Mercure Hotel (Shanghai Hongqiao Railway Station)

Mercure Hotel (Shanghai Hongqiao Railway Station) Reviews

Mercure Hotel (Shanghai Hongqiao Railway Station)

Lane 683 Shenhong Road (Xiexin Center), Minhang District, Shanghai, ChinaSee Hotel Details
Mercure Hotel (Shanghai Hongqiao Railway Station)
Mercure Hotel (Shanghai Hongqiao Railway Station)Mercure Hotel (Shanghai Hongqiao Railway Station)Mercure Hotel (Shanghai Hongqiao Railway Station)
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Guest Reviews

9.6/10
Excellent
4182 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(4182)
Positive reviews(4127)
Reviews with photos/video(904)
Convenient location(612)
Easy to get around(526)
Delicious breakfast(506)
Friendly front desk staff(465)
Quiet & comfortable(385)
Large rooms(378)
Close to train station(354)
Perfect for business trips(263)
Negative reviews(55)
MattyF
Standard Single Room
Stayed in Jun 2025
Solo traveler
52 review
7.0/10
Posted on Jul 11, 2025
It’s a boring kind of place with unexciting rooms but I suppose that is typical for this type of hotel. You probably can’t walk there judging by the maze of roads. And although it is about 1 km away from the station, taxis seem to need to travel 5 times that distance. I can’t see any particular benefit to staying here. When you do arrive, don’t expect a warm welcome. Also the two ladies on reception has no English, which is unusual for this type of hotel. The room was adequate but walls and doors are thin and the corridors reek of smoke. The worst thing though is that the 2 flat pin electrical sockets have a plate that stops you from using them! You can only use the 3 pin angled sockets which nobody carries. There is USB-A but all of my devices are now USB-C. I could hear through the wall the desperate attempts of my neighbour to plug in his devices, and failing. It is ridiculous. They give no warnings, advice or guidance about this. Thankfully my power bank had enough charge to get me through to my train the next day. I wouldn’t choose this hotel again. Better to jump on the MRT and travel 2 or 3 stops down the line for a better place with easier access and electrical sockets that work.
Response from Property: 親愛的客官,感謝您在百忙之中抽空對我們做出評價,做得不到位的地方小美正在努力完善中,我們一定改進,期待您下次的滿分入住體驗!
Barbara7
Superior Queen Room
Stayed in Apr 2025
Business traveler
17 review
10/10
Outstanding
Posted on May 19, 2025
I chose this hotel for my staying because it was really close to the train station and well maintained. The furniture was new, the room was clean and they gave me some healthy snacks at the arriving time. The breakfast was chinese and international style and has enought choices. The only problem was the the noise from the other rooms, the walls probably are really thin.
Response from Property: There is a kind of longing called worrying about you, and there is a kind of happiness called knowing you! Thank you for your support and recognition of Xiaomei, and I am grateful to have you! Xiaomei will be better and look forward to your visit again!
DONGHO
Standard Single Room
Stayed in Mar 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Apr 20, 2025
They have very good breakfast and great service. I will use this hotel for next trip, when I use Hongqiao railway station.
Response from Property: 能讓您住的舒服住的開心美居酒店的寶寶們都很高興~當然啦~~我們一定不會驕傲會繼續努力,因為我們的目標遠不止於此~萬水千山總是情,多來幾次行不行。當您多體驗幾次就會發現我們還會帶給您更多的滿意和驚喜,要再來哦~
Guest User
Deluxe Double Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 14, 2025
Great stay at Mercure Hotel, huge room with great amenities and near hong qiao railway station
Response from Property: 相逢即是有緣,我們珍惜與每一位客人的初次相逢,企圖讓您滿意、驚喜、甚至感動。客官,很高興能收到您的好評,美居不勝感激,也真歡喜和期待都將化作一縷和煦的微風,捎去小美對您的思念,小美等您再來!
Guest User
Standard Single Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 30, 2025
Very good service, can check in even at 12am
Response from Property: 客官這麼稱讚小美,小美都有點害羞啦~~~既然覺得小美這麼好一定要再來看小美哦,花茶香巾已備好,小美期待與您的再次相遇,愛您喲~
Guest User
Honorable Double Bed Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 19, 2025
We had a very comfortable stay at Mercure Hotel. The bed was comfortable and the breakfast was excellent. The staff are also very helpful and accommodating. This hotel provided the perfect stopover for us after a late night arrival before heading to Suzhou in the morning. 
Response from Property: 相逢是首歌,相知是幅畫。那麼小美和您可不可以珍藏着這幅畫,同唱着這首歲月之歌?小美用心服務,衹為博君一笑。您的這麼多好字,小美感動的不要不要的~麼麼噠
Guest User
Deluxe Room (2 Beds)
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 25, 2025
Very good room and very accommodating staff
Response from Property: 感謝親對小美的喜愛,相信我們會一直伴隨,這所有美好的瞬間將會編織最美好的記憶永存,期待您的再次光臨
Herman
Standard Single Room
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Apr 13, 2025
Good choice for overnight sleep and the train travel from Hongqiao station in next day.
Response from Property: 這麼高的評價給到小美實在是開心O(∩_∩)O~~ 看來客官是小美家的忠實粉絲呢!覺得好的話要常在美居與您遇見,沒有驚艷的開場,沒有華麗的告白。一條熱毛巾,一杯花茶,一句温馨的問候,是美居所有小夥伴們歡迎您的最佳方式。小美期待您的下次光臨~~
Jun Yong
Honorable Double Bed Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 12, 2025
Stayed here for 6 nights. Overall hotel quality is good and service is on point.
Response from Property: 能讓您住的舒服住的開心 ~ 美居酒店的寶寶們都很高興~當然啦~~我們一定不會驕傲會繼續努力,因為我們的目標遠不止於此~萬水千山總是情,多來幾次行不行。當您多體驗幾次就會發現我們還會帶給您更多的滿意和驚喜,要再來哦~~
Guest User
Standard Single Room
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 13, 2025
It’s a good hotel, the location is near the railway
Response from Property: 親,與您相遇是美好的,您對小美的肯定更是對小美的激勵,下次還選擇小美哦~~ Good Morrow!衹為更好的出發!
Guest User
Standard Single Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 22, 2025
It was a great experience staying here. The staff at the lobby were really nice and helpful. All the facilities are clean and of good quality. Overall, I highly recommend staying here.
Response from Property: Xiaomei's heart is filled with joy to get your recognition, hehehe, hehe, I think about you during the day, miss you at night, you are in my dreams, I look at you in my eyes, I hold you in my hands, Xiaomei will always be here waiting for you, please come back often!
PONGTORN W.
Superior Queen Room
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 1, 2025
Good comfort Modern hotel. Breakfast is excellent.
Response from Property: 在美居與您遇見,沒有驚艷的開場,沒有華麗的告白。一條熱毛巾,一杯花茶,一句温馨的問候,是美居所有小夥伴們歡迎您的最佳方式。小美期待您的下次光臨~~
lifen
Deluxe Room (2 Beds)
Stayed in May 2025
Family
3 review
8.0/10
Very Good
Posted on Jun 16, 2025
I Like it. It is clear.
Response from Property: “終於等到您,還好我沒有放棄”一直在茫茫人海尋找懂美居,喜愛美居的人,此時此刻,衹有這首歌可以表達美居的心情~~謝謝您~~ 期待您的再次光臨!
Phang Swee Piao
Superior Queen Room
Stayed in Jun 2025
Business traveler
3 review
7.0/10
Posted on Aug 3, 2025
Not easy to find hotel location, because inside the business building area.. not near the main road.
Response from Property: 小美一向追求完美,很清楚世上本就無十全十美的東西,但我們會一直努力的去改善,儘量使其完美,樂此不疲。感謝親的及時反饋,小美以後一定會加強檢查力度,期待下次您能有滿意的入住體驗。
Kirill Usov
Standard Single Room
Stayed in Jun 2025
Business traveler
2 review
8.5/10
Very Good
Posted on Jul 24, 2025
Overall impression is good. As the hotel does not face the street, it's a bit complicated to find. Good breakfast, clean room. The only problem is that some dome of a ***** was smoking in the toilet, even smoking is prohibited. And the smell came to my room.
Response from Property: 小美一向追求完美,很清楚世上本就無十全十美的東西,但我們會一直努力的去改善,儘量使其完美,樂此不疲。感謝親的及時反饋,小美以後一定會加強檢查力度,期待下次您能有滿意的入住體驗。