HanTing Premium Hotel (Shanghai Lujiabang Road Subway Station) Reviews

Response from Property: 尊敬的客人！您好！太感謝你分享這麼詳細的入住體驗啦！聽到你説房間嶄新又舒適，窗户大采光還好，雖然一開始進店因為翻修有點摸不着頭腦，但後續服務到位，工作人員還熱情地讓你免費延遲退房，不過那個電源插座不支持歐式C型插頭確實有點小麻煩，後續會提供C型插頭，等您下次入住，會有一個不一樣的新體驗！

Response from Property: Hello! Thank you very much for taking the time to share your experience in our hotel. We are deeply sorry for the problems you mentioned. Regarding breakfast, we have indeed been working hard to improve the quality and richness, but it is obvious that we have not yet met your expectations. We will seriously reflect and make improvements as soon as possible, and strive to provide you with richer and more delicious breakfast options in the future. We are very pleased that the front desk staff can get your recognition. Their friendliness and helpfulness are the service standards we have always pursued. At the same time, we also attach great importance to the problem of insufficient shower water you mentioned, and will immediately arrange professionals to check and repair it to ensure that every guest can enjoy a comfortable shower experience. In addition, the ongoing construction of the hotel has caused you noise troubles, and we sincerely apologize to you again. We are well aware of the inconvenience caused by the construction to the guests, and we will try our best to adjust the construction time. The room will also be equipped with earplugs to reduce the impact on the guests' rest. Your feedback is very important to us. We will take every opinion seriously and strive to improve our service. I hope to win your trust and support again. I look forward to you having the opportunity to choose our hotel again in the future. We will wholeheartedly provide you with better services and a more comfortable accommodation environment. I wish you a happy life!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！

Response from Property: Thank you for recognizing our hotel. Sincere and enthusiastic service has always been our team's goal. We look forward to your next visit.

Response from Property: Thank you for your review! Our hotel is indeed known for its warm and comfortable environment and warm and friendly service. At the same time, it is close to the subway station, making travel very convenient. We look forward to seeing you again and bringing you a more pleasant accommodation experience!

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and taking the time to share your experience. We're glad to hear that you found the room size to be moderate and the location to be convenient with great shopping nearby. Your recognition is a great encouragement to the staff who actively provide help despite language barriers. However, we have also noted some areas for improvement that you mentioned. We sincerely apologize for the misleading images of the toilets on the platform. This may be due to untimely information updates or deviations in the communication process. We have immediately arranged for relevant departments to conduct a comprehensive review and correction of the pictures and descriptions to ensure that subsequent guests can obtain accurate information. Regarding the height of the toilet lid and the position of the toilet door, we will quickly arrange for our engineers to visit your room to conduct an on-site inspection and assess whether there are any unreasonable aspects in the design or installation. If adjustment is deemed necessary after evaluation, we will develop and implement a solution as soon as possible to improve your user experience. Thank you again for your attention and feedback to our hotel. Your opinions are the driving force for our continuous improvement. We look forward to having the opportunity to serve you again and to creating a perfect stay experience for you with better service and more complete facilities. I wish you a happy life!

Response from Property: Dear guest, thank you very much for your recognition and praise! We always regard service quality as the top priority. Ms. Xia, Ms. Li and Ms. Zhang are members of the management team. Their professionalism and enthusiastic service are the valuable assets of our hotel. Your satisfaction is the greatest encouragement to us. We will continue to work hard to continuously improve our service level and provide every guest with a better and more considerate service experience. Looking forward to your visit again!

Response from Property: Dear guests: Hello! Thank you very much for choosing to stay in our hotel and for sharing your valuable feedback about your 4-day stay. Your opinions help us optimize our service quality and your recognition of the hotel's services. From the warm and thoughtful reservation consultation before check-in, to the meticulous care in every aspect such as room service and catering supply during the stay, to the efficient and convenient check-out, every detail embodies the team's dedication. We are deeply honored to receive your recognition. From the selection of bedding materials, the matching of interior colors, to the arrangement of soft furnishings, we strive to create a private space for guests to relax and unwind. We are very pleased that you can feel our thoughtfulness. However, we also noticed that there were problems with the windows not opening and closing smoothly and loud noise at night during your stay. We deeply apologize for this. Window opening and closing problems may be caused by aging of window hardware or wear and tear from daily use, resulting in poor opening and closing, affecting your quality of rest. In response to these issues, we have taken prompt action: on the one hand, we have arranged for professional engineers to conduct a comprehensive inspection of the room windows, replace aging hardware accessories, and adjust the window opening and closing structure to ensure smooth opening and closing; thank you again for pointing out our shortcomings. Your tolerance and suggestions are the driving force for our continuous progress. We look forward to having the opportunity to serve you again and to present you with an impeccable stay experience with better services and more complete facilities. I wish you a happy life,

Response from Property: Dear friends, hello! Thank you for your recognition of Xiaoyou. Xiaoyou is in an excellent location, 10 meters away from Metro Line 8/9! There are supermarkets, shopping malls, bars, and snacks nearby. Xiaoyou's breakfast is very popular among friends, and a bowl of wontons with rich soup every day is essential. Every breakfast is full of energy. Xiaoyou robot is cute and adorable. Whenever you need it, it can come to meet your needs of delivering things, guiding, etc. I look forward to your more wonderful experience and sharing, and wish you a happy life!

Response from Property: Thank you for your review! Our hotel is indeed known for its warm and comfortable environment and warm and friendly service. At the same time, it is close to the subway station, making travel very convenient. We look forward to seeing you again and bringing you a more pleasant accommodation experience!

Response from Property: Thank you for your affirmation! We are glad that the excellent location and friendly attitude of the staff brought you a pleasant stay. Looking forward to serving you again and wish you all the best!

Response from Property: Hello, dear family! I'm very happy to see your comments. It is an honor to receive your recognition and support for our services. We have always served our guests warmly and sincerely. The hotel is located at Exit 4 of Lujiabang Road Station of Metro Line 8/9 and turn left for 10 meters. It is very convenient for you to go to the pedestrian street of Nanjing East Road or the airport. We are looking forward to your frequent visit. I wish you a happy life!

Response from Property: Thank you for recognizing our hotel. Sincere and enthusiastic service has always been our team's goal. We look forward to your next visit.

Response from Property: 尊敬的朋友您好！感謝您對小優的認可。小優位置絕佳，地鐵8/9號線，10米的距離哦！周邊超市、商場、酒吧、小吃應有盡有。小優家早餐頗受廣大朋友喜歡，每日來一份湯汁濃郁的餛飩是必不可少的。每天早餐都是能量滿滿。小優機器人可愛又呆萌，無論何時衹要您需要，它都可以過來滿足您送物，指引等需求。期待您更多美好的體驗及分享，祝您生活愉快!