Haiyou Hotel (Shanghai Bund Yan'an East Road store)

Haiyou Hotel (Shanghai Bund Yan'an East Road store) Reviews

Haiyou Hotel (Shanghai Bund Yan'an East Road store)

No.29 Jiangxi South Road, Huangpu District, Shanghai, ChinaView Hotel Details
Haiyou Hotel (Shanghai Bund Yan'an East Road store)
Haiyou Hotel (Shanghai Bund Yan'an East Road store)Haiyou Hotel (Shanghai Bund Yan'an East Road store)Haiyou Hotel (Shanghai Bund Yan'an East Road store)
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Haiyou Hotel (Shanghai Bund Yan'an East Road store) Guest Reviews

4.1/5
931 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(931)
Positive reviews(829)
Reviews with photos/video(197)
Convenient location(161)
Easy to get around(110)
Friendly front desk staff(82)
Great value for money(67)
Close to metro(61)
Average sound insulation(54)
Would stay again(20)
Perfect for business trips(13)
Negative reviews(102)
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Dec 17, 2024
There is no door to separate toilet and bedroom. The bed is really hard. And what bother me the most is the smoke of cigarette from other rooms. The receptionist told me that they use ventilation system connected all rooms AND they allow smoking in room, so there is nothing they can do, except we have a sleepless night. I wonder how fire alarm system would work with that cigarette smoke?
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Mintimer
Discount Single Room
Stayed in Nov 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Dec 25, 2024
Very polite staff, helped me to order food. The room smelled like cigarettes, though I requested non-smoking room. The mattress is hard. Location is great
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Guest User
Discount Single Room
Stayed in Dec 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 8, 2025
Very good location, recommend, 3 minutes from Yu Garden
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Anonymous User
Double Room A
Stayed in Aug 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Oct 27, 2024
all it’s good, thanks 🎀 Convenient, well located and inexpensive for the center of Shanghai almost
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Tim Andrew
Family Room
Stayed in Dec 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good location for being near the centre. No complaints about it - decent price for the location and standard of the room.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Anonymous User
Discount Single Room
Stayed in Nov 2024
Solo travelers
54 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Good location. Rooms are clean. Good price. Nice place to stay around the Bund. Lots of restaurants and lots of attractions around. Highly recommended.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Vanisher156
Family Room
Stayed in May 2024
Travel with friends
9 review
4.5/5
Great
Posted on Jun 23, 2024
It’s ok to stay here. The only thing i don’t like is the shower room area, only covered by a curtain, not a proper
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
EricTran
Guestroom (2 beds)
Stayed in Jan 2025
Family
2 review
4.5/5
Great
Posted on Feb 24, 2025
Really, good location and the staff was really nice. I would stay here again.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Iyang4960
Discount Single Room
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 12, 2024
Hotel Review The hotel is located in an excellent location, making it very convenient. The cleanliness and condition of the room are reasonable for the price. The staff are friendly and accommodating. However, the towels provided are a bit too small.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Uchiha590
Double Room A
Stayed in Dec 2024
Couples
6 review
4.2/5
Very Good
Posted on Jan 17, 2025
Bund scenic area was just 3-5 minutes walk away. Price is worth the room and location.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
DChong
Double Room A
Stayed in May 2024
Couples
64 review
4.0/5
Very Good
Posted on Jun 3, 2024
The bed was hard as the floor. Very uncomfortable sleep. The AC dripped all night as well. Everything else was good.
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
J.Vansen
Double Room A
Stayed in Apr 2024
Couples
30 review
4.7/5
Amazing
Posted on May 30, 2024
Great location. Literally just next to subway station exit 6 if Yuyuan Garden line 10. Everything is just a bike ride away to the bund to Nanjing road etc. However if they may please upgrade their bed mattress they have the hardest mattress I’ve ever slept in my life, u r literally sleeping on a wooden board. HaiYou hotel chains please upgrade all ur beds. This is tye 2nd branch of HaiYou I’ve stayed & their beds are all the same
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
Sharan Kumar M
Discount Single Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Ok for budget travelers
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force for our work. We will strive to do better. We hope you will continue to support us. Welcome to come often. I wish you and your family good health and good health. Everything goes well~
Osama im
Family Room
Stayed in Oct 2024
Business travelers
3 review
3.5/5
Posted on Jan 29, 2025
The location is great, close to the bund. Room was small for 3 person. Service was average.
Response from Property: 尊敬的客人您好，非常感謝您對我們工作人員的認可，您的滿意是我們工作的動力，我們會努力做的更好，希望您繼續支持我們，歡迎常來，祝您及家人身體健康、事事順意~
Margherita
Double Room A
Stayed in Apr 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 7, 2024
Funny separation between bed and toilet but okay! Overall happy of my stay
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!