Greentree Inn (Shangri-La Bus Station) Guest Reviews
8.8/10
519 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.7
Service8.9
Cleanliness8.8
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All reviews(519)
Positive reviews(483)
Reviews with photos/video(63)
Convenient location(49)
Easy to get around(36)
Convenient parking(35)
Great location(34)
Great value for money(32)
Friendly front desk staff(19)
Perfect for business trips(11)
Average sound insulation(8)
Negative reviews(36)
Jingming
Guestroom (2 Beds)
Stayed in Dec 2024
Solo travelers
15 review
10.0/10
Outstanding
Posted on Feb 8, 2025
This hotel is very clean and is located very close to the bus station. Also many stores and restaurants within walking distance.
Response from Property: 感謝您對我們酒店的支持和評價,您的評價使我們有了更大的前進動力。我們酒店全體員工也期待您的下次入住,在此酒店全體員工祝您生活愉快!“不忘初心,方得始終”,我們的成長需要您的一路支持與陪伴,扎西德勒
Kin Man Tan
Double Room
Stayed in Nov 2024
Solo travelers
15 review
10.0/10
Outstanding
Posted on Dec 22, 2024
Greentree Hotel is just across the street with provincial bus terminal. Very convenient when I arrived by bus from Lijiang. Possible to buy bus ticket to Deqen and Dali from here. Western food is just beside and local ones along the street.
Response from Property: Thank you for your support and evaluation of our hotel. Your evaluation has given us greater motivation to move forward. Our hotel staff also look forward to your next stay, and wish you a happy life! Never forget your original intention, only then can we stay true. Our growth needs your support and companionship all the way, Zhasidle
SewLin
Guestroom (2 Beds)
Stayed in Oct 2024
Couples
27 review
10.0/10
Outstanding
Posted on Nov 6, 2024
great location in front of Shangrila bus station where you can easily book bus tickets to Meili Snow Mountain or even Daochengyading!
Response from Property: thank you
pavit
Superior Double Room
Stayed in Mar 2024
Couples
8 review
9.0/10
Great
Posted on Apr 21, 2024
Best value for money. Large spacy room. Good heater
The hotel is located right in front of shangri la bus station. So if you want to catch an early bus or arrive from a late night bus. This hotel is the best choice for you.
Surrounded with food shops and supermarket
And the kind staff offered me an early check in.
For the cons, the room is filled with some cigarettes smell.
And the bathroom has some bad smell
I think they need to regrout the sanitary ware
Response from Property: Dear friend, hello! We are glad that you have chosen the Greenhouse Hotel. We greatly appreciate your recognition of the hotel, and we also attach great importance to the feedback on hotel hygiene. We have provided training to our employees on related issues. Welcome back, Zazidler!
Anonymous User
Double Room
Stayed in Dec 2023
Solo travelers
15 review
7.0/10
Posted on Jan 13, 2024
Right across the bus station, so you can sleep in and catch the 8am bus to Tiger Leaping Gorge. Large TV in the room with about 2000 free western movies, some less than 6 months old in cinemas. Extremely soft bed (American style). Other than that... This place is average for Chinese standard. The bed itself is clean, but there's mold on the walls and some are even peeping. The bathroom is divided between wet and dry areas but some stuff is falling apart. At least the hot water is scalding and plentiful, which is rare in these latitudes. Service staff is inexperienced, but then again, normal here. Far from the old town, but then again, not the fault of the hotel and I much prefer to take taxis the day before an early start than scramble to find something at 7am. Would stay again.
Response from Property: Thank you for your r review. We are deeply honored. Your satisfaction is our highest pursuit, and we will continue to provide high-quality service. We look forward to serving you again
Yunita 游
Double Room
Stayed in Aug 2023
Couples
2 review
10.0/10
Outstanding
Posted on Dec 4, 2023
Good location near the bus station, the receptionist is friendly, the room is clean but when we enter the room, its smell smoked, i don't know maybe they who just stay in there is smoking. Only this is the minus of this hotel. Beside it, everything is very good 👍👍
And It is near the fruit store. I buy orange and Apple at the store.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. If you have any questions during your stay, please communicate in time, otherwise we won’t know. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room
Stayed in Mar 2024
Travel with friends
9 review
10.0/10
Outstanding
Posted on May 4, 2024
Recommended,
The hotel got theirs own restaurant just beside.
The food was great.
Response from Property: Dear friend, hello! We are glad that you have chosen the Greenhouse Hotel. We greatly appreciate your recognition of the hotel, and we also attach great importance to the feedback on hotel hygiene. We have provided training to our employees on related issues. Welcome back, Zazidler!
Anonymous User
Business Double Room
Stayed in Apr 2024
Family
12 review
10.0/10
Outstanding
Posted on Jun 16, 2024
Staff is very helpful. Pharmacies and food shop are nearby.Good location.
Response from Property: Hello friend! Thank you for staying at the Greenhouse Hotel. It's great to have friends coming from afar. Welcome back, Zazidler!
Wangdaxiabeishuizhucele
Business Double Room
Stayed in Aug 2024
Solo travelers
32 review
8.0/10
Very Good
Posted on Oct 1, 2024
very good
Response from Property: Thank you
cathybkk
Guestroom (2 Beds)
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 26, 2025
The hotel is clean and worth the price. It is convenient to travel around.
But there may be some cigarette smell. I feel sorry for the hotel that has a no smoking sign but people don't listen.
Original TextTranslated by Google
Response from Property: Dear guests: We are glad that you and your friends have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us and welcome to visit us again!
Guest User
Double Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 25, 2025
The room is clean, the bathroom is separated into wet and dry areas, the hotel front desk is very friendly and the service is thoughtful. Parking is very convenient and the room is well soundproofed, which does not affect sleep.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope GreenTree Inn will be the warmest and most unique one in your memory! Come back to Shangri-La often, and I wish you all the best! Tashidelek
Guest User
Business Double Room
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Good service, clean and hygienic, free parking, clean lobby, very comfortable when you come in
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and supporting our hotel. Your satisfaction with the hotel's facilities and services is the driving force behind the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Guest User
Business Room (2 Beds)
Stayed in Dec 2024
Family
3 review
2.0/10
Posted on Jan 30, 2025
The room environment is terrible, much worse than the GreenTree Inn I booked elsewhere. The hot water was still warm after 10 minutes, see the pictures.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. If you have any questions during your stay, you can contact the front desk at any time, and the front desk will coordinate with relevant departments to make corrections. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Superior Double Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The room was clean and tidy, the bedding was comfortable, the sound insulation was good, and I had a good night's sleep.
The front desk service is warm and efficient, the Wi-Fi is smooth, and the price-performance ratio is very high.
The location is convenient, with many dining and shopping options nearby and convenient parking.
Thoughtful details, such as 24-hour hot water and free mineral water. The overall experience is great. It is the first choice for business trips and travel. I will come again next time! Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests: We are glad that you and your friends have spent a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us and welcome to visit us again!
Guest User
Business Double Room
Stayed in Aug 2024
Solo travelers
1 review
1.7/10
Posted on Sep 20, 2024
The room was very bad, the service was very bad, the room the front desk showed me at first was not good, so I asked her to show me another one, which I thought was OK, and the room on the 3rd floor was shown to me. When I went back to the front desk to check in, the front desk gave me a room card for the 6th floor, but I didn't notice it at the time. I was cheated by the front desk.
Original TextTranslated by Google
Response from Property: Sister, we originally went to see the room on the 6th floor. After looking at 611, you said no. We went to see the room in 618, and the room we were given was room 618. At that time, I asked you to book a superior king-size bed room. You booked a business king room, and I will give you an upgraded room type. If the service and the room were poor at that time, you should have the option not to stay there. Why did you say that this was not possible or that after you left the hotel?