NH Amsterdam Schiphol Airport Reviews

Response from Property: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand this issue with the room, and probably what happened is that housekeeping service tried to enter in order to clean the room. We always strive for the highest standards. However, every room's door is provided with a lock that can be used in this cases by the guest, and also a ''Do not disturb'' sign is up to your disposal if needed. If you ever come back to our area, we would like to provide you a better room and, thereby, a better experience. Thank you very much for choosing NH Amsterdam Schiphol Airport! Kind regards, Delia | Duty management

Response from Property: Dear guest, Thank you for your review regarding your stay at NH Amsterdam Schiphol Airport! I am happy to read that you appreciated our shuttle services, and were fond of our spacious and clean rooms. I am however sorry for the unfriendliness of some of the staff members, as this should not be happening. I will discuss this matter with my colleagues, so we can prevent this issue from happening again in the future. I want to apoligize for the inconveniences caused by the pillows as well. I took notice of the issue and will promptly discuss it with housekeeping. Your input is valuable, and we'll use it to improve our services. We hope to welcome you back for an even more comfortable stay in the future. Kind regards, Tessa | Duty Management

Response from Property: Dear guest, thank you for leaving your wonderful review in regards to your stay in NH Amsterdam Schiphol Airport! We are delighted to read that you enjoyed the overall stay in our hotel and appreciated the free upgraded room. It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future! Kind regards, Tessa | Duty Management

Response from Property: Dear guest,thank you for your wonderful review and ratings.We greatly appreciate your feedback and we will make sure to share this with our team as this will motivate us to give the best service. We are looking forward to welcome you again at NH Amsterdam Schiphol Airport.Kind regards,Simeon MeijerDuty Manager

Response from Property: Dear Guest User,Thank you for sharing your feedback about your stay in NH Amsterdam Schiphol Airport. We’re thrilled to hear you had such a pleasant stay and appreciated our friendly and professional service. It’s wonderful to know our team ensured your room was clean and comfortable and provided efficient assistance throughout your visit. Thank you again, and we look forward to welcoming you back soon.Kind regards,Floor | Duty Management

Response from Property: Dear guest, thank you for having stayed with us at NH Schiphol Airport and for sharing your comments with us. I am sorry to hear there were some issues with your booking, however it is nice to hear that our colleagues were able to fix the error. We strive to provide exceptional service and ensure that all our guests have a memorable and enjoyable stay, and I’m thrilled that we were able to meet your expectations. It was a pleasure welcoming you as our guest and I look forward to do so again in the nearby future! Kind regards, Yanick Schouwe| Duty Management

Response from Property: Dear guest,We apologize for the inconveniences you experienced during your stay in NH Amsterdam Schiphol Airport. We understand how exhausting a long delayed flight can be, and we deeply regret the fact that your stay did not meet your expectations. We always strive for the highest quality standards. Our technical team will certainly investigate the issue regarding the room and noise thoroughly to ensure it does not happen again. If you are considering staying with us again in the future, please contact us so we can ensure your next stay will be much more enjoyable. Kind regards, Delia | Duty Management

Response from Property: Dear guest,Thank you for taking the time to share your experience at NH Amsterdam Schiphol Airport. We appreciate your honesty and are sorry to hear that aspects of the room did not meet your expectations. Your feedback about the stains and outdated elements has been noted, and we are working on enhancements to improve guest satisfaction. We hope you’ll give us another chance to provide a more comfortable stay in the future.Kind regards,Liam | Duty Management

Response from Property: Dear guest,thank you for sharing your feedback regarding your stay.We are pleased to read that you enjoyed our convenient shuttle service and our friendly staff.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager

Response from Property: Dear guest,thank you for your kind words, we are really happy to read that you enjoyed your breakfast during your stay and appreciated our staff's hospitality.We will make sure to share your feedback with our teams.Looking forward to welcome you again in out hotel.Kind regards,Simeon MeijerDuty Manager

Response from Property: Dear guest,thank you for taking the time to review your stay with us.We are pleased to read that you enjoyed the cleanliness of the hotel and a good breakfast in the morning.The hotel works with flexible rates, which means the rates can be different per day and season.We are looking forward to welcome you again in our hotel.Kind regards,Simeon MeijerDuty Manager

Response from Property: Dear Ana, thank you for choosing to stay with us at NH Schiphol Airport. I am delighted to hear that your overall stay with us was a positive one. And especially that you were satisfied with the shuttle service we offer. I do hope to be able to welcome you back again in the future, and if you need any help or information please do not hesitate to contact us. Kind regards, Yanick Schouwe | Duty management