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Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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Negative reviews(3)
Anonymous User
Deluxe Sea-View Duplex Suite With Two Bedrooms And One Living Room (Nespresso Machine | Wine Glasses)
Stayed in Jan 2024
Family
1.0/5
Posted on Feb 15, 2024
The hotel costs 1,132 yuan per night. We were informed before booking that we were traveling as a family of five, with a one and a half year old baby, my husband, my parents, and me. However, when we checked in, we found that the room was not in good condition. As for the quilt, we have communicated many times that we need to add a quilt if there is a baby. Because the baby sleeps in all directions, three people cannot cover the quilt with one quilt. The hotel directly refused to add a quilt and sent over a pillow and a small blanket saying that this can be used to cover the baby. , it is obvious that the hotel owner is too young to be a parent. It is so thin and small, can it be covered? I really didn’t consider families traveling with babies at all, so I contacted Ctrip’s housekeeper and after many communications, the hotel sent me a quilt. This was originally a very simple and normal request. Families with children would be given an extra quilt, but they had to go back and forth on this issue more than a dozen times. It’s Chinese New Year, it’s the fourth day of the ***** New Year, you are making me so upset! There are many hotels nearby that cost a few hundred yuan. I was worried that my parents would not be able to live well, so I spent more money to stay in a more expensive hotel. I never expected that it would be worse than a hotel with a few hundred yuan. . . . This 1132 yuan is not worth it and I will never come back again.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that you did not have a pleasant experience at our hotel. We value every guest's feedback and will investigate it in depth. Your opinions and suggestions are very important to us, and we will improve our services and facilities in the coming time to create a better stay experience for you. Thank you for your feedback and we look forward to your visit again.
Anonymous User
Private Sea-View Duplex Suite With Two Bedrooms And One Living Room
Stayed in Jan 2024
Other
2 review
4.2/5
Very Good
Posted on Feb 15, 2024
Is it okay for three people to need three quilts?
In particular, this two-bedroom apartment says it can accommodate 4 people. Isn’t it appropriate to prepare four quilts? There are only two quilts anyway.
Everything else is very good, except that the supplies are prepared for two people, and there are only two toothbrushes. What about the two-bedroom and one-living room that was agreed upon for four people?
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. Two quilts are provided as standard for two beds. Dental kits are provided for four people. They are placed behind the mirror. If they are not enough, you can call the front desk to send more.
Anonymous User
Private Duplex 180° Sea View Double Bed Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2024
1. The hotel is in a good location and the decoration is great. It’s my favorite style. I love it [witty]
2. The staff are very polite and heart-warming❤️In addition to tea sets and tea leaves, the room also has ear-hanging coffee ~ There is also a light aroma in the room, comfortable ~ There is also a sea view, I will book it next time
3. The room is nice, clean, and the service attitude is very good👍🏻I booked it for the sea view, and I was not disappointed.
4. The room environment is very good, the bedding is soft and comfortable, I slept well, and the sea view shocked me in the morning [laughing]
Original TextTranslated by Google
Response from Property: Looking forward to your next visit. Thank you.