Xinhua Hotel

Xinhua Hotel Reviews

Xinhua Hotel

No.141 Waima Road, Jinping District, Shantou, Guangdong, 515021, ChinaSee Hotel Details
Xinhua Hotel
Xinhua HotelXinhua HotelXinhua Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
2545 review
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(2545)
Positive reviews(2515)
Reviews with photos/video(533)
Convenient location(651)
Easy to get around(244)
Convenient parking(208)
Friendly front desk staff(169)
Close to scenic area(166)
Tasty food(127)
Well decorated(43)
Nice toiletries(22)
Negative reviews(30)
JN Tham
Business Room (2 Beds)
Stayed in Mar 2025
Traveling with friends
6 review
9.5/10
Amazing
Posted on Apr 30, 2025
Nice location, simple but good enough breakfast too. Definitely a good choice away from the crowd but still walkable to food streets.
Response from Property: Dear guest, thank you very much for your support to our hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. We look forward to your next visit!
Fhong
Deluxe Double Room
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on Apr 24, 2025
Had to ask to change room due to strong  smoke smell in the 1st room. However service staff was very accommodating and allocated another room immediately. Everything ok but breakfast should  have  more choices. Room price a bit pricey .
Response from Property: 親愛滴客官您好,小新非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Business Room (2 Beds)
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on Apr 17, 2025
All staffs are very friendly, Especially Mr ALBUS ( Zheng ) was very helpful. He assists me to book high speed train tickets. Thanks a lot.
Response from Property: 親愛滴客官您好,小新非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,感謝客官您能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Business Double Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 3, 2025
Everything is perfect especially the location is very central. Certainly is good value to visit here
Response from Property: 尊敬的賓客:您好!感謝您選擇新華酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的汕頭之旅變得輕鬆愉快順心,期待您的再次光臨,感受小新不一樣的風采。祝:一切順利
Mai Ling
Business Double Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 22, 2025
Very good customer service, clean and comfortable.Rooms are a little small
Response from Property: 尊敬的賓客:您好!感謝您選擇新華酒店,我們很高興您在酒店有一段愉快的入住經歷,感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Guest User
Deluxe Suite
Stayed in Jan 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Mar 1, 2025
Hotel upgrade my from deluxe suit room to business suit room without asking. Very helpful and friendly service .
Response from Property: 親愛貴客您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Ling
Business Room (2 Beds)
Stayed in Jun 2024
Family
4 review
9.0/10
Great
Posted on Jul 17, 2024
The location is strategic. Walking distance to local attractions and many eateries available nearby the hotel. Breakfast is provided but not much varieties. Very friendly and well-mannered staffs. The room is small but clean. Overall the stay is satisfiable.
Response from Property: Hello dear guest, thank you very much for your support of the hotel. We are still a little disappointed that we did not receive a full 5-point rating from you. Perhaps there are still areas where the hotel did not do well. We hope that you can point out our shortcomings when you come next time, and we will strive to do better. We provide attentive service so that every guest who comes to the hotel can feel the warmth of home. We hope our service can bring you more surprises and emotions. Looking forward to your next visit!
Mang Meng
Business Double Room
Stayed in Nov 2024
Couple
23 review
10/10
Outstanding
Posted on Jan 16, 2025
Nice hotel had a pleasant stay here. Clean and staff are friendly and helpful. Many eateries around hotel.
Response from Property: 尊敬的賓客:您好!小新非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Bk64
Business Double Room
Stayed in Apr 2024
Couple
72 review
9.0/10
Great
Posted on May 28, 2024
This is a small hotel so service and amenities are a bit limited but given the price and location, it is still value for money. The hotel does provide two maps one showing surrounding interest in Shantou city and the other one the surrounding areas. The People's park and ferry terminal are just 10 minutes walk away.
Response from Property: Thank you for staying at our hotel. Although our hotel is not large, we will provide you with warm and satisfactory service. Hope next time you come to Shantou, we have the opportunity to meet you again!
Chayue
Business Double Room
Stayed in Oct 2024
Traveling with friends
10 review
8.0/10
Very Good
Posted on Dec 19, 2024
Location is good. Near walking streets where food is easily available. Nearby are temples and a church. Roads names are in English and Chinese. Used google to navigate.👍🎀🎀 would stay again. Not an expensive area.
Response from Property: Dear customer, We greatly appreciate your support for the hotel. We are still a little disappointed that we did not receive a full 5-point rating from you. Perhaps there are still areas where the hotel did not do well. We hope that you can point out our shortcomings when you come next time, and we will strive to do better. We provide attentive service so that every guest who comes to the hotel can feel the warmth of home. We hope our service can bring you more surprises and emotions. Looking forward to your next visit!
Guest User
Business Double Room
Stayed in Mar 2024
Business traveler
49 review
7.5/10
Posted on Apr 13, 2024
Good hotel. Close to the old city! Clean room. Asked a non smoking room. But there was a lot of smoke unfortunately.
Response from Property: First of all, thank you for choosing our hotel. It is our pleasure to have you stay with us! However, we are sorry for any inconvenience caused during your stay. If you have any problems during your stay, please let us know as soon as possible, and we will provide you with the most satisfactory solution. We also look forward to seeing you again and providing you with better service!
Guest User
Business Room (2 Beds)
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 14, 2025
Good location, near xiao gong yuan.
Response from Property: 親愛貴客您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Vincentlimbb
Deluxe Double Room
Stayed in May 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Jun 8, 2024
Location of hotel is very convenient, walking distance to the little park. Front desk staffs are helpful and friendly. Even got an upgrade of room as is not peak season. Room is clean, bed comfortable and toilet with all amenities. Will definitely go back again when I visit ShanTou
Response from Property: Thank you very much for choosing to stay at our hotel, and we are also happy to serve you! It is our greatest honor for you to be satisfied with our service, and we look forward to seeing you again!
Carol Autumn
Business Double Room
Stayed in Nov 2023
Family
28 review
9.5/10
Amazing
Posted on Dec 5, 2023
- Not many choices for breakfast. - location is not far from the attraction. - The room is a bit dark.
Response from Property: Dear Guest Officer, Xiaoxin is very grateful for your support for the hotel. We are still a little disappointed because we did not get your full 5-point praise. Thank you Guest Officer for pointing out our shortcomings to us. We will try our best to do it. Even better, our attentive service makes every customer who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and touches, and we look forward to your next visit!
Guest User
Business Double Room
Stayed in Apr 2024
Couple
8 review
8.0/10
Very Good
Posted on May 14, 2024
All were good. As for the buffet breakfast, can improve further by having different spread instead of serving the same dishes daily.
Response from Property: Dear customer, hello. Thank you very much for your support to the hotel, Xiaoxin. We did not receive your full 5 points of praise, and we are still a bit disappointed. Thank you for pointing out our shortcomings, and we will strive to do better. We provide attentive service so that every customer who comes to the hotel can feel the warmth of home. We hope our service can bring you more surprises and emotions, and look forward to your next visit!