Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.8
Service9.2
Cleanliness8.8
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All reviews(97)
Positive reviews(94)
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Negative reviews(3)
占士区
Parent-child Suite
Stayed in Feb 2024
Family
8 review
9.0/10
Great
Posted on Apr 16, 2024
Locaton is good
Room is large enough
Breadfast is just so so, better than not eat
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,關於早餐我們會改進。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Jessielollol
Deluxe Double Room
Stayed in Sep 2024
Business traveler
14 review
9.5/10
Amazing
Posted on Oct 17, 2024
spacious and clean !
Response from Property: 尊敬的賓客:您好!感謝您對蘭馨各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Ram-BSL
Superior Room (2 Beds)
Stayed in Apr 2023
Business traveler
7 review
8.0/10
Very Good
Posted on Jun 6, 2023
Very nice n clean
Response from Property: 尊敬的賓客:您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Guest User
Deluxe Double Room
Stayed in Jan 2024
Other
2 review
2.0/10
Posted on Feb 16, 2024
This is my first time to write a review and I don’t know if it can help you. I drove for a long time to the hotel and wanted to drink some water. The front desk said there was no hot water. The front desk staff said they brought water from home to the hotel to drink. It was ridiculous**. I wanted to add a quilt, but I said it was not available, but when I went to the room and asked the room service staff, I got the quilt. I don’t know what the black dots were on the sheets. The scary thing was that the white pillow core turned into yellow spots. It was disgusting. Let’s talk about breakfast. It's really hard to describe
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your help and review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and will definitely help us improve our quality! We look forward to your continued concern and visit again. Let us express our gratitude and respect to you with better service and quality...! Congratulations to Shangqi!
Chifanhenman
Superior Room (2 Beds)
Stayed in Mar 2024
Business traveler
110 review
10/10
Outstanding
Posted on May 5, 2024
The environment and facilities are very good, and there are some restaurants around the hotel.
Service needs to be improved!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing our hotel, and thank you very much for your valuable opinions. We will strengthen the service awareness training of our employees. We are very sorry for wasting your precious time. We apologize for your understanding and look forward to your visit again. We Will provide you with better service!
Anonymous User
Superior Room (2 Beds)
Stayed in Dec 2023
Family
2 review
10/10
Outstanding
Posted on Jan 29, 2024
The feeling of staying is quite good.
If I go to Shangyu again, I will still stay there!
Although it is marked with four stars, it feels like it is five stars.
Enjoy the elegant environment.
Easy to park and convenient to travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
hjdzb
Superior Room (2 Beds)
Stayed in Oct 2023
Business traveler
13 review
9.0/10
Great
Posted on Jan 25, 2024
The hotel has a great location! There is free parking! There are restaurants and supermarkets nearby, and the breakfast variety is very good, which is very good for people on business trips! Very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
Anonymous User
Superior Room (2 Beds)
Stayed in Mar 2023
Business traveler
13 review
9.0/10
Great
Posted on Apr 13, 2023
The room is clean and the service attitude is good, but there are not many kinds of breakfast and the filling speed is a bit slow
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will improve the breakfast. We look forward to your coming again to review our progress, and wish you a happy day!
Anonymous User
Parent-child Suite
Stayed in Jan 2024
Family
9 review
2.0/10
Posted on May 2, 2024
Not ideal, the environment is not as good as the picture