Wyndham Sao Paulo Paulista Reviews

the room was big enough but full of noises, the air condition is noisy and started every 30 minutes 😑 windows not fixed and street sounds clearly was in the room , i cant sleep there after 14hours flight the breakfast was ok wc was too old and should be renewd if you want to go there take this list with you slippers , tooth brush and adaptors

The hotel is located conveniently at Ave Paulista with a nice restaurant next door. I tried to order room service on my first night but my call to the restaurant was hung up and when I asked the reception for help they didn’t bother to help and transferred me to the restaurant where I got hung up all because they don’t understand English. If it is just a stay then it’s ok, don’t even try ordering room service. The chairs in the room are stained. Lighting is insufficient in the room. Breakfast was good with a wide selection.

Lovely hotel Abit old but well maintance

Good food and?room service

good location, 200m to paulista avenue

great location average hotel

It was a ver awful experience. We were charged twice due to trip.com failed to communicate with hotel about payment issue. However, it’s not trip.com issue but Wyndham São Paulo paulista problem. It’s basically impossible to get in touch with the hotel. The only department that you can successfully talk to hotel is when you wanna make reservation. Anything other than reservation, you will never gonna be able to connected through. Sincerely, don’t make reservation of the hotel with prepay… or you will endeuses up like me, charged twice. I made the reservation with room prepaid, and when I checked in at the hotel, the receptionist is only able to find the reservation number but the hotel said they can’t find any information about the prepaid confirmation and I had to use my credit card to make a pre-authorized charge at the check in. During the stays I tried to resolved the issue by contacting the trip.com, and they actually were been very eager in helping out to solve the issue; however, the main issue that the problem wasn’t solved is because no matter when you call or how long you wait on the phone, no one will answer the call. Even you talking to the receptionist, they will simply tell you that there is nothing he/she can do because it’s reservation matter and not financial matter that the trip.com should call and try to contact with, which trip.com did; and Wyndham simply ignore the call and never picks it up. So, another thing I did was calling trip.com in front of the receptionist to have the hotel personnel to talk directly with trip.com; then when I’m about to pass the phone to the supervisor of the hotel, she refused to talk and only answered that she is already writing the email to get in touch with trip.com to solve the matter, which it was a lie because she said that trip.com never replied to her. Gosh… how can she lie to my face! My recommendation is that don’t prepay anything, pay at the hotel to avoid any payment issue. Wyndham tells sucks!!!!

Great hotel. Excellent staff. Highly recommended.

The hotel is located in a relatively safe area, and there are many places to eat around it, but the hotel is old, it would be better if the decoration was more modern, and the breakfast was not bad

The hotel is good. There is a small supermarket on the right hand side of the door. You can park your car. The full service attitude is also very good. It is not far from the city center. It’s just that the security situation in Sao Paulo needs to change.

The hotel is in a good location and the room is quite spacious, but the toilet is a bit small.

Such a big cutie

Facilities: complete, including swimming pool, gym, and sauna. Hygiene: Cleaning is done promptly every day Environment: Good address, convenient transportation and shopping malls Service: Good attitude, warm and thoughtful front desk, able to speak English

The building looks very ordinary. There are many accommodations near Paulista. Their price-performance ratio is very low. There is a very bad receptionist at the front desk. I booked a deluxe suite, but was given a room on the first floor, facing a row of air conditioner outdoor units, which is not even as good as the special offer room. I asked to change the room. He insisted that there was no room and asked me to talk to his manager at 8 pm. I booked two reservations, one for 2 days, a total of 4 days, and the second reservation could be refunded and changed for free, so I insisted on checking out and canceling the second reservation. As a result, he said that there was a room on the 7th floor that could be changed. It made people have a very bad experience.