Country Inn & Suites by Radisson Hotel (Shanghai Train Station) Reviews
Country Inn & Suites by Radisson Hotel (Shanghai Train Station)
585 Hengfeng Road, Jing'an District, Shanghai, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.5/10
Outstanding
4302 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
Filter by:
Sort by:
All reviews(4302)
Positive reviews(4206)
Reviews with photos/video(621)
Easy to get around(1006)
Convenient location(910)
Close to train station(589)
Delicious breakfast(359)
Friendly front desk staff(210)
Perfect for business trips(150)
Would stay again(105)
Tasty coffee(32)
Negative reviews(96)
Rossi
Deluxe Queen Room
Stayed in Jun 2025
Business traveler
71 review
8.5/10
Very Good
Posted on Jul 16, 2025
Is a good solution, situated very close to Shanghai central train station
Good service. Long check in
Response from Property: Dear Guests: Thank you for choosing our hotel and sharing your stay experience! Located near Shanghai Railway Station, the Liyi brand is part of Jinjiang Group. The hotel is just a 5-minute walk from Shanghai Railway Station and convenient access to Metro Lines 1, 3, and 4. Major bus routes including 741,845,966,185, and 510 all stop right outside our premises. Our location offers easy access to tourist attractions, shopping districts, airports, and railway stations. We sincerely look forward to welcoming you back for future visits
asokakaru
Deluxe Family Room
Stayed in Jun 2025
Family
3 review
6.5/10
Posted on Jul 16, 2025
Very impersonal standoffish and non smiling staff..despite being a Radisson selected in the hope of some English skills only one small made receptionist tried assisting with queries.The rest has one motto
"NO ENGLISH" THEY TELL THIS LOUD AND PROUD ALMOST LIKE DENOUNCING THE ENGLIGH! sounded more like DOWN WITH THE ENGLISH LIKE as pronounced aggressively sans smiles as most Chinese are sadly incapable of!
ROOMS HAVE ROOFS THAT CAN BE TOUCHED ,TINY 4 foot UNOPENABLE LOCKED ALUMINUM FILTHY OPAQUE WINDOWS..ROOM WITH A VIEW OF FILTH! They shoved a large number of toothbrushes at our face on arrival for all pax 12 for us 3 pax *4days!ugly boxy old-school prison cell with luckily comfy bid
Beds.food was ok and of a good variety and varation.BEWARE...there is no true late checkout just the usual 2 pm or pay extra ..luckily trip.com refunded it Powe kept on failing luckily we were not in an elevator..They initially were even not happy to store our luggage even having paid late check out.declining is their usual modus operandi sans one .won't even try to help with a translator as road fellow s did.int chains must employ those speaking basic int languages or train the staff an iota .very basic but we'll located hotel next to metro and shopping..pl enjoy the pics of the tooth brush shoving wellcome at the reception...and what you could do with them...sorry can't show you where I shoved the rest
Response from Property: Dear Guests: Greetings! Sometimes waiting for a special person can feel like a lifetime, but why not embrace the slow pace? By slowing down, we transform every hopeful glance into radiant smiles. Through this patience, each constructive comment and encouraging smile becomes our hotel's guiding principle (driving us to refine operations and elevate service standards). Thank you for your trust – we'll keep pushing forward! Wishing you good health and all the best in life!
SEBASTIAN
Business Queen Room
Stayed in May 2025
Solo traveler
7 review
8.5/10
Very Good
Posted on Jun 22, 2025
I had a wonderful stay at this hotel. The room was comfortable, and tastefully decorated. The staff were friendly and always ready to help, making me feel truly welcome. While there were a few minor areas for improvement, overall the experience was relaxing and enjoyable. I’d happily stay here again!
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your accommodation experience at the hotel!The hotel is adjacent to Shanghai Railway Station and is about a 5-minute walk from subway lines 1, 3, and 4. It is very convenient to go to various attractions, shopping circles, airports, and train stations. We sincerely look forward to your visit again!
Jean Jingga
Deluxe Family Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jul 8, 2025
Room spacious, clean and comfortable bedding. The staff very friendly especially with the name " Wu Ni ". Thank you for your assist
Response from Property: 親愛的客人:您好!感謝您的入住麗怡酒店(上海火車站店),我們將繼續保持高品質的服務、優秀的對客標準,竭力為每一位客人打造舒適温馨的入住環境。再次感謝您的好評,真誠期待您的再次光臨!
ramijos
Deluxe 2-bed Room
Stayed in May 2025
Business traveler
23 review
10/10
Outstanding
Posted on Jun 19, 2025
Location Shanghai railway station 50mt.
Subway 50mt.
Clean excellent.
Breakfast excellent.
Laundry free. Excellent.
Gim very good.
Staff cordial and helpful
4 star hotel equal five star hotel
Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your accommodation experience at the hotel! We have ordered the relevant departments to rectify the issue you raised. Thank you very much for your feedback again.The hotel is adjacent to Shanghai Railway Station and is about a 5-minute walk from subway lines 1, 3, and 4. It is very convenient to go to various attractions, shopping circles, airports, and train stations. We sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 14, 2025
This hotel is very near to the Shanghai railway station and from Pudong airport we take the maglev n changed to the train that took us to the station n after alighting just a short walk to the hotel . Although we reached at 9.30 am they let us check in without even us asking for it.
The family room is very spacious , look very new and clean and everting works fine . I will definitely book this hotel again if I visit Shanghai as the price is very good too
Response from Property: Dear guest, thank you for taking the time to review our hotel! Our hotel offers a warm and elegant environment, clean and tidy rooms, efficient and convenient facilities, and thoughtful service, ensuring your convenience and comfort. The surrounding area is well-connected, with a wide range of dining and entertainment options. Whether you are traveling or on business, our hotel is your ideal choice. We are committed to providing you with the best possible service and look forward to your return visit.
C. Pitellos
Deluxe 2-bed Room
Stayed in May 2025
Business traveler
5 review
9.5/10
Amazing
Posted on Jun 16, 2025
Excellent location south of the Shanghai Traim station. Room was clean and tidy. Bed was comfy.
Response from Property: Dear Guests, hello! Thank you for choosing our hotel and sharing your stay experience with us! Our hotel is conveniently located near Shanghai Railway Station. The Lijie brand is part of the Jinjiang Group. It's just a 5-minute walk from Shanghai Railway Station to the subway lines 1, 3, and 4, and bus routes 741,845,966,185, and 510 are all available right at the hotel entrance. We are very close to various attractions, shopping districts, the airport, and the railway station, making travel convenient. We sincerely look forward to your return visit!
tulipqueen
Deluxe 2-bed Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 15, 2025
The hotel location is opposite to shanghai railway station line 1(red) exit 3. Take a short walk from exit 3. But if u bring luggage , it's not convenient from exit 3.
The hotel room is clean and new. The design of the lobby is modern and updated.
They provide mineral water, coffee n cookies at the lobby for guests.
Response from Property: Dear Guests, hello! Thank you for choosing our hotel and sharing your stay experience with us! Our hotel is conveniently located near Shanghai Railway Station. The Lijie brand is part of the Jinjiang Group. It's just a 5-minute walk from Shanghai Railway Station to the subway lines 1, 3, and 4, and bus routes 741,845,966,185, and 510 are all available right at the hotel entrance. We are very close to various attractions, shopping districts, the airport, and the railway station, making travel convenient. We sincerely look forward to your return visit!
SARITA
Business 2-bed Room
Stayed in May 2025
Family
1 review
9.0/10
Great
Posted on Jun 11, 2025
The room was clean and there was no smell of cigarette smoke inside, although there was a noticeable smell of smoke in the hallway. I booked two rooms, but on the first night, we were given rooms on different floors. However, we were able to change and stay on the same floor for the second night.
The front desk staff did not speak English very well, so it was sometimes hard to communicate. On the positive side, the location is great—very close to Metro Line 1 and the Shanghai Railway Station. The breakfast menu was almost the same every day.
Response from Property: 尊敬的賓客:您好!感謝您對麗怡酒店上海火車站店的入住體驗做出真誠的點評。用心服務每一位客人,讓每一位客人賓至如歸,住得開心,住得滿意是麗怡全部工作人員應做的事。能為每一位客人提供最乾淨最整潔的入住環境是小怡的宗旨。能夠得到您的滿意與誇獎,小怡非常榮幸。誠摯的期待與您的再次相見。
Guest User
Deluxe Queen Room
Stayed in May 2025
Solo traveler
29 review
8.0/10
Very Good
Posted on Jun 4, 2025
Good location. Very close to the railway station.
Friendly and helpful staff. Big rooms, gym, laundry.
Good breakfast. Clean and quiet
Response from Property: Dear guest, thank you for taking the time to review our hotel! Our hotel offers a warm and elegant environment, clean and tidy rooms, efficient and convenient facilities, and thoughtful service, ensuring you enjoy unparalleled convenience and comfort. The surrounding area is well-connected, with a wide range of dining and entertainment options. Whether you are traveling or on business, our hotel is your top choice. We are committed to providing you with the best service and look forward to your return visit.
AleFragola
Deluxe Queen Room
Stayed in May 2025
Solo traveler
27 review
10/10
Outstanding
Posted on Jun 8, 2025
I really enjoyed my stay at this hotel.
The service is fantastic, they are helpful and welcoming. The hotel is just couple of minutes walk from the train station an line 1. Nearby there are several shopping malls with restaurants, and you can easily reach Hanzhonglu with a 10-15 min walk.
The room was quite big, very clean, with a very comfortable bed and pillows. There is enough space to store your luggage, a fridge and a desk, which for me was very useful.
The bathroom was big and clean, with all necessary shampoo, conditioner and soap.
I did not book the breakfast so I can't evaluate it.
The quality/price was honestly very good. I would totally come back.
Response from Property: Dear guest, thank you for taking the time to review our hotel! Our hotel offers a warm and elegant environment, clean and tidy rooms, efficient and convenient facilities, and thoughtful service, ensuring your convenience and comfort. The surrounding area is very convenient, with comprehensive dining and entertainment options. Whether you are traveling or on business, our hotel is your top choice. We are committed to serving you with the utmost sincerity and look forward to your return visit.
Anonymous User
Deluxe Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 4, 2025
very near the Shanghai Railway “metro” and “train” station. staff were very nice and helpful. most can speak English. room was clean and quite big. the beds and pillows were very comfortable. what we loved the most was the location and the cleanliness. there was no tobacco smell at all, unlike any other Chinese chain hotels. they even allowed us to check in as early as 11 am because the rooms were available. so thankful of that because we could take a shower after the hot and tiring flight we took. also very convinient for anyone needing to travel via the train station early in the morning. we didn’t buy the breakfast buffet but was satisfied with the free water+tea+coffee+cookies provided for free at the lobby
Response from Property: Dear guest, thank you for taking the time to review our hotel! Our hotel offers a warm and elegant environment, clean and tidy rooms, efficient and convenient facilities, and thoughtful service, ensuring you enjoy unparalleled convenience and comfort. The surrounding area is well-connected, with a wide range of dining and entertainment options. Whether you are traveling or on business, our hotel is your top choice. We are committed to providing you with the best service and look forward to your return visit.
WL61
Deluxe Queen Room
Stayed in Apr 2025
Couple
16 review
9.0/10
Great
Posted on May 27, 2025
Excellent location and very close to metro and railway station. Good room size and comfortable bed. Little disappointed with shower water pressure, and pipe from sink connected to sewerage pipe not closed properly, it is a design fault, so it has little odor smell in the washroom and have to kept the exhaust fan running. I use some medical tape to seal the gaps to avoid the bad smells.
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel and sharing your stay experience! The hotel has always attached great importance to the maintenance of equipment and facilities, and we will continue to improve and perfect the hotel's supporting facilities. Strive to provide every guest with the most comfortable stay experience
Julien
Deluxe Queen Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 25, 2025
Very good, near the railway station if you want to go to other cities near Shanghai, on line 1 to go to the center of Shanghai.
Response from Property: Respected Guests: Hello! Thank you very much for choosing our hotel and sharing your stay experience! The hotel is located near Shanghai Railway Station, and the Lijie brand belongs to Jinjiang Group. It takes only about 5 minutes to walk from the hotel to Shanghai Railway Station as well as Metro Lines 1, 3, and 4. Buses 741,845,966,185, and 510 are right at the hotel entrance. Access to various attractions, shopping districts, airports, and railway stations is very convenient. We sincerely look forward to your return visit!
Barbara7
Deluxe Queen Room
Stayed in May 2025
Business traveler
17 review
9.5/10
Amazing
Posted on Jun 16, 2025
Good place for staying in Shanghai thoughtless. The hotel has everything you need
Response from Property: Dear Guests, hello! Thank you for choosing our hotel and sharing your stay experience with us! Our hotel is conveniently located near Shanghai Railway Station. The Lijie brand is part of the Jinjiang Group. It's just a 5-minute walk from Shanghai Railway Station to the subway lines 1, 3, and 4, and bus routes 741,845,966,185, and 510 are all available right at the hotel entrance. We are very close to various attractions, shopping districts, the airport, and the railway station, making travel convenient. We sincerely look forward to your return visit!