Atour X Hotel Shanghai The Bund Nanjing East Road Subway Station Reviews

Response from Property: Dear Duoyou, hello! Thank you for taking the time to give Duoer a five-star rating. Duoer is really happy to see your review. The design concept of the hotel is based on reading and humanistic photography. The high-quality guest room products, meticulous facilities and warm service will bring you a healthy lifestyle of "natural, quiet, warm and simple". All guest rooms are equipped with Plant series high-quality bedding, central air-conditioning and a full set of high-end that are comparable to star-rated hotels. Our breakfast is a buffet breakfast that combines Chinese and Western food. Thank you again for your stay and I look forward to your next visit. Finally, I wish you a happy life~ Our superior twin rooms can be connected to form beds. If you have children with you, you can tell us in advance.

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and for giving us valuable advice. We are very sorry that this stay was not ideal. We are deeply sorry for the problem of smoke smell in the non-smoking room you mentioned. This obviously does not meet the standards of our hotel and also affects your stay experience. We have arranged staff to conduct a comprehensive inspection and ventilation of the room to ensure that the air in the room is fresh. At the same time, we will strengthen staff training and strictly supervise the cleaning and maintenance processes of the room to avoid such problems from happening again. We are very glad that you are satisfied with the geographical location of the hotel. The hotel is only a few minutes away from the Bund and there are many delicious foods around, which really provides great convenience for your travel and dining. We will also continue to work hard to provide you with better services and a more comfortable accommodation environment. Once again, I sincerely apologize for the inconvenience caused to you, and I hope you will continue to support us. If you have any other questions or suggestions, please let us know in time and we will do our best to solve them for you. Looking forward to your stay again and wish you a happy life~

Response from Property: Hello, dear family! Your praise has me and my friends so excited! It's a great honor to meet you in such a beautiful city. Duoerjia's commitment to neighborhood service has already garnered widespread praise from guests. Our mission is to prioritize convenience and provide a seamless stay experience for our guests! We look forward to seeing you again! Our superior twin rooms can be joined together, so if you're traveling with children, please let us know in advance!

Response from Property: Wow! Thank you for your likes! Thank you very much for your comments! Thank you for your affirmation of our service. Duoer was very happy to see it! "Neighborhood relationship" is one of the service concepts of our hotel! Small actions are the true love of our Atour friends. Your comments have given us endless motivation! We are very happy when you feel warm! Next time you can book a room above the executive level, which is equipped with a small refrigerator. In addition, we sincerely apologize for the noise disturbance you received. The reason why we built the hotel in the downtown area is to make it more convenient for guests. If you come to stay next time, you can tell us and we can provide you with a quieter room.

Response from Property: 尊敬的客人：您好！非常感謝您抽出寶貴的時間為我們留下評價，您的反饋對我們來説意義重大。很抱歉本次入住未能夠得到您的5分認可，首先，我們非常高興您對酒店的早餐到表示認可，也感謝您對我們地理位置的肯定。步行即可到達外灘，確實是我們酒店的一大優勢，希望您的旅行因此更加便捷和愉快。關於您提到的酒店房間小的問題，我們深感抱歉給您帶來了不便。我們深知良好的採光和視野對於提升您的入住體驗至關重要。因酒店屬萬國建築，所以在結構上確實存在一些限制，但我們一直在努力優化空間利用，以提供更舒適的環境。我們對您收到的干擾表示真誠的道歉。我們不同五星級酒店的配置的是沒有游泳池的，關於健身房的問題因酒店佈局小是沒有配備健身房的，想要酒店配備游泳池的話下次您在選擇亞朵可以推薦您入住我們徐家匯A.T.HOUSE嘉邸酒店是有配備游泳池的哈，我們之所以把酒店建在鬧市之中，是為了客人能夠更加便利。下次如果來住的話，可以和我們説一下，我們可以給您提供一間更安靜的房間。再次感謝您的理解與支持！如果您有任何其他建議或需要幫助的地方，歡迎隨時與我們聯繫。我們期待您的再次光臨，並將繼續努力，為您和您的家人提供更優質的服務。祝您生活愉快！

Response from Property: 看到您的點評，讓朵兒們充滿信心，並且收穫喜悦。我們是一家以閲讀和屬地攝影為主題的人文酒店，亞朵百分百奉茶，帶給您家-般的温馨。我們信奉客人為家人，讓您感受鄰里服務，更是讓您倍感親切。亞朵是您旅途的家外之家。歡迎您來體驗哈!還有我們的高級雙床房是可以拼床的哦，如果咱們有帶小朋友的話是可以提前跟我們講的呢

Response from Property: Dear lady, thank you for your high praise (the photos you took are really beautiful, hehe~), there is a self-service laundry room on the first floor of the hotel, which is open 24 hours a day, and the laundry can be dried and ironed. Duoer has always pursued to make every guest feel at home. Your praise is our greatest motivation, and there is always unexpected warmth. Looking forward to meeting you next time, love you!! And our superior twin room can be joined together, if we have children, we can tell us in advance

Response from Property: 朵兒家房間乾淨清爽，入住超級舒適，偷偷告訴您：朵兒家的床上用品都是普蘭特系列哦，房間內的阿芙洗護用品您是不是非常喜愛呢！忙碌了一天，回到朵兒家，洗個熱水澡，然後躺在床上，一天的疲憊都會消失不見哦！妥妥給您帶來清新自然的睡眠體驗。願您再次來到朵兒家，總有不期而遇的温暖和驚喜帶給您，希望下次可以獲得您的5分點評

Response from Property: Dear host, thank you for your perfect review (the photos you took are so beautiful, hehe~). There is a self-service laundry room on the first floor of the hotel that is open 24 hours a day. Both drying and ironing are available in the laundry room. What Duoer has always been pursuing is to make every guest feel at home. Your praise is our biggest motivation, and there is always the warmth of unexpected encounters. Looking forward to meeting you next time, love you! !

Response from Property: 感謝您在百忙之中還抽出寶貴的時間給朵兒點了個滿滿的贊，朵兒非常開心我們的服務能得到您的認可，您的認可是朵兒每天的動力和目標，朵兒一定會更加努力的。如您乘坐高鐵或者飛機到達【虹橋站、虹橋機場、浦東機場】可以乘坐2號線地鐵直達【南京東路地鐵站】2號口出步行500米即可達到。酒店位於外灘中心地帶，讓您盡享萬國建築羣。酒店距離簽證中心（久事商務大廈）、外灘200米步行僅需2分鐘，繁華購物區南京東路步行街800米步行8分鐘，東方明珠距離酒店1.2公里打車13分鐘，酒店步行20分鐘即可到達上海老街城隍廟、豫園（有各種小吃、漢服、紀念品），觀光遊輪前往十六鋪碼頭距離酒店1.2公里步行20分鐘，乘坐輪渡前往金陵渡口700米步行10分鐘，人民廣場距離酒店1.4公里步行20分鐘。虹口足球場4.4公里打車20分鐘，梅賽德斯-奔馳文化中心9公里打車25分鐘，新國際博覽中心12公里打車25分鐘，上海國家會展中心25公里地鐵2號線直達。還有我們的高級雙床房是可以拼床的哦，如果咱們有帶小朋友的話是可以提前跟我們講的呢

Response from Property: Wow, seeing your comments, we are so happy that we burst into tears. Your affirmation is our motivation to keep working hard. We hope that now and in the future we can always make you so satisfied and give you a warm feeling. Unfortunately, the good times are always so short. We look forward to a better meeting with you next time. May we give you different surprises every time!

Response from Property: 世界的喧囂與明亮，世俗的快樂與幸福，如同明亮的溪澗，在風裡，在我眼裡，汨汨而過，温暖如泉水一般湧出。我沒有奢望，衹要您入住亞朵時是快樂的，回想起亞朵是美好的，朵兒才覺得一切有意義！

Response from Property: 感謝您在百忙之中還抽出寶貴的時間給朵兒點了個滿滿的贊，朵兒非常開心我們的服務能得到您的認可，您的認可是朵兒每天的動力和目標，朵兒一定會更加努力的。如您乘坐高鐵或者飛機到達【虹橋站、虹橋機場、浦東機場】可以乘坐2號線地鐵直達【南京東路地鐵站】2號口出步行500米即可達到。酒店位於外灘中心地帶，讓您盡享萬國建築羣。酒店距離簽證中心（久事商務大廈）、外灘200米步行僅需2分鐘，繁華購物區南京東路步行街800米步行8分鐘，東方明珠距離酒店1.2公里打車13分鐘，酒店步行20分鐘即可到達上海老街城隍廟、豫園（有各種小吃、漢服、紀念品），觀光遊輪前往十六鋪碼頭距離酒店1.2公里步行20分鐘，乘坐輪渡前往金陵渡口700米步行10分鐘，人民廣場距離酒店1.4公里步行20分鐘。虹口足球場4.4公里打車20分鐘，梅賽德斯-奔馳文化中心9公里打車25分鐘，新國際博覽中心12公里打車25分鐘，上海國家會展中心25公里地鐵2號線直達。

Response from Property: 尊敬的賓客您好，感謝您的入住與點評，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為您提供最貼心的服務和舒適的環境，記得讓您的朋友也來體驗一下奧！