Hayes Mansion San Jose, Curio Collection by Hilton Reviews

It is strongly recommended that everyone ignore this hotel. The hotel did not take the initiative to provide slippers, which is understandable, but if a customer calls and confidently says that our hotel does not have disposable slippers at all, this is the first time. After all, it is a four-star hotel, and it is very shocking. Next, I saw a reminder that you have to tell the front desk about normal hotel cleaning. Although there is no charge, if you are not proficient in English, you may not know why there is no waiter to clean the room after staying for two nights. If we talk about the epidemic, it is completely understandable. The problem is that now it has nothing to do with Covid-19, and it is still incomprehensible. Breakfast was included in the room rate, but I still had to sign. I specifically stated on the receipt that the room rate included breakfast. Please do not swipe the card extra. Please do it correctly and it would be refunded after Ctrip processed it. When I went to the front desk, I felt confident. She said that we all do this, swiping the card first and then refunding it. This is not a trick. She probably didn’t expect that our Chinese credit cards have WeChat reminders. Other countries don’t have this. It probably won’t be discovered for a long time, so it will be settled. . There is also a problem with the toilet in this hotel. There is a serious water stain smell. The room does not match the size described and is much smaller. The only thing is that this hotel is an American historical hotel. The house itself has historical charm and the garden is very large. Everything else is not worth it. Please avoid lightning and do not choose this hotel.