Madison Hotel Shanghai International Resort

Madison Hotel Shanghai International Resort Reviews

Madison Hotel Shanghai International Resort

No.373 Nanliu Highway, Pudong New Area, Shanghai, ChinaSee Hotel Details
Madison Hotel Shanghai International Resort
Madison Hotel Shanghai International ResortMadison Hotel Shanghai International ResortMadison Hotel Shanghai International Resort
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.6/10
Excellent
4415 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(4415)
Positive reviews(4364)
Reviews with photos/video(712)
Delicious breakfast(772)
Friendly front desk staff(687)
Perfect for kids(471)
Offers pick-up/drop-offs(379)
Has play area for children(150)
Delicious buffet(59)
Tasty restaurant(49)
Negative reviews(51)
Bezuki
Meilun Double Room
Stayed in May 2024
Solo travelers
11 review
7.0/10
Posted on Jun 24, 2024
It was all good. The staff were friendly. There was noise early in the morning and I could hear it coming from the corridor and somebody moving something upstairs.
Response from Property: Dear esteemed guest,Thank you for choosing to stay with us and for taking the time to share your experience with us. We are committed to providing the best possible service to every guest. Regarding the noise issue you mentioned, we will certainly relay your feedback to the front desk. For your next visit, we can arrange a quieter room for you. We will continue to strive for improvement in all aspects of our services. Should you visit Shanghai again, we hope you will consider reserving with our hotel once more and give us the opportunity to welcome you back. We look forward to your return!
Guest User
Family Suite
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 25, 2024
This hotel is the most family friendly hotel we ever stayed. It’s walking distance to the Shanghai wildlife zoo. The staffs are really friendly and helpful. The hotel has a self service laundry room as well which is super useful for families travelling with kids. If u are lazy to go out for dinner, u can even order take out which the robot will send the takeouts right to ur room door step
Response from Property: 【貼心服務 安心入睡】親親,這評論就像天上的星星閃着光,温暖着我的心,你説的所有,我全部都記在心裏!歡迎常回來上海看看哦!
Guest User
Meilun Double Room
Stayed in Aug 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Sep 4, 2024
Very good experience. The hotel is great and the staff are very nice and helpful!
Response from Property: 【健康從早餐開始,自助早餐】 尊敬的賓客: 您好! 非常感謝您對小美如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,上海國際旅遊度假區美侖酒店永遠屹立於這個城市,等候您的來臨!不見不散哦! 祝: 笑口常開^_^!
Guest User
Happy Animal Park Family Room (Smart Toilet + Air Purifier + Themed Bedding)
Stayed in Aug 2024
Family
3 review
10.0/10
Outstanding
Posted on Sep 25, 2024
good!
Response from Property: 【自助洗衣,路途更加愉快】尊敬的賓客,您好!上海國際旅遊度假區美侖酒店全體員工向您表示真摯的感謝!入住後能給酒店這麼高的評價,我們的努力沒有白費,非常感謝您給我們的鼓勵,温暖的付出才有回報,入住我們酒店的每一位客人都像華住的家人一樣,我們力爭在您每一次入住時能為您帶來更加滿意舒適的入住體驗,期待您的下次光臨!祝您生活愉快!
Guest User
Happy Animal Park Family Room (Smart Toilet + Air Purifier + Themed Bedding)
Stayed in Jun 2023
Business travelers
4 review
10.0/10
Outstanding
Posted on Jul 5, 2023
good night
Response from Property: Dear guests, hello! Thank you for choosing and trusting Royalton Shanghai International Tourism and Resorts Zone. We are very sorry that your stay did not bring you a perfect experience. The hotel attaches great importance to your feedback and has inspected and rectified all rooms. The hotel is adjacent to the Shanghai Wild Animal Park diagonally opposite, and is a 30-minute drive from Disney and Pudong International Airport. The hotel is equipped with a gym and laundry room on the second floor. The built-in facilities include guest room smart devices, a 55-inch large-screen projection TV, and a smart robot in the lobby that can deliver small commodities. and takeout, full of technology to bring you a different hotel experience. Sincerely look forward to your visit again! wish you a happy life.
Guest User
Meilun Double Room
Stayed in Apr 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on May 10, 2025
Hygiene: Very clean, very good hygiene Environment: Quite quiet, there will be children playing downstairs in the afternoon and it is a bit noisy, but it is quiet at night, the sound insulation is good, the hand soap smells good, it is very easy to use, the shampoo and shower gel also smells very good, it would be great if you can buy it online Service: Very good attitude, praise Xiao Liu, the robot delivers takeout and small things very quickly. It is very close to the wildlife park, which is convenient to come back after playing. There is a special car to take you to the subway station the next morning, although it is not until after 10 o'clock. It was 9:40 at the time. I said I would wait for a while. As a result, the front desk contacted the car and it came in a few minutes. I highly recommend friends who come to Shanghai Wild Animal Park to stay here Facilities: Very complete, there is also a small refrigerator in the room, which is very good for people like me who like to drink ice water
Original TextTranslated by Google
Response from Property: "【❤Disney Shuttle Bus Nearby Safari❤】Dear guest: I am glad that you and your friends had a wonderful holiday at Royalton Shanghai International Tourism Resort. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!"
Guest User
Submarine Column Suite
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 5, 2025
Taking the kids to stay in the Family Small Column Family Suite at Royalton Hotel Shanghai International Tourism Resort is a wonderful dream trip! The moment the door was opened, the children screamed with excitement. The room perfectly restored the theme scene of the Family Small Column. From the walls to the bed and carpet, every corner is full of childishness. The room is spacious, the parent-child interaction area is very thoughtful, and there are small tents and toys exclusively for children. There is also a swing downstairs, and the children have a lot of fun. The hotel has a great location. This time we went to Shanghai Wild Animal Park, which is less than 500m away. This stay made the children happy and the adults comfortable. I will stay here again next time!
Original TextTranslated by Google
Response from Property: "【❤VIP Channel, Wonderful Breakfast❤】Dear guests, hello! Royalton Hotel Shanghai International Tourism Resort is favored by many guests for its warm and comfortable living environment and rich and delicious breakfast. We have always been dedicated to creating a warm and comfortable living environment and a friendly atmosphere for our guests. Xiaomei sincerely looks forward to your visit again!"
Guest User
Family Suite
Stayed in Apr 2025
Family
5 review
10.0/10
Outstanding
Posted on May 12, 2025
Very satisfied, I will go again next time. The service of manager Dandan is very enthusiastic, thumbs up👍Adults and children are happy to stay🥳
Original TextTranslated by Google
Response from Property: 【❤Children's Playground, Parent-Child Room❤】Dear guests: Hello! We are glad that you have chosen to stay at Royalton Shanghai International Tourism Resort. I am flattered to see your evaluation! The hotel is only 500 meters away from the wildlife park, with a convenient location. The hotel's buffet breakfast is rich in variety and delicious! Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where there is love! Xiaomei has always hoped to use her thoughtfulness and warmth to become your home away from home, and looks forward to your next visit home!
Qianxichunshenjun
Family Room
Stayed in Apr 2025
Family
10 review
10.0/10
Outstanding
Posted on May 4, 2025
The hotel is clean and well equipped. It is very close to the wildlife park. You can park your car at the hotel and walk there, saving the parking fee. The accommodation is also very quiet. Breakfast costs 99 yuan (for three people).
Original TextTranslated by Google
Response from Property: "【❤Underground charging station, free parking lot❤】Dear guest, thank you for choosing Royalton Shanghai International Tourism Resort. We are very happy that another guest can enjoy the charming scenery of our hotel~ Thank you very much for your good comments and praise for the hotel! As attentive as you are, just like the overall environment you enjoy, it is all our efforts for your perfect experience. We will keep every guest's opinions in mind, and your expectations are the direction of the hotel's efforts! Looking forward to your next visit!"
Chinaiyoudexiaomogu
Pancool Family Room
Stayed in Mar 2025
Family
12 review
10.0/10
Outstanding
Posted on May 4, 2025
It is very convenient to go to the safari park, just across the road. The 99 yuan breakfast for two adults and one child is also good, with many choices. There is also a children's play area in the restaurant, so parents can dine comfortably. I booked a parent-child room
Original TextTranslated by Google
Response from Property: "【❤Disney Shuttle Bus Nearby Safari❤】Dear guest: I am glad that you and your friends had a wonderful holiday at Royalton Shanghai International Tourism Resort. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!"
Guest User
Meilun Double Room
Stayed in Mar 2025
Business travelers
15 review
8.0/10
Very Good
Posted on Apr 29, 2025
This is the third time I stayed at this hotel. This time I was a little disappointed. I found cigarette butts at the bathroom door of the suite I stayed in, and there was a faint smell of cigarettes in the room. Because the flight was too early in the morning and there were no hourly rooms, I paid extra to upgrade to a suite. The front desk service was very good, still as enthusiastic as the previous two times, but I just hope that the room hygiene and details will be improved.
Original TextTranslated by Google
Response from Property: 【❤用心傾聽 持續改進❤】尊敬的客人,非常感謝您多次選擇我們酒店!能成為您旅途中的棲息之所,是我們的榮幸。此次入住給您帶來不佳體驗,我們深感愧疚。您提到衞生間門口有煙頭、房間殘留煙味,我們已迅速整改,加強衞生檢查流程。 我們珍視您的反饋,會不斷提升細節品質。下次入住,期待用更好的服務讓您滿意,盼您再次光臨!
Guest User
Family Suite
Stayed in Mar 2025
Family
7 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The room was nice, the kids had a great time, the breakfast was nice and rich, the zoo was very close and within walking distance, the kids could play in the playground in the restaurant
Original TextTranslated by Google
Response from Property: "【❤VIP Channel, Wonderful Breakfast❤】Dear distinguished guest! We are very happy that another guest can enjoy the warm and beautiful scenery of our hotel. Thank you very much for your good comments and praise for the hotel. We will keep every guest's comments in mind. Your expectations are the direction of the hotel's efforts. Royalton Hotel Shanghai International Tourism Resort is looking forward to your visit again and enjoy the warmth of home!"
Guest User
Meilun Double Room
Stayed in Mar 2025
Couples
12 review
10.0/10
Outstanding
Posted on May 1, 2025
The room environment is very good. Drinks and fruits are also provided. There is also a small refrigerator in the room. The service is also very good. They are especially considerate of customers. The breakfast variety is also very rich. It is also very convenient to go to the zoo. The location is good
Original TextTranslated by Google
Response from Property: 【❤VIP Channel, Wonderful Breakfast❤】 Dear distinguished guest! We are very happy that another guest can enjoy the warm and beautiful scenery of our hotel. Thank you very much for your good comments and praise for the hotel. We will keep every guest's comments in mind. Your expectations are the direction of the hotel's efforts. Royalton Hotel Shanghai International Tourism Resort looks forward to your visit again and enjoy the warmth of home!
wolfpig
Deluxe 2-bed Room
Stayed in Mar 2025
Couples
1 review
9.5/10
Amazing
Posted on Apr 26, 2025
The surrounding area is relatively remote, but it is very close to the safari park, just a few minutes' walk away. There is a shuttle service to Disneyland, and there is also a round trip to the subway station, which is very good. Xiao He at the front desk provided very good service, attentive and enthusiastic, and understood the needs of guests, so I stayed for two more nights Facilities: There is a refrigerator and a sofa chair, and the supporting facilities feel good Sanitation: Clean and tidy, very good Service: Very considerate and satisfactory.
Original TextTranslated by Google
Response from Property: 【❤Attentive service, free shuttle bus❤】 Hello, dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We will serve with our heart, so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. Looking forward to your next visit!
Nicolalala
Meilun Twin Room
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 21, 2025
The location is very good, very close to the zoo, only 5 minutes walk there. Miss Dandan is very considerate and also helped to call a taxi.
Original TextTranslated by Google
Response from Property: [❤Warm Winter Tea Gym❤] In Shanghai, there is always unexpected warmth, in Shanghai, there is always the unchanging sincerity looking forward to your stay, in Shanghai, there is always family-like care, attentiveness and thoughtfulness! At Royalton Hotel Shanghai International Tourism Resort, there are always a group of beautiful flowers waiting for you to come home~