Mercure Tashkent Reviews

It was one of the best hotels i stayed in , with the absolute best staff, especially Mr Mirsohib , who showed us all kinds of help during our entire stay , Mr Mirsohib went out of his way to help us even during his breaks , he deserves to be in higher management although he is young . Rooms are spacious and spotless, and airport noise and construction nearby was a minus . BF was perfect. Almost everything you wanted for breakfast was there . Thanks to everyone.

It's abit far center, nice hotel, nice room but the road and the view só so

I clearly don't live there, but they still refuse to refund me and claim that the reason is due to the intermediary. The intermediary contacted the hotel, but the hotel did not provide a refund. The waiter is too arrogant.

Room is big, very great breakfast, lots of choice!  Abdulaziz and Masrkhura are great, helped us a lot!

The front desk team is very friendly, especially Maftuna (GRM guest relation manager). She solved the misunderstanding between the guest and the hotel

Very Bad experience I have been told that they will charge me two bedrooms for the night of 9.3.24 while I only made a booking for that night I booked 3 nights through you for 7.3 , 9.3 and 10.3 but only one bedroom. Would like to raise a complaint to you accordingly. Ramon Jove Pons.

Lovely hotel and breakfast good

Every thing is great , i say thanks to the politely team The one thing that is not great is the location because it's not too near to the centre but service, size of rooms and break fast is awesome

like to stay here again

very good serive.very nice hotel

This room is very good. It is very big and has good soundproofing. Then there is dry cleaning service, which can be provided on the same day. Although it is charged, it is not, only 10 to 20 yuan per piece of clothing. Super clean The front desk service attitude is very good. Azizjon, Marbek, Feruzbek, Mashxura. Self and others are very good. The breakfast is also delicious, and it changes every day.

The environment is very good. Except that the location is a little off to me, in a small alley, everything else is perfect.

Very clean, warm and comfortable living experience. We arrived late at night, but the staff prepared all the door cards for us in advance so that we could check in quickly and patiently explained the hotel situation. In the morning, they warmly said good morning to us. Next time I come to Uzbekistan, I will choose this hotel. Special thanks to the staff Nurbek and Aziz! Очень чистый, уютный и комфортный опыт проживания. аранее подготовил для нас все карты-ключи, чтобы мы могли быстро заселиться, и терпеливо объяснил си туацию в отеле. Утром они радушно поприветствовали нас с добрым утром. этот отель.

First of all, let me talk about the disadvantages. I arrived at 1 o'clock in the morning, and the bed was so dirty when I opened it. The outside was clean, but the quilt was particularly dirty. It was not just one spot, but the whole place under my feet, like peanut skins. This is unacceptable. I called the manager to change the sheets and quilt covers. I hope it is an isolated incident. I think the sound insulation of the hotel is not very good. I can hear the conversations next door, which I mind. The location is very close to the airport, but a little far from the attractions. The location is not a problem because it is very convenient to take a taxi. The advantages are that the room is really big, the facilities are relatively new, the breakfast is very good, the breakfast environment is also very good, the service is good, and the staff are very enthusiastic.