Hampton by Hilton Hotels in Shantou

The hotel is very close to the high-speed train station. Getting here from the airport was convenient; I took a shuttle bus and then a taxi. The only minor inconvenience is that you often have to navigate around an elevated highway to get to other destinations. The front desk staff were very polite and provided excellent service. Since I wasn't leaving particularly early, I spoke with them and they kindly allowed me a one-hour late check-out. The room was very clean. Compared to other Hampton Inns, the breakfast wasn't particularly extensive. One suggestion I have is that all the machine-dispensed drinks were ice-cold, which made them difficult to drink. The tea and small snacks available in the lobby were a very thoughtful touch and much appreciated. 👍

The front desk service was very attentive; they even provided slippers and toothbrushes for the children upon check-in. The room was large, clean, and very comfortable. The waffles for breakfast were delicious, and the motherwort rice noodles were a first for me—quite novel! The lobby was upscale and even had a smart robot. The front desk also recommended many good restaurants nearby. Overall, it was a great experience, and I would definitely choose this place again.

I was very impressed by this hotel albeit just outside the main area of the town, a slow walk of 2 kilometres. The reception was very efficient in checking us in and allocate our room on the 10th floor. The room was large by the standards we were accustomed to in the West, whilst the bed was just right and very comfortable. The costs of our 2 night stay was incrediblely cheap with breakfast by any standard albeit Chaoyang isn't a 1st line city. The service we got was second to none, especially the night front desk lady - Suki Li and the day front desk young man - Alan Cheng. They bent over backward to help especially with my limited putonghua by conversing in Cantonese instead. They helped with taxi bookings when I could not because of I didn't have a local mobile number plus trying to use the automated vending machine which was QR coded as per norm in China. Breakfast was a mixture of oriental and western food. I was glad that the hotel has decent English breakfast tea unlike many others that we had stayed in, in additonal, the self service coffee machine can produce a decent coffee that satisfied the wife ( 2 shots of expresso plus 1 flat white or 1 Americano). The only complaint I have was that there is no milk power or fresh milk available in the room for making tea or coffee, it's one issue that the hotel management should consider in the near future. Overall, the hotel was cleaned and modern. I have no hesitation in recommend it.