Search Your Seoul Hotels

The room is very spacious and quiet. The drinks in the refrigerator are free. There is a 711 convenience store downstairs, which makes life very convenient. It takes about 10 minutes to walk to the subway station.

Booked for a family trip for 6d5n. Did not manage to take photos of the room like I always did. Because of the anxious kid whom rush in and made a mess of the bed. Located just a 3 minute away from Myeongdong where all the street food, shopping malls and shops are. Very very convenient. Lots of nice foods area, Korean BBQ, Raw crabs, Fried chicken and more.. Service staff at the front desk was so helpful. Helping us with food ordering, transport booking and also recommending on the local delights. The few house keep staff was so nice that you will be greeted upon stepping out of the room. And their cleanliness standards, thumbs up. Due to the cold weather, the rooms are not allowed on the usage for air conditioner. It was kind of humid in the day, the staff was nice enough to provide a portable fan.

The hotel location is v convenient. You can take a bus straight to airport and from airport. There are many buses as well and the subway is a 2 min walk away. Nearby there's also grocery store and GS25. The place is also v clean and room is extremely spacious. Check out is also v convenient and fast. Will return again

Check-in time was 8 o'clock, so I arrived at 8 o'clock. But I don't know if it was a part-time job or the owner, but the young woman Check-in is originally 10 o'clock, but Trip.com says 8 o'clock. I felt bad the first time because I said something like, ”I can't do it, but I'll do it for you.” Shouldn’t I learn a new way to speak to customer service? The location is good, it's about 700 meters from COEX so it's suitable for walking. Cleanliness... I think it's just acceptable. It feels a bit old.

If you take a car, there are not many parking spaces on the first floor of the basement, so mechanical parking is full. Very unfriendly and cold talk about 40 parking staff! How to do the car! Order language ㅋㅋㅋ (I have to self-service in mechanical parking directly) just go well and try to check in at the front desk. ㅠㅜ Staff who unlocked the buttons on the suit after about three minutesㅋㅋㅋ Check in quickly and get keys and enter the room. The hotel here has a great view of Han River. ! It's good to think of it as a price for everything that is old and old.

I visit Seoul yearly and Lotte Hotel World is one of best I've stayed so far. Location: Great for cherry blossoms scenery with Lake View rooms and we managed to catch beautiful sunrise too. Although not near most tourist attractions, it's located above 2 subway stations & linked to Lotte malls. Customer Service: Excellent customer service. Kudos to Front Desk Mr Duke Lee & Ms Hwang Yoonkyoung for being so patient and accomdating with my many requests as I was travelling with family of 13. I really appreciate the attentiveness of Mr Duke as he would approach me when he saw me walking towards the front desk to assist me and even asked how were the day trips we went for. I would also like to thank Ms Sharon Kim from Room Reservations for being so helpful and patient too! Room: Well maintained & no complaints. Multi usb points means we don't have to fight to charge devices. Amenities like shampoo, conditioner and body wash smell nice! Only downside was toothbrush was chargable which we didn't expect. But it is part of the hotel's sustainability movement hence we respect that. We also had a room which was the Junior Suite. Spacious room with living room and dining area with basic kitchen. If utensils are provided, it would have been even more convenient as we bought some food back. Breakfast: One of the widest selection I have seen. Pastry selection is good and the croissants were hot favourite of the family. The service team is also attentive and prompt. We were always greeted with warm welcome and smiles. Overall: Thank you for making my family feel welcomed and we enjoyed our stay very much!

The hotel is about 4-minute walking distance from the Sinsa subway station. It is a bit old inside the room. I could not find a guidebook of the facilities of the hotel. The gym and swimming pool are attached together, but every time one uses them, KRW11,000 should be paid, even though you are a customer of the hotel. The hotel told me that there would be a penalty if one smokes in the room. However, if the aircon is not on, there is always the smell of smoke in the room.

Great hotel, easy to get around, Namdaemun market is across the street. Walking distance to myeongdong street food and all the shops. There is also a 24 hour good restaurant next to the hotel and the restaurant serves really good food. It helps you when you have jetlag. All of the staff are very friendly and helpful. The best thing is the pressure water of the shower and after 19 hours flight, you feel great and relaxed.

The room is exactly the same as I stayed 10 years ago. Rooms and amenities are dated. The service is average, no personal touches, didn’t even get help with my luggage at taxi drop off. Still using small bottles of shampoo & conditioners, plastic water bottles. No Netflix or even connection to your phone. I would give this Grand Hyatt at 4* hotel only.