Jinxin Huayuan Hotel

Jinxin Huayuan Hotel Reviews

Jinxin Huayuan Hotel

Middle Section of Honghe Road, Chaoyang District, Shantou, Guangdong, 515159, ChinaView Hotel Details
Jinxin Huayuan Hotel
Jinxin Huayuan HotelJinxin Huayuan HotelJinxin Huayuan Hotel
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Jinxin Huayuan Hotel Guest Reviews

4.8/5
Excellent
747 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(747)
Positive reviews(734)
Reviews with photos/video(63)
Classy environment(48)
Large rooms(28)
Delicious breakfast(24)
Well decorated(20)
Friendly front desk staff(20)
Convenient parking(19)
Average sound insulation(14)
Stayed multiple times(8)
Negative reviews(13)
Chloepua
Boutique Queen Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Hotel size is comfortable, newly renovated so its clean 👍🏻
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anh-Bao
Business Suite
Stayed in Jul 2023
Solo travelers
18 review
4.7/5
Amazing
Posted on Aug 31, 2023
The grand hotel is located in the city of Chaoyang - a small industrial city - possibly best known for it’s production of undergarment. Chaoyang is approximately 39-45 minutes (by car) away from Shantou city center. The hotel has recently been elaborately renovated which explains why it - for the most part - looks like it was just recently built and opened. Older reviews are therefor inaccurate. I visited a friend in the city and during my stay I enjoyed the comfort of one of the hotel’s two-room business suites. Both rooms (living room and bed room) can be separated by a proper door. The bedroom has its own nice big bathroom with a toilet, huge shower and sink. In the hallway (before the living room) there is a restroom with its very own toilet and sink. This is very practical if you plan to receive guests in your business suite - because they won’t have to walk through your bedroom in order to use the toilet. I never had a business suite before but when I saw the price and the pictures I suspected it could be an amazing deal - and it absolutely was. I would love to stay at this hotel again. The hotel has a small restaurant that offers a good Chinese breakfast. A spa and karaoke-bar are located inside the hotel. In my business suite I I never noticed the bar. No noise. I was going to visit the the spa but it was closed due to renovation.
Response from Property: 尊敬的賓客: 您好!感謝您的光臨,也真誠的謝謝您對我們的喜愛和認可,得到您的讚許我們深感榮幸, 同時也使我們更有動力繼續前行, 希望能有更多為您服務的機會!祝您生活愉快!
Guest User
Boutique Queen Room
Stayed in Jun 2023
Business travelers
19 review
3.2/5
Posted on Jul 20, 2023
A/C wasn’t working, windows broken, Smelly entrance No coffee and no milk available, no fork and spoon Foreign people may find hard with breakfast
Response from Property: 尊敬的賓客:感謝您下榻金新花園酒店,很抱歉此次入住未能給您帶來良好的體驗,同時也非常感謝您對我們提出的寶貴意見,我們會積極溝通並改善,希望日後可以為您提供更滿意的服務,祝您生活愉快!
Anonymous User
Boutique Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 2, 2024
I often come here for business trips. The front desk service is very good and Xiaohe is very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your favorable review! We are committed to providing customers with a satisfactory, comfortable and convenient living environment. Your satisfaction is our pursuit! We sincerely look forward to your visit again and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in Jan 2024
Family
7 review
4.7/5
Amazing
Posted on Feb 21, 2024
I arrived too early and hadn't reserved a room yet. After waiting for a while, the guy at the front desk offered us a free upgrade to a superior room. I was very touched. Thanks bro. It’s really impossible to take a taxi to Chaoyang High-speed Railway Station during the Spring Festival.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your presence, and sincerely thank you for your recognition of us. We are deeply honored to receive your praise. We hope to have more opportunities to serve you! I wish you a happy life!
Guest User
Elegant 2-bed Room
Stayed in Jan 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 15, 2024
Apart from being far away from the scenic spots, there is nothing wrong with Treasure Hotel. It is suitable for those who want to stay on their own. It is very cost-effective during the Spring Festival.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your favorable review! We are committed to providing customers with a satisfactory, comfortable and convenient living environment. Your satisfaction is our pursuit! We sincerely look forward to your visit again and wish you a happy life!
Guest User
Business Suite
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2024
2. Room No. 1011 stayed in from 10th to 12th. The room was large, a suite, and very clean. However, the breakfast was a bit lacking. Maybe it was the Spring Festival and there were few people working. When we went there at 8:30, there was no breakfast. , there is only one window with noodles and rice noodles, but due to the large number of people, only one person prepared the meal, which caused the waiting time to be a bit long. I reported the situation to the front desk and the breakfast fee was waived when checking out (our original room did not have it) Breakfast included), the overall hotel experience was pretty good👍!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming! Our hotel advocates "careful service to every customer" and is committed to providing customers with a more satisfactory and comfortable rest environment. The hotel's buffet breakfast has dozens of varieties for guests to choose from, and we are constantly improving and enriching the breakfast varieties. Your opinions are very important to us. We will send more service personnel and prepare sufficient breakfast portions during holidays. I hope to provide you with more satisfactory service next time. I wish you a happy life and a smile!
Guest User
Boutique Queen Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Your hotel has very good facilities. The rooms are large and bright. The breakfast is very rich. Ms. Yang at the front desk has a very good service attitude. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your favorable review! We are committed to providing customers with a satisfactory, comfortable and convenient living environment. Your satisfaction is our pursuit! We sincerely look forward to your visit again and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
This is a very comfortable hotel. The WiFi is very fast and the work is very convenient. It is really good value for money. I will definitely come back next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your favorable review! We are committed to providing customers with a satisfactory, comfortable and convenient living environment. Your satisfaction is our pursuit! We sincerely look forward to your visit again and wish you a happy life!
Guest User
Business Suite
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The room is very good ,The service was excellent
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your presence, and sincerely thank you for your recognition of us. We are deeply honored to receive your praise. We hope to have more opportunities to serve you! I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Sep 2023
Business travelers
1 review
2.2/5
Posted on Oct 27, 2023
Construction started at 8:40 in the morning. I really don’t know what the hotel management is thinking... Some people are still resting.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for staying at Jinxin Garden Hotel. We are sorry that this stay could not bring you a better experience. The hotel attaches great importance to your opinions and will make rectifications immediately. The decoration of individual floors has come to an end. We will The slightly noisy decoration work is scheduled to be carried out in the afternoon, and we try our best to create a good sleeping environment for guests. Thank you again for your valuable opinions. We hope to provide you with more satisfactory services next time. I wish you a happy life and a smile!
Wangkeㄤ
Boutique Queen Room
Stayed in Jul 2023
Family
2 review
2.0/5
Posted on Aug 17, 2023
Noisy, two words, too noisy. The first time I stayed there, it was not as noisy as this time. The second time I stayed, it was like sleeping on the road. It was too noisy and the soundproofing environment was so bad! The key point is that the room is not clean either. The countertop and bedside are all dusty. There are also marks on the sheets and pillowcases. I don't know if it's because it's not clean or if it's not cleaned properly.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Jinxin Garden Hotel. We are sorry that this stay could not bring you a better experience. We will try our best to focus on the decoration of individual floors of the hotel during the day when it does not disturb guests, and it will be completed soon. It will be completed; we strictly follow the hygiene standards for guest room sanitation. If there are any deficiencies, we will strengthen investigation and punishment. Thank you for your valuable opinions. We will actively improve and hope to provide you with more satisfactory services in the future. I wish you the best. You live a happy life and always smile!
Wangkeㄤ
Boutique Queen Room
Stayed in Jun 2023
Couples
2 review
3.5/5
Posted on Jul 12, 2023
The newly renovated hotel has very good environment and services. The only thing is that the soundproofing is not very good. There is a bar and KTV on the 4th floor. You can hear it even if you live on the 11th floor. Because I was pregnant and had a bad rest, I communicated with the front desk and changed it to a slightly soundproofed one. Better rooms, the hotel's service quality is very positive
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Jinxin Garden Hotel. We are sorry that your stay did not bring you a good experience. We also thank you very much for your valuable opinions. We will actively communicate and improve, and hope that we can serve you better in the future. You provide more satisfactory services and wish you a happy life!
Guest User
Business 2-bed Room
Stayed in Mar 2023
Family
46 review
2.5/5
Posted on May 2, 2023
A relatively old hotel that has been renovated and renovated later. It covers a relatively large area. The hotel lobby is relatively good here, but there is a decoration smell when you enter the room. At a glance, there are a lot of dust and other dirty things near the bedside, and the shower water flow is very strong. I’m so small that I can’t wash my hair~
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Jinxin Garden Hotel. We are sorry that this stay did not bring you a good experience. We also thank you very much for your valuable opinions. We will actively communicate and improve. We hope that we can do the same next time. Provide you with more satisfactory services and wish you a happy life!
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Oct 13, 2024
酒店設施齊全,環境衞生非常好!房間整潔乾淨衞生。酒店的服務人員非常有禮貌,早餐的菜品豐富多樣化,用餐環境不錯,是商務出行,家庭自家遊的首選住宿地!
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!