Pestana Rio Atlantica

Pestana Rio Atlantica Reviews

Pestana Rio Atlantica

Av. Atlântica, 2964, Rio de Janeiro, Rio de Janeiro State, 22070-000, BrazilView Hotel Details
Pestana Rio Atlantica
Pestana Rio AtlanticaPestana Rio AtlanticaPestana Rio Atlantica
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Pestana Rio Atlantica Guest Reviews

4.1/5
Very Good
109 review
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.1
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All reviews(109)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(1)
Sarah
Standard Double Room
Stayed in Apr 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Really lovely hotel in a great location. Place was very clean. The staff were all very friendly and the service was excellent. The food was also very nice. I thoroughly enjoyed my stay here and would recommend to others.
Guest User
Apartment with Side Sea View
Stayed in Oct 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Jan 13, 2025
Location was fantastic, would highly recommend
Sergejs
Standard Apartment
Stayed in Jan 2025
Solo travelers
21 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Great location! Rooftop pool, with stunning views of Copacabana Beach! Great security during carnival!
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VilmaMarie
Apartment with Side Sea View
Stayed in Mar 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 2, 2024
It's nice to find old staff at Pestana Rio Atlantica! I frequented the hotel from 2001 with my child and we had a wonderful vacation! Quite a few things have changed, but the sympathy of JR at the reception, the 2 S-S at the restaurant without forgetting Vivaldo at the entrance and the luggage. At the pool bar, the maid from the 12th and other people made me feel like I was on vacation. The only thing I regret is the size of the rooms: - Before the seafront suites were spacious and today if transformed into a small suite and the total space gave birth to 2 additional bedrooms. Long live profitability!
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Response from Property: Dear Mrs. VilmaMarie,On behalf of the entire team at the Hotel Pestana Rio Atlântica, we would like to thank you for your comments. Your opinion is very important so that we can continuously improve in order to anticipating the needs, preferences and expectations of our guests.We are pleased that in general you enjoyed your stay at the hotel, and at the same time, your comments that we did not meet your expectations in all areas help us to identify our weaknesses. areas, help us to identify our points of attention in order to improve our Pestana Rio Atlântica services.Pestana Rio Atlântica.It was a real pleasure for us to have you as a guest and we hope to welcome you back to our hotel on another opportunity at our Hotel to regain your trust on a future visit. visit.Sincerely,Pestana Rio Atlântica Team
GustavoJiang
Standard Double Room
Stayed in Jun 2023
Business travelers
31 review
1.0/5
Posted on Jul 26, 2023
This hotel is also close to Copacabana Beach, which has a geographical advantage. There were cockroaches in the room, poor breakfast, no hot water on the first night, so annoying. The gym is very small and the equipment is really bad.
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Response from Property: Dear Wayneaichiyu,First of all, thank you for choosing Pestana Rio Atlântica and for the feedback after your last stay. Experiences such as those described in your report are not part of our service standards. Our mission is to provide a high standard of service to all our guests. Constructive criticism helps us to improve our service every day. On your next trip to Pestana Rio Atlantica, we would like to have you with us again to enjoy a new and positive experience.Cordially,Taianne Leony
Christelle
Apartment with Side Sea View
Stayed in Dec 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 4, 2023
Top. Great location, quality service, varied lunch.
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Response from Property: Dear RiomFirst of all we thank you for choosing the Pestana Rio Atlântica and for the feedback after your last stay. We would love to have you with us again on your next trip to Pestana Rio Atlântica. We will be at your disposal for whatever is necessary.CordiallyGustavo Jarussi
Guest User
Apartment with Side Sea View
Stayed in Jun 2022
Travel with friends
2 review
3.2/5
Posted on Aug 1, 2022
The reservation for the partial ocean view room left much, much to be desired. It's an expensive hotel, super well located, with an incredible pool; however, the room had dirty paint, looks like it is under maintenance with plaster of plaster and the bathroom has slime; but the worst, was to check in at night at the hotel, on a rainy and cold night and not having a blanket in the hotel!!!! That's right!!! There were no blankets available as other guests took them too! Lucas, the manager, was attentive the next day and suggested that we change rooms since that one should not have been released by maintenance.
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