Novotel Sao Paulo Center Norte

Novotel Sao Paulo Center Norte Reviews

Novotel Sao Paulo Center Norte

Avenida Zaki Narchi 500, Vila Guilherme, Sao Paulo, 02029000, BrazilSee Hotel Details
Novotel Sao Paulo Center Norte
Novotel Sao Paulo Center NorteNovotel Sao Paulo Center NorteNovotel Sao Paulo Center Norte
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1 night

Guest Reviews

8.3/10
Very Good
52 review
Verified reviews
Location8.5
Amenities8.3
Service8.5
Cleanliness8.0
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All reviews(52)
Positive reviews(49)
Reviews with photos/video(13)
Awesome stay(7)
Great location(6)
Amenities were average(5)
Convenient for shopping(5)
Negative reviews(3)
Guest User
Standard Double Apartment
Stayed in May 2025
Business traveler
9 review
10/10
Outstanding
Posted on Jun 25, 2025
Very good stay every time
Guest User
Standard Double Apartment
Stayed in Jul 2024
Business traveler
17 review
10/10
Outstanding
Posted on Aug 24, 2024
very good hotel,clean, comfortable, food not expensive.
Response from Property: Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Carolina EgydioGeneral manager
HAGAN TIMOTHY
Standard Double Apartment
Stayed in Jun 2024
Business traveler
48 review
10/10
Outstanding
Posted on Aug 13, 2024
good and nice location
PICHANDI TAMILARASAN
Standard Double Apartment
Stayed in Mar 2023
Business traveler
6 review
7.5/10
Posted on Apr 4, 2023
Good enough for short trip closer to shopping mall
Anonymous User
Standard Double Apartment
Stayed in Mar 2025
Business traveler
2 review
3.7/10
Posted on May 3, 2025
The bath towel I used last night was not changed when I came to clean the next day. There was dirt on the pillow.
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Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
Qianyindichangzuifengliu
Family Room
Stayed in Feb 2025
Business traveler
6 review
8.2/10
Very Good
Posted on Mar 28, 2025
The room was OK, the English service at the front desk was OK, the facilities were old, the decoration style was also old, the sanitation in the bathroom was very problematic, there was hair from the previous guest;
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana CarolinaGeneral Manager
Marques Alexandra
Standard Twin Apartment
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Very good stay, very varied breakfast, hotel offers a wide variety of food, at all prices. As I went to a conference, in the same place, I didn't have time to enjoy what the hotel has to offer. The staff were very welcoming.
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Response from Property: Olá Sra. Alexandra,Agradecemos seus comentários.Esperamos revê-la em uma próxima oportunidade.Atenciosamente
Anonymous User
Standard Double Apartment
Stayed in Aug 2024
Traveling with friends
21 review
2.0/10
Posted on Sep 5, 2024
The hotel has no slippers, no toothbrushes, no drinking water, no kettle. Just a bed. The phone is covered with dirt. There is no sofa, and the bed is assembled. It's like a guesthouse. I called the front desk, but he didn't speak English and hung up three times. If you don't speak English, you can ask someone who does, but he hung up as soon as he heard English. It's really not a four-star hotel. The breakfast is not as delicious as the breakfast at the Ibis I stayed in. It's too salty, I'm afraid you'll eat too much.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana Carolina EgydioGeneral Manager
Guest User
Standard Twin Apartment
Stayed in Jul 2024
Business traveler
16 review
8.0/10
Very Good
Posted on Aug 18, 2024
It's a very old hotel. It's quite expensive because it's near the exhibition hall. But the facilities are very old. The most disgusting thing is that the toilet water pressure is not enough and it often can't be flushed clean. The advantages are that the breakfast is quite rich, the service is also OK, and the cleanliness is OK
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ana Carolina EgydioGeneral Manager
Guest User
Standard Double Apartment
Stayed in May 2024
Business traveler
2 review
10/10
Outstanding
Posted on Sep 5, 2024
Very convenient for business trips, close to the airport exhibition hall, and there are supermarkets and shopping malls next to it. The airport is about 30 minutes away by Uber, and the room is clean and hygienic.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Carolina EgydioGeneral MAnager
Guest User
Superior King Suite
Stayed in Oct 2024
Solo traveler
1 review
9.0/10
Great
Posted on Dec 30, 2024
Very good hotel location and staff, breakfast is very complete and good
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vivien0912
Standard Double Apartment
Stayed in Dec 2023
Business traveler
32 review
10/10
Outstanding
Posted on Jan 25, 2024
Hygiene: Satisfied Facilities: Satisfied Environment: Satisfied Service: Satisfied The only downside is that there is no drinking water and napkins in the room, but it seems that hotels in Brazil do not provide napkins I also saw the sunrise when I woke up in the morning🌅
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Anonymous User
Standard Double Apartment
Stayed in Jul 2024
Business traveler
3 review
10/10
Outstanding
Posted on Sep 3, 2024
This is a very good hotel in a great location, very clean and comfortable.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ana Carolina EgydioGeneral Manager
Guest User
Standard Double Apartment
Stayed in Feb 2024
Business traveler
4 review
7.0/10
Posted on Mar 11, 2024
The room was quite clean, and there was a shopping mall behind it, so it was convenient for shopping. But the carpet in the hallway had a strong smell, which was pungent. This smell would spread into the room and made me feel sick. Later, I asked the front desk to change the room and also changed the building, but the smell was the same. I was speechless. 😓 Also, there were many homeless people not far from the main entrance of the hotel, which was not very safe. Everyone should pay attention to safety when going out.
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Liuhuiqiang
Standard Twin Apartment
Stayed in Jul 2023
Business traveler
14 review
7.5/10
Posted on Sep 1, 2023
Environment: Expensive but reasonably clean Service: OK Facilities: I have to complain, there is no shower gel, no water, no slippers, and no toothbrush.
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