Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)

Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort) Reviews

Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)

568 Lingxing Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)
Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort)
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Rezen Retreat(Shanghai Sanjia Xintiandi Tourism Resort) Guest Reviews

4.7/5
Outstanding
1123 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1123)
Positive reviews(1094)
Reviews with photos/video(374)
Classy environment(347)
Friendly front desk staff(111)
Offers pick-up/drop-offs(110)
Close to airport(97)
Delicious breakfast(85)
Well designed(52)
Garden view(23)
Has rooms for families(8)
Negative reviews(29)
BB Teoh
Ligui Cozy Twin Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 19, 2024
The hotel environment superb! The cleanliness needs to improve and towels need to change.. a bit yellowish.
Response from Property: Dear guests: "Spring water is bluer than the sky, and I sleep on the painted boat listening to the rain." Dear guests, first of all, thank you for choosing to spend a wonderful time with Licheng Villa! Thank you for taking the time to comment and share our hotel. Licheng Villa welcomes you to experience it again in the future~ Witness the growth and progress of Licheng Villa. I look forward to receiving your full praise next time you stay. I wish you all the best and a pleasant journey!
Guest User
Ligui Cozy Double Bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
It's a very beautiful place. Beautiful spacious rooms. The staff is very polite and attentive. Delicious, varied breakfasts. I will be happy to come again.
Guest User
Ligui Cozy Double Bed Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 10, 2024
My husband and I had a wonderful stay at Rezen Retreat. The environment was beautiful and we really enjoyed our morning walk around the area. The bed and the room were very comfortable and the breakfast was delicious. We would highly recommend it!
aime8585
Ligui Cozy Double Bed Room
Stayed in Jan 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The environment is so peaceful and tranquil, although during winter it is a little cold since there isn’t heating so they turned the aircon on for our arrival. Still I really struggled to sleep so they allowed us to stay for the rest of the day which was such a hospitable gesture. I was touched.
Response from Property: [Free drinks on the first night] [Free fruit] [Free butler service] For us, every guest is not just a guest, but also an indispensable friend and relative. Meeting yourself during the journey is a beautiful scenery. , we have all been traveling, always looking for a beautiful encounter during travel, which can accompany us to experience a unique memory.... I am very happy to meet you, and I am also very happy to have such a warm feeling with you in this city. Memory dear friends, welcome back anytime
Hayden450
Ligui Cozy Double Bed Room
Stayed in Jul 2024
Couples
5 review
3.7/5
Posted on Jul 7, 2024
Overall good experience. Travelling the Shanghai city was a long travel distance, however travelling to the airport was easy and quick. Depends on why you want to stay there. Staff were friendly and attentive, they provided everything we asked for. One issue we had though was that we had locked our room before we visited Suzhou. When we came back late at night, we had found that our hotel room door was open. Luckily nothing was missing, however it was not a nice feeling. Not sure how that happened. Door was closed and locked when we left earlier in the day.
Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Ligui Cozy Double Bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Friendly and helpful staff, good environment will come back again if I visit Shanghai in the future.
Guest User
Courtyard Parent-child Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
Excellent service from the reception and hotel staff. They treat every guest as special VIPs. The hotel has beautiful scenery, a rare jewel in Shanghai. We even saw 2 alpacas in the hotel! My kids love the place. Thank you for everything!
Response from Property: [Forest Oxygen Bar] [New Chinese Hotel] "Wow~~ Thank you dear for your five-point evaluation and affirmation of Xiaoli. Your recognition has given Xiaoli great encouragement. Xiaoli will keep it up and will work hard to do it. Even better. Looking forward to seeing you again at Shanghai Lizheng Courtyard (Top 3A Xintiandi Tourist Resort), Xiaolijing is waiting for your arrival!"
Wee Jie
Ligui Cozy Double Bed Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Arrived during wee hours but the reception staffs were friendly and check in was a breeze. Very clean room and the bed was comfortable. Free transport to Pudong airport was a huge plus.
Response from Property: [Forest Oxygen Bar] [Lake View Family Room] [Free Self-service Laundry Room] The night is beautiful because of the stars, life is beautiful because of encounters, friends are affectionate because of helping each other, lovers love each other because of knowing each other, and we are better because of you. Thank you for your good comments and I would like to send a sincere greeting to every guest who stays! I look forward to your visit again!
Remy
Ligui Cozy Twin Room
Stayed in Jan 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Quiet and restfull Take a walk outside, by the lake and the bridges Breakfast closes at 9h30 Close to the airport
Guest User
Ligui Cozy Double Bed Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 26, 2024
This hotel near outlet and pudong airport and the hotel is fresh and comfortable. The facilities are clean and readily available with a nice view. The staffs here are always proactive and attentive. Very nice hotel.
Guest User
Courtyard Parent-child Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 6, 2023
One of the best resorts we’ve stayed in China. The accommodation is located outside of the city center in a scenic and quiet neighborhood consisting of traditional buildings, large gardens and a large lake where you can rent canoes and jet skis. The rooms were spacious and clean. The staff were extremely helpful and friendly and they constantly went out of their way to assist us. The resort also offers free shuttles to Pudong Airport and Disneyland. Would definitely the resort to anyone visiting Shanghai.
WH sg
Ligui Cozy Twin Room
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Such friendly service. I will definitely come back
Response from Property: Dear guest: "The flying flowers are as light as a dream, and the boundless rain is as gentle as sorrow." Dear guest, thank you for staying at Lizheng Villa Hotel and sharing your stay experience! Thank you for your recognition of our services. We will definitely work hard to create a more comfortable environment. We look forward to your next stay and wish you a happy journey!
Celina
Ligui Cozy Double Bed Room
Stayed in Mar 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Mar 24, 2024
Comfortable n quiet stay.
Guest User
Ligui Cozy Twin Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Excellent
Zixuan2006
Ligui Cozy Double Bed Room
Stayed in Nov 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Nov 13, 2024
It's a very beautiful hotel in the Huizhou style, with very warm service! The front desk staff is very nice; it's very quiet at night and I slept very comfortably. In short, it's a hotel with good service
Original TextTranslated by Google
Response from Property: [Forest Oxygen Bar] [New Chinese Style Hotel] "Wow~~ Thank you dear for giving Xiaoli a five-point evaluation and affirmation. Your recognition has given Xiaoli great encouragement. Xiaoli will keep it up and will work hard to do better. I look forward to meeting you again at Shanghai Licheng Villa (Sanjia Xintiandi Tourism Resort). Xiaoli is waiting for your arrival!"