Tree Space

Tree Space Reviews

Tree Space

No.3 Gubolang Road, Shangri-La, Yunnan, ChinaView Hotel Details
Tree Space
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Tree Space Guest Reviews

4.5/5
Good
77 review
Verified reviews
Location4.5
Amenities4.4
Service4.8
Cleanliness4.4
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All reviews(77)
Positive reviews(73)
Reviews with photos/video(28)
Comfortable bed(11)
Delicious breakfast(6)
Friendly front desk staff(5)
Offers pick-up/drop-offs(3)
Many amenities(3)
Easy to call taxis(2)
Well designed(1)
Negative reviews(4)
Guest User
Budget Double Bed Room With Oxygen Supply, Floor Heating And Hydrothermal Mattress
Stayed in Dec 2023
Family
4 review
3.7/5
Posted on Feb 18, 2024
Very near the main road, and few minutes' walk to the old town, shops and eateries. Very convenient. Room was cozy, clean and with good heating. Very friendly staff.
Response from Property: Dear guest, hello! Thank you very much for writing us a review in your busy schedule. It is our aim to make every guest feel comfortable and satisfied. We will work hard to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Zhaxi Delek!
Jennifer
Street-View Oxygen-Enriched Family Suite With Wall Heating, Oxygen Supply, And Hydrothermal Mattress
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2023
Two male owners very sweet and laid back. Perfect adjoining room for family of 4, with the most comfortable beds I’ve slept in since I can remember. Heated walls and beds, beautiful old and not ostentatious place with easy access to all of beautiful old town.
Response from Property: Dear guest, hello! Thank you very much for writing us a review in your busy schedule. It is our aim to make every guest feel comfortable and satisfied. We will work hard to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Zhaxi Delek!
Benedikt
Courtyard Oxygen-Enriched Triple Bed Room With Oxygen Supply, Floor Heating, And Hydrothermal Mattress
Stayed in Feb 2023
Travel with friends
15 review
4.2/5
Very Good
Posted on Mar 30, 2023
The place is located at the border of the ancient city. Therefore it’s easy to reach all places by feet or taxi and plenty of restaurants are around. Even by minus degrees you will not feel cold in the rooms and the shower water is close to steam… - breakfast was included and is a simplified Chinese breakfast. Coffee is basically not available. Cleaning could be better especially in bathroom. The place is led by young couples and they are helpful for any organization needed, even though just with translation. Overall it’s a good option in Shangri-La for which you should not plan more than one day & night visit.
Response from Property: Dear distinguished guest! Thank you for choosing Tree Space and your kindness! Thank you very much for sharing your stay experience. We will definitely make improvements to any shortcomings! I wish you a happy life, Zhaxi Delek!
Guest User
Courtyard Oxygen-Enriched Family Room With Floor Heating, Oxygen Supply, And Hydrothermal Mattress
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 21, 2024
great support
Response from Property: 尊貴的客人,您好!非常感謝您百忙中給我們寫點評,讓每一位客人住的舒服滿意是我們的宗旨,以後我們會努力做的更好!歡迎你再次入住我們酒店!祝您旅途愉快!扎西德勒!
Guest User
Street-View Oxygen-Enriched Family Suite With Wall Heating, Oxygen Supply, And Hydrothermal Mattress
Stayed in Feb 2022
Family
6 review
2.7/5
Posted on Mar 25, 2022
The owner was nice and kind, but the room wasn’t cleaned and really cold! The dog was barking the whole night. So sorry to say, but I can’t recommend that hotel.
Response from Property: Distinguished guests! We are deeply sorry for not giving you a good check-in experience! Have a nice trip!
Guest User
Budget Double Bed Room With Oxygen Supply, Floor Heating And Hydrothermal Mattress
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The boss is welcoming, the room is nice, the location is good, the room facilities are very good, the hygiene is very clean, and the service is first-class. I like it. It is really good. I recommend it to friends who go to Shangri-La. You must come to Tree Space when you come.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for writing us a review in your busy schedule. It is our aim to make every guest feel comfortable and satisfied. We will work hard to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Zhaxi Delek!
Guest User
Street-View Oxygen-Enriched Family Suite With Wall Heating, Oxygen Supply, And Hydrothermal Mattress
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The suite is very spacious, with wet and dry separation. The two rooms are each equipped with a sink and toilet, which is very suitable for families. There are also water heating and oxygen making equipment, so guests have no worries. Warm service, complete facilities, very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write us a review. It is our aim to make every guest comfortable and satisfied. We will try to do better in the future! Welcome to stay in our hotel again! Have a nice trip! Tashi Delek!
Ballchichi
Budget Double Bed Room With Oxygen Supply, Floor Heating And Hydrothermal Mattress
Stayed in Sep 2023
Couples
19 review
2.7/5
Posted on Jan 6, 2024
Due to a change in my itinerary, I arrived at Shangri-La early. I originally wanted to check into the reserved room in advance, but the hotel was very busy and was already fully booked. I found this room temporarily and the service was good. However, the room we stayed in looked down on the back alley and was not a clean one. However, the shower window and door in our room did not close tightly. After closing, there was still a 7 to 8 cm gap. I was worried about mice entering the room all night long. But putting this aside, its price/performance ratio is still acceptable.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write us a review. It is our aim to make every guest comfortable and satisfied. We will try to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Tashi Delek!
Xiaomantazhongqianjin
Budget Double Bed Room With Oxygen Supply, Floor Heating And Hydrothermal Mattress
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
He took the initiative to help carry our luggage. The room design is also very beautiful. You can see the snow-capped mountains from the patio stairs of the house. If you see you when you come in and out, you will be greeted. When you leave, you will be helped with the luggage. There is also water heating. There are heated beds and floor heating. The whole room is very warm. There is also an oxygen concentrator. It is a very good hotel🥹
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write us a review. It is our aim to make every guest comfortable and satisfied. We will try to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Tashi Delek!
Anonymous User
Courtyard Oxygen-Enriched Triple Bed Room With Oxygen Supply, Floor Heating, And Hydrothermal Mattress
Stayed in Jun 2023
Family
3 review
3.5/5
Posted on Jul 19, 2023
The front desk and public areas are no longer as clean and tidy as the promotional pictures, but are full of clutter, as shown in the picture. And no matter how many nights you stay, the room will not be cleaned every day. If our trash can is full, we have to notify the front desk before emptying it. However, we only take out the trash, and we will not clean the hair from the bathroom drain. The bed Because of the light strip, you can see a lot of dust. Then all the people in the store are very friendly and provide pick-up and delivery services. In addition, the types of breakfast restaurants we cooperate with are relatively simple, including corn, white porridge, steamed buns and steamed buns for three days. To eat rice noodles, you need to pay an additional 15 per serving, and the portion is small and not delicious.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write us a review. It is our aim to make every guest comfortable and satisfied. We will try to do better in the future! Regarding extended stay cleaning, our waiters cannot enter the customer's room privately without the customer's permission. You are welcome to stay at our hotel again! I wish you a pleasant journey! Tashi Delek!
MIYOUNG
Street-view Double Bed Room With Oxygen Supply, Wall Heating, And Hydrothermal Mattress
Stayed in Dec 2023
Family
5 review
3.7/5
Posted on Jan 13, 2024
Because it was a private lodging, service was limited. Breakfast at a nearby restaurant seems to be a good local restaurant.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for choosing Tree Space and your love! Thank you very much for sharing your stay experience. We will definitely rectify any shortcomings! Have a happy life, Tashi Delek!
Guest User
Street-View Oxygen-Enriched Twin Room With Oxygen Supply, Wall Heating, And Hydrothermal Mattress
Stayed in Jul 2023
Family
1 review
2.7/5
Posted on Aug 11, 2023
The shower room in the room is so dirty and the trash can lid is disgusting🤢
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for choosing Tree Space and your love! Due to the structure of the floor tiles in our bathroom, you can say it is old, but it is not dirty. Thank you very much for sharing your stay experience. We will definitely rectify any shortcomings! Have a happy life, Tashi Delek!
Genie2023
Courtyard Oxygen-Enriched Triple Bed Room With Oxygen Supply, Floor Heating, And Hydrothermal Mattress
Stayed in Sep 2023
Travel with friends
8 review
4.2/5
Very Good
Posted on Dec 22, 2023
The location was good and there were no inconveniences. Oh, I wasn't looking forward to breakfast, but I think it would have been better to just eat it separately.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for choosing Tree Space and your love! Thank you very much for sharing your stay experience. We will definitely rectify any shortcomings! Have a happy life, Tashi Delek!
Guest User
2-bed Room
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 22, 2023
It is very close to the center of Dukezong Ancient City and has convenient transportation. Didi taxis are available all the way to the door. Although there is snow in March, the room is very warm and the hot water is very hot. The boss is also great. The front desk staff are very friendly. You can book dinner in the restaurant. Home, food, accommodation and transportation are really convenient! I’ll stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write us a review. It is our aim to make every guest comfortable and satisfied. We will try to do better in the future! Welcome to stay in our hotel again! I wish you a pleasant journey! Tashi Delek!
Guest User
Budget Double Bed Room With Oxygen Supply, Floor Heating And Hydrothermal Mattress
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2023
The room is really comfortable, with complete facilities, floor heating, wall heating, and water heating on the bed. The bathing slippers are also very comfortable. It can be seen that the boss is very attentive. The breakfast is the most delicious breakfast I have eaten all the way from Dali to Lijiang. The Shiba Inus at the door are so cute! I will stay here again next time!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for sharing your stay experience! I wish you a happy life, Zhaxi Delek