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Verified reviews
Location4.7
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(434)
Positive reviews(410)
Reviews with photos/video(114)
Easy to get around(88)
Clean and tidy(79)
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Average lighting(10)
Friendly front desk staff(9)
Stayed multiple times(8)
Negative reviews(24)
Jem
Standard Double Room
Stayed in Dec 2024
Couples
17 review
4.7/5
Amazing
Posted on Feb 2, 2025
Best location in Myeong-dong. The receptionist Erin was very kind to have allowed us to check in earlier after a long overnight flight. Room was warm and cosy. My 2nd time staying here and both times were excellent. I will stay with them again next time
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong.We are thrilled to hear that you had another excellent experience with us. We're glad Erin was able to assist with an early check-in, especially after a long flight. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manageribis Ambassador Myeongdong
悠哉悠哉
Standard Twin Room
Stayed in Dec 2024
Family
16 review
3.7/5
Posted on Feb 1, 2025
The location is very good, but the room is a little bit small. It’s not easy to open two large luggages
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. We’re glad to hear that you liked the location. We apologize for any inconvenience caused by the small room size, we’ll consider this in future improvements. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manageribis Ambassador Myeongdong
Guest User
Standard Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 23, 2025
Love the location of this hotel. In front of air limo bus 6015. And it’s not too noisy as it’s way from the myeongdong Main Street though very near to it. Food options like BHC is easy to get to. As it with the foodcourt at lotte department stall. The staff are friendly and helpful too.
Response from Property: Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you loved our location and appreciated the convenience of the airport limousine bus 6015 stop right in front of the hotel. Being close to Myeongdong’s main street yet offering a quieter environment is something we are proud to provide for our guests.We’re glad that you enjoyed the nearby food options, including BHC and the food court at Lotte Department Store, and that our friendly and helpful staff made your stay even more enjoyable.It was a pleasure to have you with us, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
sya_
Standard Twin Room
Stayed in Dec 2024
Other
4 review
4.0/5
Very Good
Posted on Jan 15, 2025
The location of the hotel is so convenient - very near Myeondong! Walking distance to either Euljiro station or Myeondong station and importantly the airport bus; 6015 (ibis hotel)! The service from Jacob was good - assisted and explained to us.
For ironing board, there is a centralised place to go to, and the staff will explain further.
Room was ok, kinda soft bed and pillows - appreciate if can give 2 pillows for each pax.
Hotel didn't provide dental kits - so do bring your own!
Response from Property: Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you found our location so convenient, with easy access to Myeongdong, Euljiro Station, and the airport bus (6015). It’s wonderful to know that these features added to the ease of your travels.I truly appreciate your kind words about my service. Your feedback motivates me to continue providing even more attentive and friendly service to ensure our guests feel welcome and well-supported throughout their stay. Thank you for recognizing my efforts!Regarding your feedback about the pillows, please note that additional pillows are available upon request. Simply contact the front desk during your stay, and we will be happy to deliver them to your room for your comfort. We encourage you to reach out to the front desk on your next visit so we can assist you promptly.As part of our commitment to sustainability through our Green Key certification, we aim to minimize the use of single-use items, including dental kits. However, for guests who require them, we offer dental kits at the 19th-floor front desk in exchange for a small donation. This initiative supports our environmental efforts while providing for our guests’ needs.Thank you once again for your valuable comments, and we look forward to welcoming you back for an even better experience.Warm regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
eSKae
Standard Triple Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 17, 2024
Location was superb with airport bus located right beneath hotel. They dont provide disposable toothbrush so u have to bring ur own. Another downside is also that the pillows are flat and have to rely on two pillows just to have the normal comfy sleep. Other than that everything else is great! Conveniece store located just 50m away from doorstep too.
Response from Property: Thank you for taking the time to share your experience with us! We’re delighted to hear that you enjoyed our superb location with the airport bus stop conveniently located right beneath the hotel, as well as the nearby convenience store just steps away.We appreciate your feedback regarding the absence of disposable toothbrushes and the flatness of the pillows. Your comments are valuable, and we will review these areas to improve our guests' comfort.We’re glad to know that everything else met your expectations, and we look forward to welcoming you back for an even better stay next time!Best regards,Jacob Song Front Office Manager ibis Ambassador Myeongdong
Tripwrach
Standard Double Room
Stayed in Oct 2024
Family
4 review
4.5/5
Great
Posted on Jan 4, 2025
The pictures of the room is quite true to other reviews and the hotel page itself. Quite comfortable and spacious. The only thing is the toilet is a bit dirty near the drainage. And maybe is the cold season near the end of autumn, start of winter period, the aircon would be on for a while and off for a while. Is a setting that can’t be changed. Maybe is to save electricity. There is guest laundry at lv 10, just abit on the expensive side. 1 time wash and dry cost 10,000 won in total. The service there is rlly friendly. Just take note no toothbrush provided. Have to donate to get a toothbrush.
The location is great. The building next to the hotel has an olive young and opp olive young is a convenience store. Near the hotel also have a few malls. Just need to cross the road or go via underpass. It is close to myeongdong night market too.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the issue with the cleanliness near the drainage in the toilet and we will be alerting our housekeeping department and improve cleanness of the roomsRegarding the air conditioning, our hotel uses a central system where only heating is operated during the winter. If you need any adjustments, please feel free to contact the front desk, and we'll be happy to assist you.Thank you again for sharing your experience, and we hope you enjoyed your time exploring the area, especially the nearby malls and Myeongdong night market! We look forward to welcoming you back soon!Sincerely, Lucas Jung Assistant Front Office Manager
Guest User
Standard Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Good service and location. I will stay again. Highly recommended.
Response from Property: Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our service and convenient location. It’s always rewarding to know that our efforts made your stay enjoyable.Your kind recommendation means so much to us, and we look forward to welcoming you back for another fantastic experience in the future.Warm regards,Jacob SongFront Office Manageribis Ambassador Myeongdong
Belovedcass
Standard Twin Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Good location. Airport bus just outside the hotel. Easy access to subway. Everything is within reach.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Nquush
Standard Twin Room
Stayed in Dec 2024
Couples
3 review
4.5/5
Great
Posted on Jan 19, 2025
Easy, no hassle service. Perfect location.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manageribis Ambassador Myeongdong
Guest User
Standard Double Room
Stayed in Sep 2024
Family
7 review
3.7/5
Posted on Oct 15, 2024
very good location
close to night market and bus and mtr stations
did not expect need to pay for dental kits though
and the wifi in room said to be used without password but it never worked…
breakfast didnt hv much choices but good that some food changed everyday
will consider stay again for its convenient location
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mentioned, if the Wi-Fi is not working during your next stay, you can rent a pocket Wi-Fi at the front deskThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Anonymous User
Standard Triple Room
Stayed in Sep 2024
Travel with friends
13 review
3.5/5
Posted on Oct 16, 2024
Excellent location. Airport bus 6015 stops right in front of the hotel. Location right in the heart of myeong dong. It is a 3 star hotel. Only shower gel, hand wash and shampoo available in the bathroom with towels. Slippers also available in room. Suspect there are bedbugs on my bed but can’t confirm. Overall I am happy with my stay.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mentioned, I will forward the issue regarding the bugs to the relevant department for confirmation.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Guest User
Junior King Suite
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The location is just super convenient . The room is good and the staffs are all very helpful. There is a small sauna and I use it everyday during my stays in the hotel. my only complaint is the air con because you cannot really control the fan and temperate, but overall I will stay here again if I come next time
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. We’re so glad to hear you enjoyed the location, room, and found our staff helpful. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the AC, we use a central system, and heating is activated during the winter. If you contact the front desk, we will assist you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manageribis Ambassador Myeongdong
Syed Khurram Hussain
Standard Double Room
Stayed in Nov 2024
Family
2 review
4.5/5
Great
Posted on Jan 2, 2025
Perfect location. Easy access to subway and bus. Hotel staff is helpful. Breakfast variety may be improved. Room is a bit small but it’s worth staying near Myeongdong. Will stay again with family.
Response from Property: Dear guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Anonymous User
Standard Double Room
Stayed in Jul 2024
Couples
1 review
4.0/5
Very Good
Posted on Aug 14, 2024
Location is good, very convenient. A lot of good food around this area
Response from Property: We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Myeongdong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Jung Assistant Front Office Manager
Guest User
Standard Triple Room
Stayed in Nov 2024
Family
1 review
4.5/5
Great
Posted on Dec 25, 2024
The location is amazing, just some steps from night market. The airport shuttle bus stop near hotel. The quality of Ibis is well known, small room but cozy decoration, high quality bedding. And the employees are friendly and helpful.
Response from Property: Thank you for your kind review! We’re thrilled to hear that you enjoyed our amazing location, just steps away from the night market, and the convenience of the nearby airport shuttle bus stop.It’s wonderful to know that you appreciated the cozy decoration, high-quality bedding, and the consistent standards of Ibis. We’re especially pleased that our friendly and helpful employees contributed to your positive experience.We look forward to welcoming you back for another comfortable and convenient stay in the future!Best regards,Jacob SongFront Office Manageribis Ambassador Myeongdong