NH Collection Santiago Casacostanera

NH Collection Santiago Casacostanera Reviews

NH Collection Santiago Casacostanera

Av. Nueva Costanera 3900, 7630312, Santiago, Metropolitana, 7550098, ChileSee Hotel Details
NH Collection Santiago Casacostanera
NH Collection Santiago CasacostaneraNH Collection Santiago CasacostaneraNH Collection Santiago Casacostanera
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1 night

Guest Reviews

8.6/10
Very Good
104 review
Verified reviews
Location8.7
Amenities8.5
Service8.5
Cleanliness8.7
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All reviews(104)
Positive reviews(8)
Anonymous User
Superior Double Room
Stayed in Feb 2024
Business travelers
60 review
10.0/10
Outstanding
Posted on May 5, 2024
Nice hotel, express hotel style.
Original TextTranslated by Google
Response from Property: Reply from the property：Thank you for choosing NH Collection Casacostanera. We are thrilled to know you enjoy your recent stay with us. I will share your review and kind words with all the areas involved to keep continuing with the hard work. Once again, thank you and hope to have you again in Santiago. Kind regards, Alexander V. Guest Relations Manager
Guest User
Superior Room With View
Stayed in Apr 2023
2 review
10.0/10
Outstanding
Posted on May 28, 2023
#positive #I was happy with the Natural Light in the Room, Soundproofing, Room Size, Room Layout, Nearby Activities, Mosquito Control Measures; #positive# Satisfied with the lighting, sound insulation, room size, room layout, nearby activities, and mosquito prevention measures
Original TextTranslated by Google
Response from Property: Thank you for choosing NH Collection Casacostanera. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Alexander V. Guest Relations Manager
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
1 review
7.0/10
Posted on May 9, 2024
Hotel que no cuenta con desayuno “propio”, no cuenta con estacionamiento y es muy caro, para los servicios que ofrece.
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Response from Property: Estimado huésped, En primer lugar, lamentamos profundamente que su experiencia en nuestro hotel no haya sido satisfactoria. Quisiera disculparme por no haber sido capaces de cumplir sus expectativas sobre nuestros estándares durante su reciente estancia. Tenga la seguridad de que hemos compartido sus comentarios con el equipo y tomaremos medidas para corregir los problemas que experimentó.Estamos comprometidos en proporcionar experiencias memorables con un servicio excepcional. Por lo tanto, esperamos darle la bienvenida nuevamente y mejorar su experiencia pronto.Gracias de nuevo por elegir alojarse con nosotros y por su tiempo al compartir sus comentarios.Atentamente,Alexander V. Guest Relations Manager