Fairmont Peace Hotel Reviews

Wonderful hotel and a special experience. Great service from the very beginning. We were able to check in early after our long flight and take some immediate rest. The staff are very courteous and helpful. Special thanks to Terence who went above and beyond to help with a medical issue. Terence is a credit to the hotel and brand, we could not ask for better care. Also Vivi who gave us a wonderful tour of the hotel in English. Breakfast is one of the best we have experienced.

Fantastic hotel for a short trip to Shanghai. Very close to the Bund and major attractions. Great service from the concierge, especially from Alfred and Peter. Very friendly, welcoming and helpful staff. Great Chinese food at the Dragon and Phoenix. See you again next time !

The hotel really lives up to its name, the room was very large and cozy, although the hotel was constructed much long ago, its facilities are modern yet reminiscent of the 1930's era. The service was outstanding, they offered to help transport luggage as well as offering us a small tour of the hotel and guided us to our room. Overall, the hotel has everything you need with a populous street market beside, you couldn't possibly need more.

Thoroughly enjoyed our stay, especially the piece of history. Service was excellent. I told the front desk our room was too warm for our liking. The service manager came to our room & had our issue resolved

I’ve lived and traveled around China for 6 years and have been to Shanghai countless times trying many different types and levels of hotels. The Fairmont Peace Hotel is by the far the best I’ve ever experienced in Shanghai thus far. The service at check in was fantastic and friendly and so accommodating. The lady spoke perfect English which helped me a lot and went so far as to walk us to our room and explain some key points. All staff are wonderful and smiling and so willing to help. The room was clean and quiet and had all the modern finishings to make life easy while blended into a beautiful and traditional style. The Jazz Band is a must see and the small museum is lovely. The Phoenix Restaurant produced some delicious food. Overall I cannot stop singing the praises of this hotel. Also location is fantastic for tourists. Right on the Bund and close to subway stations and taxi pickup points if needed.

What a wonderful experience and special treat! The room, hotel tour, jazz band, birthday cake for my husband and breakfast were truly memorable. Huge thanks to Al of the staff!

Awesome historical hotel that includes a free museum tour. Couldn’t be in a better location. Get Sassoon’s suite if you can.

It was amazing experience for us. We’ve traveled so many places around the world, this hotel was one of the best hotels we’ve stayed in. We only stayed for 3 nights for Christmas, it’s holiday season, everything so beautiful. Great location and services, it was above my expectations except for the foods. When I booked, it didn’t include breakfast, we had to pay extra fees for it. Honestly, it’s okay to try, but not worthy （If you get it free, that’s awesome). Lots of selection, but wasn’t what I expected. It’s pricey, over $500 RMB for 2 one time only. Overall it’s perfect, I would stay there again when I visit Shanghai.

WOW, the hotel and staff are incredible. We have stayed at the Peace Hotel several times over the years and have always been well taken care of. This time was even more special as we got engaged here! I reached out to staff, who were more than accommodating in helping me plan the perfect proposal. A huge appreciation to Lily, Gordon, and the whole Fairmont Gold team for going above and beyond in making our stay one we will always remember. We stayed in the American Suite, and it was pure old world charm. Having stayed in luxury hotels world wide, I can truly say that this hotel and service is one of a kind! We can't wait for our next stay!

Always a great hotel to frequent

Excellence on all fronts other than breakfast - variety of food selection is good, staff are great - food however is always luke warm - I am sure this can be easily fixed. I still give the place 10/10 it is just a minor issue the hotel management staff needs to address as part of their business.

The hotel is unique and high quality service. Its design is more of a classic design rather than modern. If you can get to the roof you’ll experience Shanghai at its best

this hotel is the best hotel in shanghai in my opinion,, I and my wife came here to look aroind shanghai, and we made another reservation for our kids on coming december,, staff are very friendly,, i highly recommend this hotel for stay,, the rooms are big enough

Highly recommend! Loved our stay. The service was excellent from the moment our car service picked us up at the train to our check-in service and onward to our beautiful room.