Hi Inn Hotel (Shanghai The Bund Yan'an East Road)

Hi Inn Hotel (Shanghai The Bund Yan'an East Road) Reviews

Hi Inn Hotel (Shanghai The Bund Yan'an East Road)

No.29 Jiangxi South Road, Huangpu District, Shanghai, ChinaView Hotel Details
Hi Inn Hotel (Shanghai The Bund Yan'an East Road)
Hi Inn Hotel (Shanghai The Bund Yan'an East Road)Hi Inn Hotel (Shanghai The Bund Yan'an East Road)Hi Inn Hotel (Shanghai The Bund Yan'an East Road)
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Hi Inn Hotel (Shanghai The Bund Yan'an East Road) Guest Reviews

8.2/10
905 review
Verified reviews
Location8.2
Amenities7.9
Service8.5
Cleanliness8.2
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All reviews(905)
Positive reviews(798)
Reviews with photos/video(191)
Convenient location(165)
Easy to get around(111)
Friendly front desk staff(81)
Great value for money(70)
Close to metro(62)
Average sound insulation(55)
Would stay again(20)
Perfect for business trips(12)
Negative reviews(107)
Guest User
Guestroom (2 Beds)
Stayed in Nov 2024
Family
1 review
5.5/10
Posted on Dec 17, 2024
There is no door to separate toilet and bedroom. The bed is really hard. And what bother me the most is the smoke of cigarette from other rooms. The receptionist told me that they use ventilation system connected all rooms AND they allow smoking in room, so there is nothing they can do, except we have a sleepless night. I wonder how fire alarm system would work with that cigarette smoke?
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Mintimer
Discount Single Room
Stayed in Nov 2024
Solo travelers
15 review
8.0/10
Very Good
Posted on Dec 25, 2024
Very polite staff, helped me to order food. The room smelled like cigarettes, though I requested non-smoking room. The mattress is hard. Location is great
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Guest User
Discount Single Room
Stayed in Dec 2024
Solo travelers
7 review
8.0/10
Very Good
Posted on Jan 8, 2025
Very good location, recommend, 3 minutes from Yu Garden
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Anonymous User
Double Room A
Stayed in Aug 2024
Travel with friends
2 review
8.5/10
Very Good
Posted on Oct 27, 2024
all it’s good, thanks 🎀 Convenient, well located and inexpensive for the center of Shanghai almost
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Sonny Teio
Double Room A
Stayed in Feb 2025
Solo travelers
3 review
5.5/10
Posted on Mar 30, 2025
Location was great being walking distance to Yu Garden, The Bund, and Nanjing Road East. It was hard to find because I arrived at Shanghai in the evening so it always a challenge looking for hotels at night. Check-in was simple because I showed my passport and desk clerk was able to organise my room booking without conversation. I found the reception, hallways, and elevator areas are in need of a facelift. The room was great with my own bathroom and I actually like a hard bed, acoustics need improvement because you can hear the conversation in the rooms next to you. For my time I just needed a place to sleep by myself, affordable and small because I was sightseeing all day and night. Coming from a country where smoking is banned inside public areas and some outdoor spaces for events. The smell cigarette smoke was everywhere, even if you shut the one window - it still found a way in. This place is ok for short stays if you can put up with it's condition and that fact people ignore the smoking signs. I found out on my last day that the nearest subway station was 200m from the hotel which was annoying because I was walking the Nanjing Road East station every day and getting off there. So maybe a simple public transport map of the nearest subway stations/bus stops at reception for tourist to take a photo of would be really helpful.
Response from Property: We are very sorry for the bad experience you have had. We have strengthened our training and look forward to your next stay.
Guest User
Discount Single Room
Stayed in Feb 2025
Solo travelers
3 review
7.0/10
Posted on Mar 27, 2025
10/10 location and price but the hardest mattress I’ve ever experienced my life
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Tim Andrew
Family Room
Stayed in Dec 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Jan 14, 2025
Good location for being near the centre. No complaints about it - decent price for the location and standard of the room.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Anonymous User
Discount Single Room
Stayed in Nov 2024
Solo travelers
57 review
10.0/10
Outstanding
Posted on Jan 10, 2025
Good location. Rooms are clean. Good price. Nice place to stay around the Bund. Lots of restaurants and lots of attractions around. Highly recommended.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Vanisher156
Family Room
Stayed in May 2024
Travel with friends
9 review
9.0/10
Great
Posted on Jun 23, 2024
It’s ok to stay here. The only thing i don’t like is the shower room area, only covered by a curtain, not a proper
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
EricTran
Guestroom (2 Beds)
Stayed in Jan 2025
Family
8 review
9.0/10
Great
Posted on Feb 24, 2025
Really, good location and the staff was really nice. I would stay here again.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Iyang4960
Discount Single Room
Stayed in Nov 2024
Solo travelers
2 review
8.0/10
Very Good
Posted on Dec 12, 2024
Hotel Review The hotel is located in an excellent location, making it very convenient. The cleanliness and condition of the room are reasonable for the price. The staff are friendly and accommodating. However, the towels provided are a bit too small.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
Uchiha590
Double Room A
Stayed in Dec 2024
Couples
6 review
8.5/10
Very Good
Posted on Jan 17, 2025
Bund scenic area was just 3-5 minutes walk away. Price is worth the room and location.
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force of our work. We will strive to do better. I hope you will continue to support us. Welcome to visit us often. I wish you and your family good health and everything goes well.
DChong
Double Room A
Stayed in May 2024
Couples
64 review
8.0/10
Very Good
Posted on Jun 3, 2024
The bed was hard as the floor. Very uncomfortable sleep. The AC dripped all night as well. Everything else was good.
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
J.Vansen
Double Room A
Stayed in Apr 2024
Couples
30 review
9.5/10
Amazing
Posted on May 30, 2024
Great location. Literally just next to subway station exit 6 if Yuyuan Garden line 10. Everything is just a bike ride away to the bund to Nanjing road etc. However if they may please upgrade their bed mattress they have the hardest mattress I’ve ever slept in my life, u r literally sleeping on a wooden board. HaiYou hotel chains please upgrade all ur beds. This is tye 2nd branch of HaiYou I’ve stayed & their beds are all the same
Response from Property: May your life be as joyful as poetry. When I turn around, you are still here. That's great. Xiaohai thanks you for being here!
Sharan Kumar M
Discount Single Room
Stayed in Aug 2024
Business travelers
11 review
10.0/10
Outstanding
Posted on Nov 10, 2024
Ok for budget travelers
Response from Property: Dear guest, thank you very much for your recognition of our staff. Your satisfaction is the driving force for our work. We will strive to do better. We hope you will continue to support us. Welcome to come often. I wish you and your family good health and good health. Everything goes well~