No.1 Lane 35 Hualai Road, Minhang District, Shanghai, Minhang District, Shanghai, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
763 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.7
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All reviews(763)
Positive reviews(754)
Reviews with photos/video(135)
Delicious breakfast(136)
Friendly front desk staff(82)
Large rooms(39)
Quiet & comfortable(39)
Perfect for business trips(35)
Well designed(24)
Close to airport(15)
Delicious buffet(7)
Negative reviews(9)
Anonymous User
Superior Queen Room
Stayed in Feb 2025
Business traveler
26 review
10/10
Outstanding
Posted on Mar 11, 2025
Nice breakfast, easy to find, quiet area. Near to hongqiao train station, within 10min drive
Response from Property: Dear anonymous user, thank you for choosing to stay at voco suites shanghai hongqiao cdb and receiving your full score review. From your feedback, we know that you are satisfied with our hotel! We will continue to provide guests with high-quality service experience and look forward to your stay in the hotel again. Finally, I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Mar 2025
Traveling with friends
20 review
10/10
Outstanding
Posted on Apr 30, 2025
Absolutely fantastic hotel. The breakfast is top notch and the service from the staff is amazing. I would highly recommend this Voco!
Response from Property: 尊敬的_WeChat362091****,感謝您選擇入住上海虹橋商務區voco套房酒店,非常感謝您一如既往地支持和信任!很高興我們的早餐和客户服務再次贏得您的高度認可,也感謝您對酒店現代化風格的喜愛與推薦。我們始終致力於用貼心可靠的服務與妙趣橫生的細節,為每一位賓客打造愉快的入住體驗。我們期待在不久的將來再次歡迎您的到來!
Mark Regenass
Superior Queen Room
Stayed in Nov 2024
Business traveler
12 review
9.0/10
Great
Posted on Jan 16, 2025
Clean, new and modern hotel.
Excellent breakfast, good coffee shop and bar, easy walking distance to the exhibition center.
Response from Property: 尊敬的_TIXX14ab11kh,感謝您選擇入住上海虹橋商務區voco套房酒店,並獲得您滿分點評。從您的反饋中瞭解到您對我們酒店感到滿意!我們會持續的為賓客提供優質的服務體驗,期待您再次入住酒店,最後祝您生活愉快!
Guest User
Superior Room - Garden-View (2 Beds)
Stayed in Nov 2024
Business traveler
21 review
10/10
Outstanding
Posted on Dec 18, 2024
good food, but no entertainment around the hotel
Response from Property: Dear _TIID14jabc8r****,Thank you so much for your 5-star review! We’re thrilled to hear that you enjoyed our food. Your feedback is greatly appreciated. We understand that you would have liked more entertainment options around the hotel, and we will definitely take that into consideration as we continue to enhance our offerings for our guests.We hope to welcome you back soon and provide you with another delightful stay.
Nergz
Superior 2-bed Room
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 6, 2024
Great
Response from Property: 尊敬的_TIXXyzoyok0,感謝您選擇入住上海虹橋商務區voco套房酒店,並獲得您滿分點評。從您的反饋中瞭解到您對我們酒店感到滿意!我們會持續的為賓客提供優質的服務體驗,期待您再次入住酒店,最後祝您生活愉快
Yynikechangdianxinba
Superior Room - Garden-View (Double Bed)
Stayed in Jul 2025
Couple
6 review
10/10
Outstanding
Posted on Aug 7, 2025
Come and spend a weekend around Shanghai, the decoration is still intercontinental style as always, breakfast is also very good, there is actually a noodle stall of Song He Building, stewed meat pouring head is very delicious 👍 Unfortunately, the room facilities are a bit aging, the sink is slightly flawed, flaws are not concealed, the pre-sale package value for money is still very good ~
Original TextTranslated by Google
Response from Property: Dear YY, thank you for choosing Voco Suites Shanghai Hongqiao CBD and sharing your wonderful stay with us! We're delighted to hear that you were impressed with the hotel's design, breakfast, and the dishes at Songhelou Noodle Bar. Regarding the room amenities you mentioned, we've reported them to the relevant department for inspection and maintenance, and we look forward to offering you an even better experience next time. We look forward to welcoming you back and continuing to offer you the "intimate, reliable, and fun" Voco experience, creating a relaxing weekend for you.
Panghuigongzhudamowang
Superior Queen Room
Stayed in Jun 2025
Traveling with friends
10 review
4.5/10
Posted on Jul 13, 2025
Service: The worst experience of staying in a hotel ever!
The hotel property is under renovation. From morning to night, there is a continuous sound of electric drills and angle wheels. The sound is very close and it is so loud that people cannot stay indoors normally.
And what does the hotel do———
1️⃣ No reminder after booking and checking in;
2️⃣ There is a notice on the desk of the hotel saying that it is under renovation. Please forgive the guests. That's all. They are not even willing to provide guests with a pair of two-dollar earplugs. It's ridiculous.
Ask guests to cooperate with the hotel, so what guarantee does the hotel give to guests? ? ? ? Just let the guests live like living on a construction site during the day? ? ? ? ?
Come out to stay in a hotel just to listen to the noise of renovation during the day? Is this the standard of InterContinental?
When checking out, there were three young girls sitting at the front desk, carrying suitcases and making a lot of noise, but no one took the initiative to look up until we took the initiative to say we wanted to check out, and then the other party looked up and said just give me the room card. There was no inquiry about the check-in experience or any other communication. Later, one of them complained to the girl sitting on the other side that they didn't send anything. When checking out at the front desk, the front desk staff were unhappy with each other and threw faces. . . . It was a shocking front desk experience.
The only good thing was,
1️⃣ Alan was very warm and thoughtful when checking in;
2️⃣ The linen aunties were very good. They put on another pair of slippers when their shower slippers got wet on the first night. The auntie came to clean the next day and saw three pairs of slippers in the room. She thought it was a family of three, so she took the initiative to replenish three sets of toiletries, bath towels, bathrobes, etc. The cleaning aunties were very attentive, which was impressive.
It is recommended that this kind of hotel that does not understand what hotel management is should not just rush to make money and send congratulations messages every day for full rooms. Let the guests' check-in experience be like living in a construction site! ! ! !
Original TextTranslated by Google
Response from Property: Dear Fat Gray Princess, thank you very much for taking the time out of your busy schedule to share your stay experience with us. We sincerely apologize for the noise disturbance and dissatisfaction with the service you encountered during your stay. First of all, we deeply regret the impact of the noise caused by the construction in some areas of the hotel. We should have proactively informed you of the relevant information before your reservation or check-in, and provided necessary mitigation measures, such as earplugs or room adjustments, to avoid affecting your rest experience. For this negligence, we will strengthen the internal communication process to ensure that every guest can fully understand the situation before arrival and get a more considerate response plan. Secondly, we will take the poor service you encountered during check-out seriously and retrain the front desk team on service awareness and professionalism. We are well aware that sincere and proactive service is the cornerstone of guests' trust in the brand, and we are deeply ashamed that we failed to meet your expectations this time. At the same time, thank you for your affirmation and encouragement to employee Alan and the room cleaning aunt. Your recognition will be conveyed to them, and it also inspires us to continue to persist and improve in the details of service. We sincerely hope to have the opportunity to serve you again in the future and regain your trust with a more mature, meticulous and sincere attitude. Once again, I would like to express my sincere apologies and gratitude.
Guest User
Superior Room - Garden-View (2 Beds)
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 15, 2025
I was very satisfied with this stay. I upgraded the room and it was very close to the convention center. The room was very clean and quiet. I especially want to say something about Yorkey at the front desk, who was very warm and thoughtful. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear M6215****, Thank you for choosing to stay at voco Suites Shanghai Hongqiao CBD and sharing your pleasant experience. We are glad to know that you are satisfied with the cleanliness and quietness of the room, and we also appreciate your recognition and praise for Yorkey, our colleague at the front desk. It is our goal to provide you with a caring and convenient stay experience. We look forward to your visit again, and we will continue to welcome you with fun and reliable service!
JIE®
Superior 2-bed Room
Stayed in Apr 2025
Business traveler
63 review
10/10
Outstanding
Posted on May 11, 2025
I arrived very late because of a business trip. Grace at the front desk provided very good service. She helped me upgrade the room and gave me a free breakfast. There were many varieties of breakfast. The hotel is also very close to the National Exhibition and Convention Center. It will be my first choice for my next business trip.
Original TextTranslated by Google
Response from Property: 尊敬的JIE®,感謝您對上海虹橋商務區voco套房酒店的高度評價!很高興您喜歡我們酒店前台Grace的服務。voco始終致力於用貼心可靠的服務與妙趣十足的細節,讓每一位賓客都能享受不一樣的入住體驗。期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 8, 2025
I stayed at voco during a trip to the Shanghai Auto Show. The breakfast and accommodation were very good. Allen was very considerate and meticulous in providing related services such as ticketing. I recommend that you book this hotel near Hongqiao!
Original TextTranslated by Google
Response from Property: 尊敬的M50974****,感謝您選擇上海虹橋商務區voco套房酒店,並給予我們滿分好評!我們很高興您滿意早餐與整體入住體驗,也特別感謝您對Allen服務細緻周到的認可,我們已將您的肯定轉達給他。voco始終致力於以貼心可靠的服務,為每一位賓客帶來妙趣又舒心的旅程。歡迎您下次再次光臨,探索更多不同時刻!
CABBingo
Superior Queen Room
Stayed in Apr 2025
Business traveler
45 review
5.5/10
Posted on May 9, 2025
During the May Day holiday, I traveled in Jiangsu, Zhejiang and Shanghai. Considering the convenience of high-speed rail and airplane travel, and avoiding the crowded crowds in the city, I deliberately chose the vicinity of Hongqiao Station.
Advantages: The hotel is newly opened, located near the Hongqiao transportation hub, with high cost performance, good view outside the window, reasonable room layout, quality decoration, and Lawson downstairs, which is very convenient.
Disadvantages: 1. The location is too remote. I read the comments online before that it is relatively remote, and I made mental preparations, but I still have to sigh that this hotel is really remote. Specifically, it costs about 25 yuan to take a taxi to Hongqiao Station. The entrance is a dead end road. You have to go out the same way you came in. It is really remote.
2. The hotel facilities are shared with Even. Breakfast and laundry have to go to another hotel, which is not a good experience.
3. The hotel facilities management and service are very poor. I booked three rooms this time, and there were problems such as no shampoo in the bathroom (two shower gels), the shower rack fell off, and the poor sound insulation could hear the conversation in the next room. Although the hotel is newly opened, the management level needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at voco suites shanghai hongqiao cbd during the may day holiday and for sharing your stay experience in detail. We are glad that you appreciate the overall environment, room layout and surrounding facilities of the newly opened hotel, and thank you for your affirmation of the cost performance and the view outside the window. We attach great importance to your valuable suggestions: 1. Regarding the geographical location and transportation convenience, we are indeed located in a relatively quiet area of the hongqiao hub area, aiming to create a more relaxing accommodation environment for travelers. We will continue to improve travel instructions and transportation support information in the future; 2. Regarding breakfast and laundry services, we are currently sharing with the neighboring yiheng hotel. We will take your feedback into consideration and actively optimize the experience route and guidance; 3. Regarding the configuration of room supplies, facilities and sound insulation you mentioned, we have conveyed it to the relevant management team as soon as possible, and will strengthen daily inspections and service training, and strive to provide every guest with a higher level of stay experience. Thank you again for your objective and pertinent feedback, and look forward to the opportunity to present you with a more complete and pleasant stay experience in the future!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 1, 2025
VOCO Hotel is strategically located, close to Hongqiao Railway Station and National Exhibition and Convention Center (Shanghai); convenient for travel, beautiful environment, and convenient for business; the hotel rooms are comfortable and warm, and the staff are enthusiastic, especially the beautiful Sharon, who is conscientious and responsible in her work, thoughtful and considerate, making us feel at home. Next time I come to Shanghai, I will be happy to stay in this hotel [smile]
Original TextTranslated by Google
Response from Property: 尊敬的E34791****,感謝您選擇入住上海虹橋商務區voco套房並對我們的高度評價!我們很高興您對地理位置、環境和服務都感到滿意。特別感謝您對Sharon的認可,我們已將您的表揚轉達給她,她會因此更加充滿動力!酒店一直致力於為賓客營造温馨舒適的入住體驗,也歡迎您常回來,繼續感受我們妙趣又貼心的服務!
Anonymous User
Superior Queen Room
Stayed in Mar 2025
Business traveler
8 review
10/10
Outstanding
Posted on Apr 30, 2025
The accommodation experience is very satisfactory. It takes 13 minutes to walk to Gate 13 of the National Convention and Exhibition Center. The hotel is very new. The business nearby is not well developed, but there are Manner Coffee and Lawson, which is enough. The breakfast is mainly Su-style, Cantonese-style and Western food, which is delicious. There are not many people. In short, it is a very satisfactory stay experience.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的匿名用户,感謝您選擇入住上海虹橋商務區voco套房酒店,感謝您對我們酒店的細緻點評與滿分肯定!很高興您滿意本次的入住體驗,從步行可達的會展中心,到舒適的新設施、豐富的早餐及周邊便利的生活配套,您的認可是對我們最大的鼓勵。特別感謝您對前台Charlie服務的認可,我們已將您的讚賞轉達給她,相信她會倍感欣慰。我們將持續用貼心可靠的服務與妙趣十足的細節,為您和每一位賓客營造更優質的旅居體驗。期待您的再次光臨!
Wowoxiaoshou
Studio Suite (King Bed)
Stayed in Mar 2025
Solo traveler
60 review
8.0/10
Very Good
Posted on Apr 23, 2025
The style of the hotel is really good, very new, and the design is also good. For the package price, it is really cost-effective to stay in a hotel of this size.
The location is relatively remote. If you want to go out, you have to take a detour to get to the nearest complex. It is indeed suitable for business trips.
This is the most stingy hotel I have ever stayed in. It has achieved the ultimate in cost-saving. You have to ask the front desk for regular toiletries. The bathroom only has shower caps and care kits. The 2-day hotel package says that the first round of minibar is free, but there is only one round in two days. It is also an eye-opener. The new concept version of the "first round free" minibar is only 2 bottles of Coke/1 bottle of beer/1 bottle of apple juice. The bar at the front desk says welcome drinks. You have to be a group member to get it. It has nothing to do with your stay. The package comes with an eye mask, but I didn't see it for me after staying for two days. I didn't find it until I asked when I left the hotel. It had been distributed and sent the next day.
The sky runway connected to the hotel and the small river trail outside are very beautiful. The attitude of the front desk staff is very good, but they can be more enthusiastic and professional. It feels very "commercial" to me.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的握握小手,感謝您選擇入住上海虹橋商務區voco套房酒店。從您的反饋中瞭解到您對我們酒店感到滿意!我們會持續的為賓客提供優質的服務體驗,期待您再次入住酒店,最後祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 19, 2025
Charlie and Yvonne at the front desk are very good. They upgraded and sent breakfast. The breakfast was also very good. The service was very professional and considerate. You can choose this place for business trips.
Original TextTranslated by Google
Response from Property: 尊敬的M248595,感謝您選擇入住上海虹橋商務區voco套房酒店,並獲得您滿分點評。從您的反饋中瞭解到您對我們酒店前台Charlie和Yvonne感到滿意!我們會持續的為賓客提供優質的服務體驗,期待您再次入住酒店,最後祝您生活愉快!