Mandarin Oriental Pudong Shanghai Reviews

Amazing 5 star service from the hotel. they have turn down service they prepare every little details for you like slippers, folding your phone cable, folding all your clothes. i was very amazed the breakfast was also a very good quality. the hotel has indoor heated swimming pool.

We really love our large bed room separated walk in closet connected to bathroom while we are able to see river view . Furthermore we enjoy spending their good service because we asked for an avocado but they don’t served for breakfast but the same staff provided us in another day there are not much choice of breakfast at the club. We love their staffs all lovely with professional service also their housekeeper are very active and love their job

Booked for 2 night, in the end extend more nights as their service is top notch and everything is pretty flexible. The manager is good, gotta his contact for future booking. Planning a week stay next time with my family in a year time. Just that is a pity my view isn't the first corner room.

I spent a night at MO SH with my girlfriend last weekend. Glad that MO always maintains the highest standards for everyone. MO SH is always my first choice when I'm in SH. A huge thank you to Zoe Zhang, the Assistant Club Lounge Manager, and all the staff in the Club Lounge, who made my stay relaxing and enjoyable.

We got the best view seeing the bund. Room were so beautiful. Everything is so great. I love MO

Nice view of the river in a quiet CBD area. Nice bathtub with a view of the river!

Great location! Great service! Very polite front desk. Truly enjoyed staying here. Thank you

Friendly staff, good food, well equipped gym and spa..

As always, Mandarin Oriental is synonymous of luxury facilities, excellent food and superb staff. Recommended 100%!!

My stay was very relaxing. Very friendly and helphul staff.

We really enjoyed our stay here at Mandarin Oriental Pudong Shanghai. Staff were really warm and welcoming and they made us feel at home. While the hotel is located slightly further away from the train station, we had no issues booking a ride out. Staff were also ready to assist with your booking if you need help. The pictures provided for booking are pretty accurate and we have a nice view of the river and the Oriental Pearl TV Tower. We did not manage to use the facilities since our itinerary was pretty hectic but the hotel looks pretty well equipped. Breakfast selection was good. We will definitely book our stay here when we come to Shanghai again.

I had a wonderful stay at Mandarin Oriental Pudong. The room far exceeded my expectations with a lovely view over the river. I could walk to the Bund, the Oriental Pearl Tower, feeling very safe. The staff were friendly and helpful. Thanks for a wonderful stay!

My stay at the Mandarin Oriental Pudong Hotel was exceptional, from the service to the dining and facilities. Breakfast was abundant and well-prepared, with a wide selection of options, including fresh juices and warm, freshly baked bread that made for a perfect start to the day. Accommodation services were flawless. I want to extend special thanks to Ms. Alaia for her attentive care, which made my stay even better. The staff were friendly and detail-oriented, ensuring I felt at home. The room was spotless, the bed comfortable, and the thoughtful pillow service ensured a good night's sleep. The hotel’s facilities were top-notch, including a well-equipped gym and a pristine swimming pool. The business amenities were also excellent, making it convenient for work. Overall, my experience at the Mandarin Oriental was superb, and I highly recommend it for both leisure and business stays.

Magnificent! Service is very thorough let alone the location. We like the facilities in the hotel as well. Will come back if we visit Shanghai again.