H2 Hotel Saarbrücken Reviews

Response from Property: Dear SebKo,Thanks a lot for posting a kind review of your recent stay with us. We are happy that the conveniences of our modern H2 Hotel met your expectations and made your abidance delightful. Please come back someday for another pleasant time in great atmosphere and super central location.Best regards from Saarbrücken, Your H-Hotels TeamNicole Krötz - Online Reputation Manager

Response from Property: Dear guest, We were delighted to see from your great review that you were very satisfied with your stay and that you have fond memories of our amazing breakfast ;) We are already looking forward to your next stay in beautiful Saarbrücken and wish you a pleasant time until then. Best regards,Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Response from Property: Dear guest,We would like to thank you for choosing our hotel for your recent visit to Saarbrücken. How lovely to know that you enjoyed your time with us and appreciated our conveniences. Hopefully we can welcome you back again someday for another delightful stay.Sincerely,Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Response from Property: Dear guest, wow - what a perfect review for your recent stay. We are very proud to count you as our guest and can't wait to welcome you again in beautiful Saarbrücken.Best regards,Your H-Hotels Team Nicole Krötz – Online Reputation Manager

Response from Property: Dear guest,We are very sorry that our H2 Hotel did not meet all your expectations. It is a pity that you did not write what you felt was missing so that we can continue to improve. We hope you still had a good time in Saarbrücken and will give us the chance to convince you of our hotel one day. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Response from Property: Dear yuett521, Thank you very much for your fantastic review and for taking the time to share your impressions with us. We are delighted that we were able to fully meet your expectations and can only hope to welcome you back to Saarbrücken again soon.Best regards, Your H-Hotels TeamNicole Krötz - Online Reputation Manager

Response from Property: Dear guest,Thank you very much for your detailed and positive feedback! We are delighted that you have stayed with us for the third time and that you felt completely at ease once again - that is the best compliment for us.We are delighted that you liked our location, the cleanliness, the beds and the breakfast. We gratefully accept your comment about the beds being pushed together - we fully understand that this is not ideal for couples and are happy to look into how we can better accommodate your wishes in future. We are already looking forward to your next visit - it's great that you always enjoy coming back to us!With best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Response from Property: Dear Fofa Stars,Thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H2 Hotel and that you felt completely at ease. We hope you had a pleasant trip and will visit us many more times in Saarbrücken. We are already looking forward to seeing you. Best regards, Your H-Hotels TeamNicole Krötz - Online Reputation Manager

Response from Property: Dear Sascha, thank you for the wonderful summary of your impressions! It's great that you enjoyed the location and your room so much, and that you were also satisfied with our extensive breakfast selection. Should you ever return to Saarbrücken, we would be delighted to welcome you back to our H2 Hotel. All the best until then and a Happy New Year from your H-Hotels team. Nicole Krötz - Online Reputation Manager

Response from Property: Dear guest, Thank you for taking the time to review your stay at our H2 Hotel. We are delighted to read that you positively commented on the modern ambience, our service, and the breakfast. It's great that the central location also met your expectations. We hope you will remember your visit fondly and would be delighted to welcome you back to Saarbrücken sometime soon. Until then, we wish you all the best and a pleasant stay. Best regards, Your H-Hotels Team, Nicole Krötz - Online Reputation Manager

Response from Property: Dear guest, Thank you very much for taking the time to describe your stay with us in such detail. We are delighted to read that you positively highlighted our central yet quiet location and the friendly service at reception. We will also be happy to pass on your praise of our breakfast offerings – especially the lactose-free and vegan options – to our kitchen team. At the same time, we are very sorry that you were not satisfied with the cleanliness of your room. Your description in no way corresponds to our quality standards – and certainly not what you have the right to expect. We would like to sincerely apologize for the inconvenience you experienced, particularly with regard to your allergy. We have already forwarded your feedback internally so that we can review our cleaning processes together with the housekeeping team and make consistent improvements. Your comment is very valuable to us, as it is the only way we can improve. We hope that you will give us the opportunity to convince you of a completely harmonious experience on a future visit and wish you all the best until then. Kind regards from Saarbrücken, Your team from the H-Hotels Nicole Krötz – Online Reputation Manager

Response from Property: Dear guest,Thank you very much for your positive feedback! We are very pleased that you enjoyed both the surroundings and the location of our H2 Hotel. We hope that your review went well and that you had a pleasant time with us. Perhaps we can welcome you again on your next visit.With best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Response from Property: Dear guest, we would like to thank you very much for the excellent review of your stay and for your kind words. It's great that you were completely satisfied with our amenities and hospitality and were able to enjoy your time to the fullest. We would be delighted if you would choose our hotel again on future visits to Saarbrücken. Best regards, Your H-Hotels Team Linda Prutz - Online Reputation Manager

Response from Property: Dear guest,Thank you very much for your review! We are pleased that you enjoyed the central location of our H2 Hotel. We regret that you missed a telephone in your room and that you had difficulties contacting the reception. We also apologize for the problem with the automatic doors. We will investigate the cause and ensure that such inconveniences do not occur again. We hope to be able to convince you even more of our hotel during your next stay.Best regards from Saarbrücken, Your H-Hotels Team Nicole Krötz - Online Reputation Manager