Wyndham Shanghai Pudong Reviews

Sadly not the best experience at the hotel. The pros : front desk handled check in and out fast and efficiently, they responded to queries well and could communicate in English. Maintenance was kind and cheerful (the blinds in the bathroom shower got jammed ) they fixed it in no time and had a good attitude. The hotel itself is beautiful and large, it’s new. There’s a 1 x free shuttle to Disney land and back to hotel. Cons : Housekeeping did not do their job. I just checked to see if the service is stated on the amenities but don’t see any, maybe that’s why it was dirty. Hair on the floor and shower floor still had footprints from whoever used the room last, only beds were made everyday, used cups were not replaced the first day of cleaning. ( I stayed 3 nights here, I tried to keep it neat as possible since no cleaning took place - left the room early and came back late since I spent 2 days at Disney) The room is new but with the lack of daily housekeeping I can see the shower slowly forming a brown color which will turn moldy, floors dull and the floors of the room scuffed and dirty. I was too tired the second night from Disney land and forgot to call in to mention the lack of hygiene, and the third I assumed it would be cleaned during the day because I placed the change sheets card on the bed. Sewer smell is strong in the room probably from the lack of cleaning and washing too. I didn’t have breakfast during the 3 day stay, so I can’t comment on that. The hotel is very large and beautiful, rooms big and spacious but with improving the housekeeping the hotel would be a wonderful stay!!! I hope this feedback will strengthen service because it is a nice place to stay. ❤️

the hotel provide free shuttle bus to airport and disneyland but make sure you reserve one day in advance. they are 15-20 mins away. the hotel doesnt have a swimminh pool but it has small playroom for kids the breakfast was just ok. there was mall 10 mins walk from the hotel. quite good selections of food there!

We recently stayed at the Wyndham Grand in Pudong, Shanghai, and had an outstanding experience from start to finish. The hotel offers a perfect blend of comfort, luxury, and exceptional service. The rooms were spacious, clean, and beautifully maintained, with floor-to-ceiling windows that provided stunning views of the city skyline and the Huangpu River. The staff were incredibly professional and attentive—always ready to assist with a smile. Check-in was smooth and efficient, and the concierge was helpful in offering local recommendations and arranging transportation. One of the highlights of my stay was the breakfast buffet. It had an impressive variety of both Western and Asian options, all fresh and delicious. The on-site dining options were also excellent, with high-quality cuisine and great ambiance. The location is convenient for business travelers, with easy access to the financial district and only a short ride from the airport. It’s also close enough to popular tourist spots if you want to explore the city during your downtime. Overall, we highly recommend the Wyndham Pudong for anyone visiting Shanghai—whether for business or leisure. It’s a top-tier hotel that delivers great value and a truly enjoyable stay.

The hotel is a convenient option for travelers needing a one-night stay near PVG Airport. It offers a free shuttle service and is only about a 20-minute drive away. That said, adjusting your expectations will help you enjoy your stay more. I initially thought this was a luxury hotel, but it does not meet that standard. The service fell short compared to hotels we've stayed at in Nanjing or central Shanghai. We arrived with several pieces of luggage, but no one offered to help or open the door for us. We had to specifically ask for assistance. The front desk also didn’t provide the Wi-Fi information, and the instructions on their website were incorrect. I had to call twice to get the correct info. While the staff were responsive, their tone lacked warmth or hospitality. On top of that, the front desk issued the wrong room key cards. Thankfully, the bellhop was very helpful—he ran down 13 floors to get us new ones. However, when we inserted the key card into the power slot in the room, the entire unit fell off the wall. Overall, the location and shuttle service make it worth the price if you're just looking for convenience. Just don’t expect anything beyond the basics.

The best location in the business nearby airport… opposite of the mall and the roommate very clean.. the shuttle bus are available every 30 mins to the airport

Room was super clean and tidy, it was a very comfortable stay. No complimentary water though. Had a shuttle service to Disneyland but we opted to go in our own time, location is close to Disneyland regardless. Service was good, staff brought our bags to our room, though our hotel room was in a seperate building so you will need to walk to the main building if you want to speak to the front desk, but they spoke English very well. Hotel is also close to a shopping centre where you can get food easily.

Good hotel good service !! Good communication 👍👍👍near airport !!

Superb!!!

The hotel is suitable for families that would like to stay bear Disneyland. The family suite room is spacious with careful consideration for kids.

Decent value. Much better than other options in the area.  Really liked the airport shuttle

This has to be one of the best hotels in Shanghai. Pleasant stay.

Clean and comfort hotel. Friendly hotel staff

I chose this hotel after watching a video review. This hotel was a great choice especially if you plan on going to Disneyland Shanghai. The hotel offers a free shuttle to Disneyland. This hotel has professional, helpful and friendly staff. I had great service at the front desk and with the restaurant staff. I highly recommend this hotel for your visit to Disneyland Shanghai or other places for Shanghai.

Near to Airport and Free shuttle is available