Sotetsu Hotels the Splaisir Seoul Dongdaemun Reviews
Sotetsu Hotels the Splaisir Seoul Dongdaemun
226 Jangchungdan-ro, Jung-gu, Seoul, 04565, South KoreaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Sotetsu Hotels the Splaisir Seoul Dongdaemun Guest Reviews
4.6/5
Great
861 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(861)
Positive reviews(846)
Reviews with photos/video(231)
Easy to get around(212)
Close to metro(131)
Convenient for shopping(61)
Perfect for business trips(44)
Would stay again(34)
Friendly front desk staff(29)
Large bathroom(10)
Nice elevator(8)
Negative reviews(15)
Anonymous User
Deluxe Double Room
Stayed in Dec 2024
Couples
9 review
4.7/5
Amazing
Posted on Feb 3, 2025
Location 100%, the main draw of stay- the limousine bus to/from ICN airport.
Thoughtfulness 100%, heat pack were provided and its of good quality!
Cleanliness 90%, overall was up to standard, slippers provided was of great amenities, smells around toilet bowl could do better and a piece of used contact lens found on side table.
Room 90%, spacious, clean and neat. Could have another towel holder instead of 1. Humidifier and ionizer was provided, very thoughtful.
Response from Property: Thank you for your detailed feedback!We're thrilled that you found our location ideal, especially with the limousine bus service to/from ICN airport. It's also great to hear that the heat pack provided was of good quality and appreciated. We value your input on cleanliness and will work on improving the smell around the toilet area.We're glad you enjoyed the spacious and neat room, along with the thoughtful amenities like the humidifier and ionizer. We look forward to welcoming you back for an even better experience next time! Best regards, Sotetsu Hotels The Splaisir Seoul Dongdaemun
Anonymous User
Deluxe Double High FL
Stayed in Nov 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 2, 2025
The location is perfect. The staff are kind and friendly. My room was great because it was on the 19th floor and had the view of the city and DDP. The place was clean and quiet and I even got “turned down service” which was a pleasant surprise. I enjoyed coming back from a long day to a freshly cleaned room and freshly made bed and restocked fridge and bathroom amenities. I will definitely book again the next time I go to Seoul.
Response from Property: Dear Guest, Thank you so much for leaving such a positive review of our hotel. We are delighted to hear that you enjoyed the location, the friendliness of our staff, and the wonderful view and comfort of your room. We're also glad that our cleanliness and the overall room experience left a good impression on you. We look forward to welcoming you back on your next visit to Seoul and will strive to provide an even more satisfying experience. Thank you! SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Excellent service hotel , front desk staff very helpful and courtesy. The room services cleaner also very good
Will come back gain
Response from Property: Thank you for your kind review and for choosing our hotel. We’re delighted to hear that you were impressed with our front desk staff’s helpfulness and courtesy, as well as the excellent work of our housekeeping team. We truly appreciate your support and look forward to welcoming you back on your next visit. Thank you once again! SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Guest User
Deluxe Family Twin High FL
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 10, 2025
Convenient location right above subway. Room is clean and big windows offers good view into the distance. Sheets are clean n fresh. Room in good overall condition.
Response from Property: Dear Valued Guest,Thank you so much for your kind valuable feedback after staying at our hotel. Your praise points are highly appreciated and we are always striving on providing the best service for our guests. Thank you again and we do look forward to your next visit soon.Best regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun
Jasline Lee Wei Xin
Deluxe Double Room
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Very near to DongDaeMun History & Culture Park Station Exit 9 & 10. (2-3 mins walk) incase u booked ski tour or etc around there. Room is quite small but it’s the same as shown in pictures. Toiletries comes with skin care and comb! Hotel have gym, weighing scale, laundry care (washing machine etc). Opposite is Starbucks and subway. Bed super soft and comfortable and not dusty or dirty. Best thing is the room comes with 1 humidifier and 1 dehumidifier!!! For dry air during cold weather!! Love i
Response from Property: Dear Guest, Thank you for sharing your experience with us. Our team will continue to do our best to provide a safe and comfortable stay for you. We truly appreciate your support. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Emily020141
Standard Double Room
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 7, 2025
There might some problem happened on the air-conditioner for my first night. I told the hotel staffs and got the feedback promptly. I took good rest for the rest of two days after they replaced the other room for me.
The location is very good for traveller with luggage. 12:00 late check-out time and the locker available for 24 hours after check-out is also very friendly for traveller.
Response from Property: Dear guest, thank you for sharing your stay experience. Our staff will continue to strive to provide you with a safe and healthy accommodation environment. Thank you. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN
Michael Daoji
Standard Double Room
Stayed in Nov 2024
Couples
2 review
4.5/5
Great
Posted on Feb 19, 2025
Stayed here for quite a few days. I like the self serve nature of things. Laundry rooms was great. Floors were quiet. Hotel is in a great location for night shopping. Very pleased by the Sotetsu chain - just my first time.
Response from Property: Dear Guest, Thank you for sharing your experience with us. Our team will continue to do our best to provide a safe and comfortable stay for you. We truly appreciate your support. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Yeow Chor
Deluxe Family Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The hotel room is very nice, the hotel staff are very friendly, and the location is excellent! The hotel is right outside Dongdaemun History & Culture Park Station (literally a 20 metre walk from Exit 4), and when taking day tours, the bus stops at this exact station, as the last point. This greatly reduces travel time, as the last stop point means we’re the last to pick up and first to be dropped off when returning. It’s also very easy to go to Myeongdong, Gangnam, Jamsil (Lotte World) and Yeouido (Hangang Park). You can even see Namsan Seoul Tower in the distance, and you should come out at night to see the beautiful view. Overall, it’s an excellent hotel!
Response from Property: Dear Valued guest,Thank you very much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay with us.We are delighted that you found our hotel room to be very nice and our staff to be very friendly. It's also great to hear that you appreciated the excellent location of our hotel, right outside Dongdaemun History & Culture Park Station. We're glad that this convenient location made it easy for you to explore various attractions in Seoul and reduced your travel time during day tours.Thank you again for your kind words and recommendation. We hope to have the pleasure of welcoming you back on your next visit to Seoul!Best regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun
Pinkles
Standard Double Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very conveniently located above Dongdaemun History and Culture Park Station. 3 lines service this area, lift from train station at entrance of hotel. Safe environment to roam around at night. Check in - self service machine available. Laundry room and gym available at basement
Response from Property: Hello, Thank you for sharing your positive experience with our hotel's convenient location and facilities. We’re glad to hear that you found it easy to access the hotel directly from Dongdaemun History and Culture Park Station, with connections to 3 subway lines and an elevator from the station to our entrance. It’s also great to know that you felt safe exploring the area at night and found the self-service check-in machine, laundry room, and gym to be helpful during your stay. We will continue to work hard to provide even better services and facilities. We look forward to welcoming you again and wish you health and happiness always.Thank you. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Benny 77
Deluxe Double Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Location is very convenient to all the eateries,nearby walking distance to metro station,there’s airport coach directly to this hotel,hotel room is so spacious and clean , wonderful stay😊,
Response from Property: We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Best regards, Sotetsu Hotels The Splaisir Seoul Dongdaemun
Lissa C
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Nov 6, 2024
Hotel exit is just beside a train station lift and is connected to 4 lines. Super convenient. Hotel lobby smells amazing and has a money exchange machine. Hotel bed is so comfortable and room has noise protection. Had the most amazing sleep during our stay. The only negative room experience - the room comes with TV just beside the bed.
Response from Property: Thank you for sharing your wonderful feedback with us. We're delighted to hear that you enjoyed the convenient location, the pleasant aroma of our lobby, the comfortable bed, and the noise protection in the room, all of which contributed to a restful stay. We’re pleased to know you had a great night's sleep with us! Regarding the TV placement, we appreciate your observation and will consider this feedback as we continuously strive to improve our guests' experience. We look forward to welcoming you back for another enjoyable stay. SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
YQQ
Deluxe Family Twin Room
Stayed in Mar 2024
Family
36 review
5.0/5
Outstanding
Posted on Apr 3, 2024
Good location, exit 4 at DDP stop with elevator up to the outside of hotel. Right outside the hotel has the airport limousine bus too. Room is big and clean, toilet is big. Overall an enjoyable stay.
Jay Pee Dela Cruz
Deluxe Double High FL
Stayed in Feb 2024
Couples
42 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Super duper like the hotel. Near in the subway and trains. When you go outside the hote you can already see the elevator going to the train station 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Response from Property: Dear Valued guest,Thank you so much for your enthusiastic feedback! We're thrilled to hear that you absolutely loved the hotel. It's fantastic to know that our location near the subway with the elevator right outside the hotel leading to the train station, made your stay so convenient and enjoyable. We appreciate your glowing review and hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to make your next stay even more amazing, please don't hesitate to let us know. Best regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun
Sim Lee
Deluxe Family Twin Room
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Very clean and nice hotel. Super good customer services and room is big & comfy, convenient location with essential facilities.
Response from Property: Dear Guest,Thank you for your valuable feedback. We greatly appreciate you sharing your experience staying at our hotel. We will continue to do our best to ensure you have a safe and comfortable environment. We look forward to welcoming you back. Thank you!SOTETSU HOTELS THE SPLAISIR SEOUL DONGDAEMUN.
Lee Nee
Deluxe Double High FL
Stayed in Aug 2024
Couples
52 review
4.5/5
Great
Posted on Sep 17, 2024
Hotel is strategically located for shopping at dongdaemun. Convenient to reach by airport bus. The room is comfortable and modern.
Response from Property: Thank you for staying with Sotetsu Hotels The Splaisir Seoul Dongdaemun and sharing your detail experience with other travelers. There is no greater satisfaction than receiving kind words from a valued guest.It is good to hear that your stay was great with us. Once again, thank you very much for choosing our hotel and taking the time to leave a warm review. We hope your previous stay and experience will bring you back to our hotel.Warm Regards,Sotetsu Hotels The Splaisir Seoul Dongdaemun