Copthorne Hotel Rotorua

Copthorne Hotel Rotorua Reviews

Copthorne Hotel Rotorua

328/348 Fenton Street, Glenholme, Rotorua, Bay of Plenty, 3010, New ZealandSee Hotel Details
Copthorne Hotel Rotorua
Copthorne Hotel RotoruaCopthorne Hotel RotoruaCopthorne Hotel Rotorua
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1 night

Guest Reviews

7.6/10
Good
127 review
Verified reviews
Location7.8
Amenities7.0
Service8.0
Cleanliness7.6
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(4)
Awesome stay(10)
Great service(9)
Awesome rooms(6)
Negative reviews(2)
Jon Haseo
Superior Twin Room
Stayed in May 2025
Family
6 review
9.0/10
Great
Posted on Jun 24, 2025
The overall stay is pleasant, we have a deluxe room which have two queen to king bed, the space is okay. However, The shower water pressure is not strong enough, it would be great if they provide some plates and more utensils ( like forks, spoons and bread knife), as they only provide coffee service. The view from the room is stunning. We enjoyed our stay. Thank you.
Marjorie
Superior Twin Room
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jun 21, 2025
I like that the room is very clean. Front desk staff are very friendly. Restaurant options are very limited. Location is near the busy area but not walkable, you need to have a car
CheerchillV^_^V
Superior Twin Room
Stayed in May 2025
Family
11 review
8.0/10
Very Good
Posted on Jun 27, 2025
Old & private hotel with spacious room. Reception service was excellent and giving afew suggested attractions around the area. Overall enjoy the stay here.
Cara Foot
Superior Twin Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 29, 2025
We found our stay here excellent, service was always excellent and our room was comfortable. Will definitely stay here again.
Guest User
Superior Twin Room
Stayed in Jan 2025
Couple
1 review
7.0/10
Posted on Feb 22, 2025
Poor internet connection. None of request was filled not mentioned what happened to those.
Guest User
Superior Twin Room
Stayed in Jan 2025
Solo traveler
5 review
9.0/10
Great
Posted on Feb 19, 2025
Lovely staff, nice older hotel.
Sandeep47
Superior Twin Room
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 12, 2025
Fantastic hotel to stay.
J777
Superior Queen Room
Stayed in Apr 2024
Family
8 review
8.0/10
Very Good
Posted on May 27, 2024
Good experience. Kids liked the pool and spa
Anurashna
Superior Queen Room
Stayed in Apr 2023
Couple
1 review
9.0/10
Great
Posted on May 27, 2023
Lovely room great location
AH KING
Superior Twin Room
Stayed in Jul 2024
Traveling with friends
19 review
9.0/10
Great
Posted on Aug 11, 2024
Very good
jezreelalvarez
Superior Queen Room
Stayed in Aug 2022
Family
1 review
9.0/10
Great
Posted on Sep 27, 2022
It is a dated hotel but if you are on a budget, this is a good option. Staff were friendly and accommodating. Location-wise, it is in the city center and a few minutes drive to the grocery shops and restaurants.
Guest User
Superior Queen Room
Stayed in Nov 2022
Couple
3 review
10/10
Outstanding
Posted on Jan 24, 2023
Very good staff ; excellent service ; very comforting sleep!
Anonymous User
Superior Queen Room
Stayed in Sep 2022
Couple
3 review
6.0/10
Posted on Oct 30, 2022
Overall stay was good, close to city centre
KIWI-NZ
Superior Twin Room
Stayed in Mar 2025
Family
7 review
5.5/10
Posted on May 1, 2025
The hotel is in a good location but the facilities are very simple. There is no soap or hand sanitizer in the bathroom. The service is generally a long wait before someone at the front desk greets you when you check in. I feel that the quality does not match the price.
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Guest User
Superior Twin Room
Stayed in Jun 2024
Family
14 review
8.0/10
Very Good
Posted on Jul 26, 2024
The overall condition of the room is quite satisfactory and in line with the local characteristics. The whole Rotorua is filled with a sulfur smell, which is not very bearable.
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