Kensington Hotel Yeouido

Kensington Hotel Yeouido Reviews

Kensington Hotel Yeouido

16 Gukhoe-daero 76-gil, Yeongdeungpo-gu, Seoul, 07238, South KoreaView Hotel Details
Kensington Hotel Yeouido
Kensington Hotel YeouidoKensington Hotel YeouidoKensington Hotel Yeouido
Check available rooms for your travel dates
We Price Match
1 night

Kensington Hotel Yeouido Guest Reviews

4.3/5
Very Good
138 review
Verified reviews
Location4.5
Amenities4.0
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(138)
Positive reviews(131)
Reviews with photos/video(32)
Awesome stay(30)
Great location(22)
Clean and tidy(20)
Friendly owner(19)
Convenient location(14)
Great value for money(11)
Delicious breakfast(9)
Easy to get around(9)
Negative reviews(7)
Wallapak Polasub
Deluxe Double Room (Low Floor, No View)
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Oct 6, 2024
Breakfast options are amazing. Location is good, about 5 min walk to line #9 and about 20 min walk to line #5. Yeouido park is just around the corner. At night, be sure to check out the city view from Seogang bridge (just a few minute walk from the hotel)
Response from Property: Hello This is Kensington Hotel Yeouido. Thank you very much for making a reservation and visiting our hotel. We hope that your stay at Kensington Hotel Yeouido will be a comfortable and pleasant memory. We will share your valuable review with all departments and strive to provide a comfortable stay and better service on your next visit. Kensington Hotel Yeouido will always do its best to repay our customers' service. We hope you have a happy day. Thank you. Kensington Hotel Yeouido
LIT LIT
Standard Family Twin Room
Stayed in May 2024
Travel with friends
2 review
2.0/5
Posted on Jun 24, 2024
Front desk not able to understand simple English. Take longer time to know what guest needs. Room plugs not working. Need to go front desk to borrow the adapter.
Yue Wah
Deluxe Double Room (Low Floor, No View)
Stayed in Sep 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Value for money great location with airport bus
Response from Property: Hello This is Kensington Hotel Yeouido. Thank you very much for making a reservation and visiting our hotel. We hope that your stay at Kensington Hotel Yeouido will be a comfortable and pleasant memory. We will share your valuable review with all departments and strive to provide a comfortable stay and better service on your next visit. Kensington Hotel Yeouido will always do its best to repay our customers' service. We hope you have a happy day. Thank you. Kensington Hotel Yeouido
Guest User
Deluxe Double Room (Low Floor, No View)
Stayed in May 2024
Travel with friends
2 review
3.2/5
Posted on Jul 22, 2024
The hotel is ok.
PhD
Deluxe Family Twin Room
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Mar 5, 2024
it was awesome!
Guest User
Deluxe Family Twin Room
Stayed in May 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Good Friendly
Guest User
Executive King Room With City View
Stayed in Nov 2024
Couples
1 review
3.2/5
Posted on Dec 7, 2024
The hotel atmosphere was generally calm and the staff were very friendly. I enjoyed the Dubu Lounge happy hour, welcome tea time, and breakfast. Although there weren't many or diverse options, the composition wasn't bad^^ The room was generally clean and the cleaning was good. However, the view wasn't a city view, but just a building view. ㅎㅎㅎㅎ That part was a bit disappointing, but everything else was good^^
Original TextTranslated by Google
Response from Property: 안녕하십니까켄싱턴 호텔 여의도 입니다.저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다.켄싱턴호텔 여의도에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다.남겨주신 소중한 후기는 모든 부서에 전달하여다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다.고객분들의 서비스에 항상 보답하는 진심을 다하는 켄싱턴 호텔 여의도가 되겠습니다.행복한 하루 보내시기 바랍니다.감사합니다.켄싱턴 호텔 여의도 올림
Santiago
Deluxe Double Room (Low Floor, No View)
Stayed in Nov 2024
Couples
5 review
2.0/5
Posted on Dec 8, 2024
Hotel with terrible service, they have the American flag and none of the staff has a medium level of English, it is shameful. They do not know how to give any kind of information nor are they interested in what the guest needs. The shaving or dental kits that are free in 4* or higher hotels are charged for here. Finally, the hotel does not have the tax free option, like other hotels in Seoul that do offer this possibility.
Original TextTranslated by Google
Response from Property: Hola,Le saluda el Kensington Hotel Yeouido.Le agradecemos por haberse alojado en nuestro hotel, a pesar de que no logramos cumplir con sus expectativas de servicio, le pedimos disculpas por los inconvenientes causados.Hemos transmitido sus comentarios al departamento correspondiente y nos esforzaremos por mejorar.Gracias.
Anonymous User
Deluxe Double Room (Low Floor, No View)
Stayed in Oct 2024
Solo travelers
16 review
3.2/5
Posted on Nov 25, 2024
The room facilities are very old, but it's relatively clean. There is almost no view on the lower floors of the fourth floor, facing other buildings, which is fine, anyway, I go out during the day. The worst thing is that I don't know what machine is in the opposite building, it makes a booming sound all day long, and the single-layer windows are not soundproof at all. It stops at about 11 pm, and then starts again at around 7 am. This kind of sound is not serious when the TV is on, but it is deadly when you are sleeping quietly. Light sleepers should choose carefully.
Original TextTranslated by Google
Response from Property: 안녕하십니까켄싱턴 호텔 여의도 입니다.저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다.켄싱턴호텔 여의도에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다.남겨주신 소중한 후기는 모든 부서에 전달하여다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다.고객분들의 서비스에 항상 보답하는 진심을 다하는 켄싱턴 호텔 여의도가 되겠습니다.행복한 하루 보내시기 바랍니다.감사합니다.켄싱턴 호텔 여의도 올림
imur_melody
Executive Family Twin Room
Stayed in Sep 2024
Travel with friends
11 review
4.5/5
Great
Posted on Nov 24, 2024
When I asked for a wine glass, they brought it right away and I had a comfortable rest. The breakfast was also provided neatly and was nice. In addition, it was nice that it was possible to add non-guests, so friends who couldn't come late at night could join us in the morning and eat together.
Original TextTranslated by Google
Response from Property: 안녕하십니까켄싱턴 호텔 여의도 입니다.저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다.켄싱턴호텔 여의도에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다.남겨주신 소중한 후기는 모든 부서에 전달하여다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다.고객분들의 서비스에 항상 보답하는 진심을 다하는 켄싱턴 호텔 여의도가 되겠습니다.행복한 하루 보내시기 바랍니다.감사합니다.켄싱턴 호텔 여의도 올림
Guest User
Deluxe Family Twin Room
Stayed in Aug 2024
Family
1 review
2.0/5
Posted on Sep 17, 2024
It was very disappointing. I heard on SNS that the food quality was good, but I was very disappointed. I came on a family trip, but I ended up fighting with my wife. It might be very inconvenient for those who use the bidet.
Original TextTranslated by Google
6/7
mastergon
Run Of House
Stayed in Jun 2024
Business travelers
129 review
3.7/5
Posted on Jul 9, 2024
It's old, but it's friendly and the location is great, so I use it often when traveling on business. I used it this time again without any inconvenience, and it's nice to have a good rest. Parking is also convenient
Original TextTranslated by Google
Guest User
Deluxe Double Room (Low Floor, No View)
Stayed in Dec 2024
Couples
1 review
2.5/5
Posted on Jan 5, 2025
ㅜㅜ I regretted the money It was clean and friendly, but it was an old building, so the doors and facilities were not that great The room I chose was also cheap. Netflix was not available. I had to rent a phone charger, and there was none in each room Motels seemed better equipped Breakfast was great, but it was not worth the money I would not visit again
Original TextTranslated by Google
Response from Property: 안녕하십니까 고객님, 켄싱턴 호텔 여의도 입니다.저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다.먼저, 투숙에 있어 행복한 기억에 남는 여행이 되었어야 하나호텔의 미흡한 점으로 인해 불편을 드린 점 진심으로 사과의 말씀을 드립니다. 고객님의 불편사항은 부서에 공유하여 이를 통해 반성하고문제점 해결을 위해 소통하고 조치하겠습니다. 세심한 체크와 점검으로 고객님께서 믿고 투숙하실 수 있는켄싱턴호텔 여의도가 되도록 최선을 다하겠습니다. 감사합니다.켄싱턴 호텔 여의도 올림
wonjis
Deluxe Family Twin Room
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on Jul 6, 2024
very quiet Good value for money compared to accommodations in nearby Yeouido! There are not as many options for breakfast as you might think.
Original TextTranslated by Google
Anonymous User
Deluxe Family Twin Room
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is in a good location with very convenient transportation. There are convenience stores and restaurants downstairs. The hotel lobby is bright, the rooms are clean and tidy, and the equipment is well maintained. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: 您好!這裡是KensingtonHotel Yeouido。非常感謝您預訂並光臨我們的酒店。我們真心希望您在肯辛頓酒店汝矣島的入住經歷能夠成為一次舒適愉快的回憶。您留下的寶貴反饋意見我們已傳達至各部門,以便在您下次光臨時能夠為您提供更加舒適的入住體驗和更優質的服務。肯辛頓酒店汝矣島將始終以真心回饋每位顧客的支持。祝您擁有美好的一天!謝謝!