Vienna san hao Hotel (Shantou High-speed Railway Station) Reviews

When we booked, trip.com showed the walking distance to shantou railway station as 6-7min walk. However when we were there, we realised its impossible to walk! You need to take a didi to the railway station. Staff told us to take didi. It cost rmb10. Apart from location, everything else was good! Loved the clean and huge rooms! Staff allowed early check-in and were extremely polite! Vienna never fails to disappoint. Trip.com should update the maps and information about the hotel so that customers can make more informed choices before choosing.

The high speed railway station has moved and is no longer beside the hotel. This information was not available when we booked the hotel. However the concierge quickly made up for it by booking a free shuttle for us ! Good job! By the way the restaurant is also closed and only breakfast is served at the hotel. This was also not updated at the time of booking.

it is very easy to find

Very helpful and friendly front desk.

Because of to catch the train early morning, so choose this hotel. Room big and clean. But the hotel a bit old and at main hall, ceiling paint drop.

Nice clean hotel Just near to Shantou train station

Very old hotel but seem they renovating and upgrade now

The front desk staff is enthusiastic, attentive and can provide help within their ability. The hotel is close to the airport and can provide free service to the airport, which is worth a thumbs up!

The lobby is very grand. I booked a twin room. The room was very large, spacious, clean and sanitary. The breakfast was rich, with Chinese and Western vegetables and fruits. The service was very good. The hotel provides pick-up and drop-off service, which needs to be booked in advance during the service period.

The room is clean and tidy, and the stay is comfortable. It is exactly the same as described on Ctrip. The service is standardized every day. The front desk service attitude is very good. There is also free pick-up at the station. The bathroom hardware facilities are also very good. The hotel is very close to Shantou Station, about 14 minutes walk.

It was my first time staying at Vienna Hotel. I felt it was pretty good. The room was simply decorated and clean, and the facilities were complete. The air conditioning and heating were good, but the noise was a bit loud, but it was acceptable. This time I want to talk about the location of the hotel. The new Shantou Station was opened in September last year. Until now, it only marked the straight-line distance from the hotel to the railway station. That was in the past. Now it is a long way to walk. The hotel does not have an address, only the hotel name. It is not very convenient to eat around and take the bus. The hotel's service awareness needs to be improved.

The room is nice, the stay is very comfortable, the environment is also good, and it has always been well received. The cleaning is good, the water pressure is also good, and the shower is very comfortable. I will come again next time

This is my experience staying at Vienna Sanhao Hotel: Room quality: The 18-square-meter standard room is well-decorated and has a reasonable space planning. It adopts a modern and simple style, giving people a warm and comfortable feeling as a whole. The quality of the bedding should be mentioned in particular. The Simmons mattress is moderately soft and hard, the bedding is clean and soft, and the sleeping experience is very good. Bathroom facilities: The independent bathroom is reasonably designed and has sufficient hot water supply 24 hours a day. The toiletries are well-known brands with reliable quality. The shower water pressure is sufficient and I enjoy the shower process very much. Convenience facilities: The room is equipped with a 42-inch smart TV, split air conditioner, electric kettle and other facilities. Wi-Fi covers the whole room, and the network speed is stable and smooth. There is a writing desk in each room for convenient office work. Service attitude: The front desk staff is professional and enthusiastic, and the check-in and check-out procedures are handled quickly. The room cleaning is serious and careful, and it can be seen that they are very attentive to the details of the service. If you encounter any problems, the service staff can solve them in time. High cost performance: The price of about 300 yuan is very cost-effective considering the room quality and service level. It is an ideal choice for business trips. It is recommended to book in advance, as rooms are in short supply on weekends and holidays.

Except that the room type I booked this time has no window, there is nothing wrong with it. The room is clean and tidy, and the service staff is polite. I checked out a little late, but the front desk gave me an extension of half an hour, which is good! ps. The old station room near Shantou Station is no longer arranged to enter the station. I didn't know this before, so you need to reserve more time to catch the train.