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Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(1045)
Positive reviews(1018)
Reviews with photos/video(402)
Perfect for kids(89)
Secluded lake view(88)
Great swimming pool(72)
Tasty dinner(25)
Excellent afternoon tea(25)
Has play area for children(22)
Negative reviews(27)
Coconats72
Executive Twin Lake View
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Feb 2, 2025
The hotel was really nice,seems to be still brand new. Room was also tidy and well cleaned. The staff was always gave us smile with greetings, and what more surprising thing was some staffs are fluent in English, this is rarely happening in China.
Just one thing that I would give an opinion is about the food. There were too many Chinese dishes even in the executive lounge, we wanted to eat more Italian food like pasta, pizza,,, so our kids could ate more. Above all, thank you for the nice staying. We liked your hotel very much.
Response from Property: Dear guests, we sincerely thank you for your trust and for choosing JW Marriott Hotel Shanghai Oriental Beauty Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the beautiful scenery of Jinhai Lake. We are very honored to know that you have experienced a four-season living experience in the beautiful "Shanghai Fish". Thank you very much for your recognition of the hotel. Thank you for your feedback. We have already reported it to the relevant departments. We sincerely look forward to your visit again to enjoy the quiet beauty of the four seasons outside the bustling city. At the beginning of the new year, I wish you a happy spring.
Strehl Thomas
Standard Twin Garden View
Stayed in Nov 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Jan 4, 2025
Excellent modern hotel, with fully professional service, great place !
Response from Property: Dear guest, thank you sincerely for trusting us and choosing to stay at JW MARRIOTT HOTEL SHANGHAI FENGXIAN. Fengxian New City's center is where the hotel is situated, with rooms surrounding a lake on three sides and framed by the picturesque scenery of Jinhai Lake. We are pleased to hear that your overall experience was satisfactory. I eagerly anticipate your return and relish the peaceful time away from the bustling city.
Safari Pro Noah
Standard King Garden View
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 1, 2024
My family is a big fan of the Marriott's and we always choose it in Shanghai. The service in Fengxian is always great. The manager Michael made sure we enjoyed our stay
Response from Property: Dear guest, thank you sincerely for trusting us and choosing to stay at JW MARRIOTT HOTEL SHANGHAI FENGXIAN. Fengxian New City's center is where the hotel is situated, with rooms surrounding a lake on three sides and framed by the picturesque scenery of Jinhai Lake. We are pleased to hear that your overall experience was satisfactory. I eagerly anticipate your return and relish the peaceful time away from the bustling city.
M2202645366
Executive Twin Lake View
Stayed in Oct 2023
Business travelers
1 review
4.5/5
Great
Posted on Nov 27, 2023
Need crab tools
Response from Property: Dear guests: Please receive sincere greetings from JW Marriott Hotel Shanghai Oriental Valley. Thank you sincerely for taking the time to share your satisfying experience with us through Ctrip. This is our motivation to keep JW's extraordinary hospitality going. We sincerely look forward to your visit again and we will serve you wholeheartedly as always. Praise to Dong'an.
Guest User
Standard Twin Garden View
Stayed in Jun 2022
Family
2 review
5.0/5
Outstanding
Posted on Jul 30, 2022
Very very very nice services and facilities. Perfect destination for family. Already planned my second visit
Response from Property: Dear Distinguished Guest: It is a great pleasure hosting you at JW Marriott Marriott Hotel Shanghai Fengxian. We are pleased that our services and facilities exceed your expectations. We value your feedback and look forward to your next visit. Best Regards,
Guest User
Standard King Garden View
Stayed in Jan 2024
Booked for others
17 review
5.0/5
Outstanding
Posted on Feb 19, 2024
ok...
Response from Property: Dear guest: Thank you very much for your trust and choosing to stay at JW Marriott Hotel Shanghai Oriental Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the meandering scenery of Jinhai Lake. We are honored to hear that you had an overall satisfactory experience. Enjoy the quiet time outside the bustling city. Praise to Dong'an.
wwtommy
Standard Twin Garden View
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The hotel has complete facilities, especially the swimming pool, the restaurant is clean and sanitary, the ingredients are fresh, the waiters are warm, thoughtful and meticulous, and the children's playground is also very good, which is a good place to take the kids out.
Original TextTranslated by Google
Response from Property: Dear guests, we sincerely thank you for your trust and for choosing JW Marriott Hotel Shanghai Oriental Beauty Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the beautiful scenery of Jinhai Lake. We are very honored to know that you have experienced a four-season living experience in the beautiful "Shanghai Fish". Thank you very much for your recognition of the hotel. We sincerely look forward to your visit again to enjoy the quiet beauty of the four seasons outside the bustling city. At the beginning of the new year, I wish you a happy spring.
Xingdailu
Deluxe Twin Lake View
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Feb 6, 2025
The hotel is in an excellent location, right in Shanghai Fish. It is very pleasant to walk by the lake every day, of course it would be more comfortable in spring and autumn. Every employee there would greet you politely, making you feel at home. There are also many entertainment projects for children, such as riding a small train and playing VR. The swimming pool is of suitable temperature and the scenery is beautiful.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:由衷感謝您的信任並選擇上海東方美谷JW萬豪酒店,酒店坐落於奉賢新城核心位置,客房三面環湖,坐擁金海湖迤邐景緻。我們非常榮幸瞭解到您在美麗的“上海之魚”體驗到四季煥新的居停體驗。誠摯期盼您的再度蒞臨,獲享繁華都市外四季流動的靜謐之美。新年初始,並請春安。
Daxiaoguangming
Standard Twin Garden View
Stayed in Jan 2025
Travel with friends
33 review
5.0/5
Outstanding
Posted on Feb 4, 2025
This time, the experience at Shanghai Marriott Hotel Fengxian Oriental Beauty Valley was simply amazing! I must praise it!
When checking in, the front desk staff was enthusiastic and professional, with super high efficiency, and they also helped me upgrade to a deluxe lake view double room. As soon as I entered the room, the lake view outside the window came into view, sparkling, and the view was superb, which made people feel instantly comfortable. Lying on the bed or sitting by the window, you can enjoy this tranquility and beauty to the fullest, which is simply a great way to open a vacation.
The hotel's swimming pool also left a deep impression on me. The water quality is clear and you can swim with peace of mind. The facilities around the swimming pool are also very complete. The lounge chairs in the rest area are comfortable and cozy. When you are tired of swimming, you can go up and lie down and enjoy a moment of relaxation. Moreover, the environment is clean and tidy, and the atmosphere is full.
The breakfast is even more rich and diverse, with all kinds of Chinese, Western, Japanese and other delicacies. The hot noodles are made on the spot, with an excellent taste; the fresh fruits are sweet and delicious; there are also a variety of breads and pastries, with a fragrant aroma. Every dish can feel the chef's dedication, satisfying the taste needs of different people.
I was really satisfied with this stay, from the surprise of the room upgrade, to the enjoyable experience of the swimming pool, to the delicious breakfast, every link is impeccable. Next time I come to Fengxian, I will definitely choose this one!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:由衷感謝您的信任並選擇上海東方美谷JW萬豪酒店,酒店坐落於奉賢新城核心位置,客房三面環湖,坐擁金海湖迤邐景緻。我們非常榮幸瞭解到您在美麗的“上海之魚”體驗到四季煥新的居停體驗,非常感謝您對酒店的認可,誠摯期盼您的再度蒞臨,獲享繁華都市外四季流動的靜謐之美 ,新年初始,並請春安。
Guest User
Standard King Garden View
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 2, 2025
During the Chinese New Year, I stayed at JW Marriott Hotel Oriental Beauty Valley with my family for two nights. The hotel environment is high-end and warm. The gym and swimming pool are amazing. From aerobics to strength training equipment, they are well-maintained. The hotel has a rich variety of breakfasts, and the buffet dinner, seafood, wagyu, and desserts are especially recommended... It brings a new taste bud surprise. All the hotel staff are warm and friendly, meeting various personalized needs. I would like to thank Alan for his careful arrangements for the past two days. Whether it is solving small problems during check-in or patiently introducing various facilities and services of the hotel, he has demonstrated his professionalism and professional ability beyond professional standards. Thank you again!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:由衷感謝您的信任並選擇上海東方美谷JW萬豪酒店,酒店坐落於奉賢新城核心位置,客房三面環湖,坐擁金海湖迤邐景緻。我們非常榮幸瞭解到您在美麗的“上海之魚”體驗到四季煥新的居停體驗,非常感謝您對酒店的認可,誠摯期盼您的再度蒞臨,獲享繁華都市外四季流動的靜謐之美 ,新年初始,並請春安。
Guest User
Deluxe Twin Lake View
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 29, 2025
There were just too many people! But it was very beautiful! I watched the gorgeous fireworks and had a New Year's Eve dinner with many people. I think this is a wonderful memory! The elderly and children were very happy, but the only drawback was that there were too many people!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:由衷感謝您的信任並選擇上海東方美谷JW萬豪酒店,酒店坐落於奉賢新城核心位置,客房三面環湖,坐擁金海湖迤邐景緻。我們非常榮幸瞭解到您在美麗的“上海之魚”體驗到四季煥新的居停體驗,非常感謝您對酒店的認可,誠摯期盼您的再度蒞臨,獲享繁華都市外四季流動的靜謐之美 ,新年初始,並請春安。
HaishangSHDJ
Standard King Garden View
Stayed in Dec 2024
Family
3 review
4.5/5
Great
Posted on Feb 2, 2025
I came to spend the New Year. The room was well-equipped and clean. The service was in place and the staff were very warm and welcoming.
The underground garage was very spacious and was full of guests who came to eat and stay on New Year's Eve.
The fireworks show was beautiful!
The breakfast was quite rich, with both Chinese and Western styles.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:由衷感謝您的信任並選擇上海東方美谷JW萬豪酒店,酒店坐落於奉賢新城核心位置,客房三面環湖,坐擁金海湖迤邐景緻。我們非常榮幸瞭解到您在美麗的“上海之魚”體驗到四季煥新的居停體驗,非常感謝您對酒店的認可,誠摯期盼您的再度蒞臨,獲享繁華都市外四季流動的靜謐之美 ,新年初始,並請春安。
Pei-Lin
Terrace King Lake View
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 6, 2025
The room was nice, the service staff was great, and the breakfast was good. It's just not very popular. Maybe I hope the front desk staff can move a little faster😅 There can be more parent-child facilities and activities. It would be nice if members could directly inquire
Original TextTranslated by Google
Response from Property: Dear guest: Thank you sincerely for your trust and choice of JW Marriott Hotel Shanghai Oriental Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the meandering scenery of Jinhai Lake. We are very honored to learn that you have experienced a four-season renewal experience in the beautiful "Shanghai Fish". Thank you very much for your recognition and suggestions for the hotel. We will share your careful records with the relevant hotel departments and sincerely look forward to your visit again. , enjoy the quiet beauty of the four seasons outside the bustling city, and pay tribute to winter.
Luwanshourouzhou
Deluxe King Lake View
Stayed in Dec 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 4, 2025
Advantages: The overall environment is amazing. The hotel is surrounded by lakes on both sides and is built on an island in the middle of the lake. No matter which angle you look out, you can see the lake view. It is very beautiful. The front desk guy also upgraded me to an executive lake view room with two large floor-to-ceiling glass windows. The sunset is beautiful, and you can occasionally see fireworks at night, which is a feast for the eyes.
Advantages: The breakfast selection is also extremely rich, and there are even freshly fried steamed buns and pancakes. There are all kinds of pastries to choose from, which absolutely meet the needs of all kinds of Chinese and Western tastes.
Disadvantages: The only drawback is that the bedding is not good enough, the pillow is too soft, and it sinks when you sleep on it. There is no way to support the cervical spine, resulting in tossing and turning all night. The air conditioning in the room is also a bit unstable. It is too hot to sleep in the quilt, and it is too cold to stretch out your hands. It is recommended to learn from Atour and provide different pillow options to meet the ergonomic needs of various customers. This really needs to be improved, friendly tips!
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Thank you sincerely for your trust and choice of JW Marriott Hotel Shanghai Oriental Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the meandering scenery of Jinhai Lake. We are very honored to learn that you have experienced a four-season renewal experience at the beautiful "Shanghai Fish". Thank you very much for your recognition of the hotel. At the same time, we also attach great importance to your feedback on the guest rooms and will share your careful records with the hotel. The management sincerely hopes that you will come again and enjoy the quiet beauty of the four seasons outside the bustling city, and pay tribute to winter.
YONGyang
Deluxe Twin Lake View
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The view is great, the room is comfortable, and the big table inside is suitable for gatherings. I saw the musical fountain and fireworks on New Year's Eve. It's wonderful and worth going. There is also a museum next to it.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you sincerely for your trust and choice of JW Marriott Hotel Shanghai Oriental Valley. The hotel is located in the core of Fengxian New Town. The guest rooms are surrounded by lakes on three sides and enjoy the meandering scenery of Jinhai Lake. We are very honored to learn that you have experienced a four-season renewal experience in the beautiful "Shanghai Fish". Thank you very much for your recognition of the hotel. We sincerely look forward to your visit again and enjoy the quiet beauty of the four seasons outside the bustling city. Praise to Dong'an.