Miramar by Windsor Copacabana Reviews

Everything was amazing. All the staff working here have been so fantastic to us. The room was great, the breakfast was amazing and even the lunch at the pool. Would definitely come back here

Location is excellent at the end of Copacabana and close to Arpador and Ipanema..good Italian restaurant inside and rooftop pool and bar

The hotel was very good, great service and location. Beautiful view from the pool. Overall, it was great for it price.

nice stay but the price is very high

The room is a bit small but fully equipped. There is champagne or drinks at the front desk. Someone will take you to your room. There are private beach chairs and umbrellas on the beach. The breakfast is rich and the fruits are fresh. The view on the top floor is good.

Strongly not recommended, you spend money and get insulted, unreasonable, service quality is extremely poor, very rude. If I could give a negative score, I would give this hotel's service -100. I don’t understand why there is a rating of 4.6. Is it fake? The front desk staff was very unpleasant and did not consider the customers at all: We booked a room for three people for three days. When we arrived at the store, we were told that a room could only accommodate two people, so I booked a JW Marriott hotel on the spot. Three days later, because my family’s luggage was stored together, I wanted to go up to the room to separate the luggage together. As a result, the elevator door was blocked by the front desk staff and lobby staff. Only two people could go up, so we had to drag them up. My parents are both in their 60s and 70s. If you think this is a safety hazard, shouldn't you update your elevator system? Today's elevators do not have door card control, you can just press it to go up. After staying for one day, I moved directly to JW Marriott to stay with my parents. Marriott's service was warm, proactive and polite, which made people feel very comfortable. It is recommended that everyone choose JW Marriott directly. I would also like to commend Ctrip’s customer service for helping solve the problem of recommending and changing hotels.

The location of the hotel is okay, just across the road is Coba Beach. Breakfast was good. But the room is small, the sound insulation is not good, and it doesn't feel up to the standards of a five-star hotel. The price is expensive and the price/performance ratio is low.

A wonderful hotel with the perfect location right on Copacabana Beach. The rooftop offers a breathtaking view of the sea. The pool there is perfect for cooling off and makes sunbathing bearable. For places on the beach, the hotel has its own sunbeds with umbrellas. The hotel and its staff provide exceptional service. No wish is neglected. No matter what problem arises, you try to score with a friendly manner and great gestures. The cleanliness in the hotel rooms and in the entire hotel area is very good. The food and drink on offer is delicious and reasonably priced for a 5 star hotel. Thank you for a great stay at this hotel.

One of the best 5 star hotels I've ever been to. Service note 10, we were welcomed with Checkin with two glasses of champagne, impeccable breakfast with fresh Sashimi. Not to mention the best view of Copa with swimming pool on the roof. Beautiful place and congratulations to the Windsor group.

Perfect hotel, nice, clean and well located. I will be back!

It's just so-so

The hotel faces the beach, which is more convenient. The food and beverages in the hotel are not bad, but due to the large number of guests, they have to queue up, and the hotel facilities are a bit old

Clean and safe, close to the beach

Very good choice