Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)

Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch) Reviews

Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)

2502, Lunan Road, Kangqiao Town, Pudong New Area, Shanghai, ChinaView Hotel Details
Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)
Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch)
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Sushi Light Luxury Hotel (Shanghai Kangqiao Yunan Road Branch) Guest Reviews

4.7/5
Outstanding
4302 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4302)
Positive reviews(4203)
Reviews with photos/video(1177)
Friendly front desk staff(566)
Convenient parking(347)
Well decorated(122)
Close to metro(39)
Easy to call taxis(32)
Nice elevator(18)
Tasty coffee(16)
Negative reviews(99)
Trofimov
Light Luxury Business Double Bed Room
Stayed in Aug 2024
Business travelers
8 review
3.7/5
Posted on Sep 26, 2024
The hotel was quite comfy and clean, although I was given the smallest room where it's was even hard to sit on the toilet. I paid for another room which is bigger.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel comfy and clean during your stay.However, we are sorry to learn that you were initially given a smaller room that did not meet your expectations, especially with the difficulty you experienced in the toilet area. We understand how important it is for our guests to have a comfortable and spacious environment, and we apologize for any inconvenience this may have caused you.We are pleased to know that you were able to upgrade to a bigger room, which we hope provided you with the comfort and space you desired. We will definitely take your feedback into consideration and work on improving our room allocation process to ensure that our guests are satisfied with their accommodations.Thank you once again for your valuable feedback. We appreciate your understanding and hope to have the opportunity to welcome you back to our hotel in the future.Best regards,
Guest User
Light Luxury Business Double Bed Room
Stayed in Oct 2024
Other
3 review
0.5/5
Posted on Nov 20, 2024
The room type given did not match the promotional pictures. I booked a business office with a work desk, but the actual room given was small.
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Response from Property: Dear little master, hello! Thank you very much for your review. I am very sorry that I could not give you a perfect stay experience. However, my enthusiasm for you will only increase. I hope that the guest officer will give me another chance to make up for it. , Xiaosu will work hard
Round·2
Light Luxury Business Double Bed Room
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Mainly because it's cheap...it's also quite clean. The room is a little small, but that's not much to say for the price.
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Response from Property: Dear guest: Thank you very much for your positive review of our hotel! We are honored to hear that you were satisfied with the cleanliness of our rooms, the amenities and convenience of our location. We have been committed to providing guests with a clean, tidy and comfortable accommodation environment, and pay attention to the improvement and maintenance of facilities to ensure that guests can enjoy convenient and comfortable services during their stay. At the same time, the hotel is strategically located, very close to Global Harbor, and the transportation is very convenient. This is one of the reasons why our hotel is so popular among guests. Thank you again for your affirmation and support! Your satisfaction is our greatest motivation and pursuit. We look forward to your next visit and promise to continue to work hard to improve service quality and bring you a more pleasant stay experience.
Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The hotel environment is not bad, clean and tidy. There are refrigerators and microwaves. There is also a small food delivery robot. You don't have to go downstairs to get takeaways. There is a parking lot and check-out is at 2 p.m.!
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Response from Property: Dear guest, thank you very much for your high praise for our hotel! Your satisfaction is our greatest motivation. Our front desk team has always been committed to providing guests with the highest quality service. The hotel pays attention to every detail, from the cleaning of the room to the facilities, and strives to achieve perfection to create a comfortable living environment for you. Free parking facilitates your travel, and complete hot water facilities and projectors are provided to give you more convenience and enjoyment. Looking forward to your next visit, we will serve you wholeheartedly as always!
Guest User
Light Luxury Superior Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
4.8/5
Amazing
Posted on Nov 12, 2024
The lady at the front desk has a very good service attitude and speaks very gently. Free parking is available at the door. The room is clean, tidy and comfortable, with complete facilities. The projector in the room is very good. I will come here again next time! ! !
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the small hotel will be the warmest and most unique in every guest’s memory. The one! We will be more persistent for your trust. We will always stand in this city, waiting for your arrival.
Guest User
Light Luxury Superior Double Bed Room
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 8, 2024
There is a parking lot in front of the hotel. Parking is free, and they will help find a parking space. There are also security guards to help with parking. The front desk staff has a very good attitude, they are very enthusiastic and have a good attitude. They can solve problems in time when encountering them. The hotel uses a card to get on the elevator, which is safe and private, which is great. Although the room is not very big, it is very comfortable to live in. The bedding is very comfortable and the pillows are very soft when sleeping.
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Response from Property: 尊敬的賓客: 您好!非常感謝您對我們酒店的細緻評價。 酒店門口的停車場為您的出行提供了極大的便利,我們的工作人員很樂意為您幫忙找車位和協助停車,就是希望能讓您的入住更加順暢。前台服務人員也因為您的誇讚而備受鼓舞,他們會一如既往地以熱情的態度為您服務,及時解決您遇到的任何問題。 刷卡上電梯的設定確實能為您帶來安全保障和良好的私隱性,這也是我們為了提升您的入住體驗而精心考慮的。房間雖不大卻能讓您感到舒適,我們十分欣慰,舒適的床品和柔軟的枕頭能讓您在疲憊的旅途中得到充分的放鬆。 我們會繼續努力,不斷提升酒店的各項服務和設施,期待您的再次光臨。 祝您生活愉快,旅途平安!
Guest User
Light Luxury Deluxe Double Bed Room
Stayed in May 2024
Couples
3 review
0.8/5
Posted on Jun 17, 2024
Room condition: There are many mosquitoes in the room and the projector damages the overall feeling of the room. It is not very clean (I woke up the next day with allergies on my face). It is obvious that there is dust in the air. The air conditioner also shows that it is full of dust. It is recommended to clean the hotel towels and there are foreign objects on the ground. The blanket also looks very unclean. There are a lot of yellow stains on it. I don’t know if it’s oil stains or something. Front desk: We need to check out at two o'clock in the afternoon. They called us and said that their room is available until 12 o'clock. But we stayed until two o'clock. We need to pay overtime fees, but if we write a good review, we don't need to pay. exm? When I placed the order, I used the membership extension until two o'clock. Can you take a good look at the order? I even asked for a good review. Later I said that I had the rights and hung up. No interruption. Cleaning aunt: I just communicated with the front desk that we will delay for another two hours and 1 hour and 30. I just closed my eyes and the aunt knocked on the door hard and said that the cleaning sound is very loud. I said we don’t need to delay. The aunt cursed at the door and said they didn’t. Knowing that the front desk did not inform them, they could only knock on the door one by one. So your employees have information gaps with each other? Do you have to disturb customers to find out? ! The experience is huge!
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Response from Property: 尊敬的客人:我們非常感謝您的反饋,對於您在我們酒店的不愉快體驗,我們深感抱歉。您的反饋為我們提供了重要的改進方向,我們對此非常重視。關於您提到的房間蚊子多、投影儀有損、房間不乾淨、過敏等問題,我們深感遺憾。我們已立即通知相關部門進行徹底的清潔和檢查,並修復或更換損壞的設施,以確保未來客人能夠享受到一個舒適、乾淨的住宿環境。同時,我們也會加強蚊蟲防治措施,確保客人免受侵擾。關於空調顯示塵滿的問題,我們安排專業人員逐個房間進行清理,並加強空調的日常維護和保養,以確保空氣質量符合標準。對於毛巾和地毯的清潔問題,我們已經跟洗滌廠溝通要求徹底清潔和消毒,有洗不掉的嚴重污漬的,進行報廢處理,並加強日常檢查,以確保客人的衞生和健康。關於前台在退房時間上的誤會和不當行為,我們深感抱歉。我們已對前台員工進行了嚴肅處理,並重新審查了我們的服務流程和規定,以確保每位員工都能準確瞭解並遵守相關規定,避免類似問題再次發生。對於打掃阿姨的行為,我們深感抱歉。我們已對阿姨進行了教育和培訓,以確保她能夠尊重客人的需求和私隱,與前台及時溝通,並在提供服務時更加周到和細緻。我們非常重視您的反饋,並會認真對待每一個客人的意見和建議。我們將會努力改進我們的服務和設施,提升客人的滿意度和體驗。如果您有任何其他問題或需要進一步的幫助,請隨時聯繫我們,我們將竭誠為您服務。再次感謝您的反饋,期待您下次光臨!祝您生活愉快!工作順利!
Guest User
Light Luxury Business Double Bed Room
Stayed in Oct 2024
Business travelers
131 review
5.0/5
Outstanding
Posted on Nov 19, 2024
This hotel is okay, the environment is relatively good, very clean, convenient transportation, and affordable
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that the small hotel will be the warmest and most unique in every guest’s memory. The one! We will be more persistent for your trust. We will always stand in this city, waiting for your arrival.
Anonymous User
Queen Room
Stayed in Dec 2024
Booked for others
26 review
5.0/5
Outstanding
Posted on Jan 18, 2025
地理位置挺好 ,交通方便!衞生乾淨設備完好😊 房間沒有裝電視機 都是投影儀挺先進的,入住辦的很快,一進大廳都能聞到一股香味,特別喜歡😍 ,前台妹妹服務很熱情,阿姨也很親切,周邊還有好多吃的,炒菜火鍋燒烤都有的,下次出差還會來住!
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Response from Property: 尊敬的客官:您好!感謝您的5分好評哦!每個城市總有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們的甜美而又温馨的回憶,希望小宿會是每位賓客回憶裏最温馨最獨特的那個!為了您的信賴我們將更加堅持不懈,我們將永遠屹立於這個城市,等候您的來臨
Anonymous User
Light Luxury Superior Twin Room
Stayed in Dec 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
這邊有停車位,然後停車很方便,也是免費的。然後房間有投影可以看,然後清晰度也比較高。但是需要會員。保安大叔很親切,還幫我拎行李。前台小姑娘態度熱情,這邊還有機器人送外賣很方便。保潔阿姨也好,還幫我拿的浴巾。這次體驗感很好,還幫免費延房到了2點。整體感覺都很好。希望下次還有機會來。
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Response from Property: 尊敬的客官:您好!感謝您的5分好評哦!每個城市總有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們的甜美而又温馨的回憶,希望小宿會是每位賓客回憶裏最温馨最獨特的那個!為了您的信賴我們將更加堅持不懈,我們將永遠屹立於這個城市,等候您的來臨
Guest User
Queen Room
Stayed in Dec 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Jan 14, 2025
御橋這附近的酒店,宿適的衞生條件是沒得説的,非常的乾淨舒適,外賣會有機器人送上樓,兩點退房時間上也非常的人性化。 有一點就是,宿適的價格曲線是非常大,有時候很貴,有時非常划算,在價格合適的情況下,入住這裏一定是個最棒的選擇。
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Response from Property: 感謝小主的點評,是不是我們有什麼地方沒能讓您滿意嗎,就差一點點就到五分了,好可惜呀~希望下次能給您提供更好的服務
Guest User
Light Luxury Business Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
酒店整體入住特別滿意,停車免費。大廳還有免費的茶水和糖果。很滿意的入住體驗大廳很大,也開空調屋裡很暖和,地理位置優越前台服務很好,衞生乾淨,整潔。床品也特別舒服被子特別軟,主要是房間還都是投影的很方便!!下次還會來住,同時也會推薦給朋友
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Response from Property: 小宿非常感謝您的5分讚揚,小宿感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
Guest User
Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 19, 2024
住過這裏很多次,離醫院近,房間裏的設備非常齊全 微波爐 冰箱 附近還有商場,酒店裡麪停車也免費,停車場就在門口,前台接待也很熱情,工作人員看到等會主動打招呼,早上出門旁邊還有好多早餐店,性價比非常高!下次來還住這裏。。。
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Response from Property: 看到您的好評,我們倍感欣慰,願小宿能成為您旅途中的温馨港灣。
Guest User
Light Luxury Business Double Bed Room
Stayed in Oct 2024
Other
9 review
5.0/5
Outstanding
Posted on Dec 3, 2024
入住這家酒店是一次非常滿意的體驗!前台服務貼心主動升級房型,店長人也很親切讓人感覺很舒服,酒店位置便利,交通便利,有免費停車,周邊設施齊全。入住體驗極佳,房間乾淨整潔,床鋪舒適,設施齊全,服務貼心。
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Response from Property: 小宿非常感謝您的5分讚揚,小宿感到非常高興您對我們的酒店服務表示滿意。我們會繼續努力提升每個細節的質量,為您提供更加舒適的住宿體驗。感謝您的支持和信任,期待您的再次光臨!
Guest User
Light Luxury Superior Double Bed Room
Stayed in Sep 2024
Business travelers
1 review
4.3/5
Very Good
Posted on Nov 2, 2024
環境好,服務佳,衞生棒,設施全。推薦入住酒店地理位置不錯,交通方便,打車很快,出行簡單。房間衞生乾淨整潔,床鋪柔軟舒適,裝修也很簡單,住起來很舒服。還會幫忙指引停車,還有免費停車場。前台也熱情有禮貌,態度很好。房間裏設施設備齊全,環境也可以,還是比較推薦的
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Response from Property: 親愛的客人!您的好評就像璀璨的星光一樣!!!照亮了我們的心房!!我們一直致力於為每位賓客打造舒適便捷的住宿體驗,您的滿意是對我們最大的褒獎!!!期待與您再次相遇,繼續為您服務!!!💕