 review
5.0/5
Outstanding
Posted on Aug 23, 2023
I think this hotel is absolutely amazing, especially the beach of this hotel is really good, plus I think the breakfast of this hotel is very good in so many hotels I go to
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Kaikaichepiaoderenmingong
Classic King Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 28, 2023
Room: The room is a sea view room, very beautiful, just right to watch the sunrise, which is why I choose to live here.
Environment: There is no business going out here. If you don’t order three meals, you can only go to the restaurant to pay for yourself.
Travel: If you need to travel, you can book a rental or hotel official car here, but the price is very expensive. There is no Uber in Sharm El Sheikh, and the travel fee is very expensive.
Beach: There are fewer people on the beach here, and the corals are not as beautiful as those in places with diving shops. We went to the diving shop to experience it. There are a lot of people there, and it is very lively. The restaurants outside are also very convenient, and the price is reasonable. Cheap.
Hygiene: The next day the waiter made us a bath towel and liked it very much. However, there is a pimple under the quilt. I don’t feel very comfortable. I’m more picky. In addition, there is a small blanket in the middle of the quilt. It is not put in a suit, but two sheets are sandwiched. When I fell asleep, the quilt core ran away , Let me cover empty, sleep very cold. Sanitation is in place.
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6/7
Onur Rasim
Classic King Room
Stayed in Mar 2023
Couples
1 review
4.5/5
Great
Posted on May 2, 2023
The hotel is nice in general. The view and the location is like a heavenly place,,, The food is ok, it could be better. Hotel staff behaved with a smile and interest. If we look at Sharm in general, people have problems, Taxi, shopping are very problematic, we will come again 🙏
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Xia li 00
Classic Twin Room
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 15, 2023
I like the atmosphere of the hotel. I've stayed here twice. The beach, the restaurant, and the small bar are all very good. The location is quite convenient. It's 20 minutes from the airport
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Guest User
Classic Twin Room
Stayed in Sep 2022
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 9, 2022
There are beaches along the coast for snorkeling, cost-effective, but the people who rent a car are very, very, very poor
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Guest User
Classic Twin Room
Stayed in Dec 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 23, 2023
Beautiful, the service staff is very attentive
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Guest User
Classic King Room
Stayed in Apr 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 7, 2022
Environment is OK, suitable for vacation
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Steve M
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 15, 2024
We stayed during late November this year for my wife's birthday. Absolutely lovely staff. Couldn't fault them. Food was really nice , would always find something to eat , breakfasts wre my favourite as chef was cooking anything with eggs, fried/scrambled I always opted for omelette . Always gave staff a small tip , and they were always looking after us. A small tip always goes far with them. Hotel is really clean , clean towels every day too. Room cleaner saw wife's birthday cards on the side in the room , next day a cake and birthday card from the hotel. A nice touch. Would definitely recommend this hotel , a great memory made here.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Muhammed Hassen Guest Services
A I
Stayed in Nov 2024
Couples
3.0/5
Posted on Dec 12, 2024
Good hotel but not the best, location is a little far from nama bay, beach had lots of stones, not too safe for kids,room is spacious and Mohammed from roomservice was amazing always helpful, food is average, restaurant staff is amazing especially Ahmed Reyad and Viola they make me and my husband feel great everytime we see them and they're alway smiling, Sama the receptionist is amazing did everything to make us comfortable, massage was OK Asma did a great relaxing massage but the spa was awful jacuzzi was cold and expensive, Wanees is such a great bartender at the pool area, Ibram from the Italian restaurant was great, Ibrahim the lifeguard at the pool area was great too and finally Bella from the animation team was amazing always smiling and helpful.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Muhammed Hassen Guest Services
Melanie W
Stayed in Nov 2024
Couples
3.0/5
Posted on Dec 8, 2024
This is an update to my previous review which has been deleted. Basically we had to complain about the staff in the dining area, we had to ask three times for cutlery, which covers in a plastic bag! We had other issues too but to be fair the hotel and all the managers spoke to us and it was sorted. However, a couple of hygiene matters really need to be sorted out.... The bar staff, both at the beach, pool and lobby, put lemon in your drink with their hands when surely they ought to be using tongs. I appreciate they seem to be training bar staff but to be asked about 3 or 4 times what we wanted, it's as if they are not listening. The rooms were large and spacious and very clean. Thank you to our cleaner who was allocated the 5th floor rooms. The balconies are massive and all look out to the beautiful sea views. The food was quite good, we found something every meal time. The Italian restaurant was good. The beach and pool area is very clean. The sunbeds on the beach could do with being refurbished as a few of them were broken and had seen better days. Many of the beach bar/eateries had not been used for years and some of the photos on the EasyJet website are well out of date! You can get in the sea via a walkway, which is a must. Wonderful to do swimming or snorkeling. Big thank you to Violet, the lovely lady greeting us as we went into the restaurant. Thanks to Kameel for looking after us. To the lovely towel man on the beach, funny and happy chap. Big clean beach towels every day. I don't think we would come back to this hotel again as it wasn't for us. Merry Christmas and the decorations look lovely.
Response from Property: Dear Guests, Greetings from the Sheraton Sharm Hotel. According to your comments, It appears that we did not manage to meet your expectations for which I apologize on behalf of the entire team here at the Sheraton Sharm, & promise to give more care for the issues you raised. Dear guests, we apologize for the inconvenience during your stay at our hotel. Please be assured that we take your comments very seriously and have taken appropriate steps without delay to ensure you and all our guests have a pleasant and safe stay. Natalia Plominska Hotel Guest Relations Supervisor
Philip R
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 22, 2024
the hotel chauffeur collection from airport was warm and friendly, As first timers to Egypt Amr, the chauffeur, was awesome he put both myself and my wife at ease immediately. On arrival we were greeted warmly and were brought to our room in no time. The housekeeper Elsayed had prepared the room beautifully. His team were attentive with a nothing too much trouble attitude. The food was delicious and room service excellent. I particularly recommend the lamb dish served in the Portofino restaurant. Ibram and his team were friendly and created an excellent ambiance. Whilst perhaps the rooms are a little tired, it was not an issue as the housekeeping is first class and the whole resort including the beach is kept spotlessly clean.
Response from Property: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about Sheraton Sharm Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Natalia Plominska Guest Relations Supervisor